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Participant
Dec 31, 2020 12:31 PM UTC
Answered

Sign In Loop

Hi,

 

Everytime I try to open an Adobe app I get asked to sign in. As soon as I sign in sucessfully and select continue, it directs me straight back to the sign in page wihtout opening the app. Any help would be greatly appreciated. Thanks.

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Bani Verma
Bani VermaCorrect answer
Legend
Jan 4, 2021 10:40 AM UTC

Hi there, 

 

As you have mentioned you are being repeatedly asked to sign in when trying to launch an Adobe app, please try the troubleshooting shared in the following help document to resolve this issue: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html.

 

Let us know if this helps. 

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2 replies

Bani Verma
Bani VermaCorrect answer
Legend
Jan 4, 2021 10:40 AM UTC

Hi there, 

 

As you have mentioned you are being repeatedly asked to sign in when trying to launch an Adobe app, please try the troubleshooting shared in the following help document to resolve this issue: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html.

 

Let us know if this helps. 

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Anonymous
Dec 31, 2020 12:37 PM UTC

Moving thread to the Creative Cloud Services forum from Using the Community

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