Questions

Adobe Fresco is hung up on loading documents during startup. Tried the following:Relaunched using ctrl+alt+R  - not workingTried to collect logs using Adobe log collecting tool but the tool itself crashed (tried opening it as an admin too) This is on a Surface Pro 7; Running on  Microsoft Windows 10 Education 10.0.18363 Kindly advise. Kind Regards,Nevin 

Hello, I have just installed Fresco on my surface pro 7, but when I lunch the app, it stuck on "loading documents" forever. I have tried reinstalling Fresco, restarting the device and adobe creative suite, but nothing worked. Could you please help me to figure the issue out? Thanks in advance.

Is anyone else experiences a slow load drag with adobe apps on the iPad today? Mine will not open.   [Moved from Community Help (which is about the forums) to a better forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

I would love to use this with my Wacom Cintiq. Any chance of a version that can run on windows 10 or OS with the correct peripheral device?

Hi!I'm really enjoying Fresco on the MobileStudio Pro 13, amazing experience! but unless I'm missing something - expresskeys customization (and keyboard shortcuts) are not available, which would have made the workflow so so much more fluid and use Wacom's hardware features in a way that is currently emulated with touch.Is this something that's planned? or am I missing something?

I heard HP ZBook Studio x360 G5  available now, but still not working with HP Zbook X2,why  Zbook  X2  not compatible yet? it's powered by Wacom stylus and same hp and windows 10.When can it be compatible?  

I have a brand new Lenovo IdeaPad Flex and it's March...still itsn't compatible. Very frustrated...extremely frustrated. I've been waiting for this product and picked this over an apple product because you were launching it (I was considering Procreate).  It is a disappointment. Brand new computer, paid subscription, and can't use it.

Dear sir, I have upgrade a paid plan to get 100 GB of storage already but when I export document it show that out of storage while I get space 100 GB now. And my Adobe Fresco cannot sync error. Please kindly help and advice me. (I also attached photos.) Thanks in advance. Best regards,Elle

Why does my PDF file from fresco look pixeled when i open it in illustrator or in other programs?I only use vector brushes.My designs are very simple. They are silhouettes, so no other colors or mixed with live brushes. 

Hello,  how can I remove brushes (accidentally added 2 identical sets) and Adobe fresco?

Posting here as a request — perhaps others agree and Adobe can consider this  Fresco is now part of the creative cloud subscription....or has a huge monthly subscription price..... itsa great tool but let's be honest : on the iPad it's not a competition for Procreate .... mainly with these costsmy suggestion : make it part of ANY subscription where photoshop is involved.... eg the Photography bundle .... thus way a much larger audience will really use it....

Why are Photoshop files the only format that Fresco can open? This restriction makes importing images into Fresco overly complicated. 

hi all,the problem with running Fresco on MS Surface Pro 7 under Windows 10. The Fresco crashes during starting and never has time to start.

Hi there,I am having an issue getting Fresco to work on my laptop. I have a Surface Book 1, I meet all the system requirements, have plentry of creative cloud space, don't have any anti-virus software blocking it. I've check my graphics card, restarted my computer multiple times, updated my laptop to be safe, changed the file location for Fresco to different folders and hard drives, and it still refuses to load.I downloaded it through my creative cloud app for the very first time a few hours ago and before it fully launched gave me a window that says "An error has occured, please restart Fresco" which you can see in the video attached. From there it either tries to reload or crashes comepletely, and nothing I have tried seems to help. I can't figure out what the issue is, and I've been searching for possible solutions for hours.Is there anything else I can try, or is there a very specific step I am missing?Thanks,-Ashley

New projects started in Fresco are auto-saved into the Creative Cloud. All that works fine. Even when I turn off wifi, all original Fresco art projects are still availble on my iPad. Offline option is not selected. I'm assuming that they are being stored on the iPad as they are created?I there a way to keep them on CC and move them off iPad?Thanks 

I can import a high res image to my fresco project and it looks perfect in the fresco app. When I then export to any format or location using any setting, the image resolution is lowered to the point of blocky pixelation and is ruined for printing and sharing. Please help me fix this. Thank you. I love the app but this issue has rendered my work useless thus far. Lindsey

 Hi all, this is Fresco for Windows 10 through the CC app. Used it all the time this past year on my i7 Surface Book 2 (Nvidia GPU, 32gbs ram..) and its worked just fine. Now, when panning, drawing, changing visable layers, these weird rainbow graphical glitches appear on any area with pixels drawn. Ive uninstalled and reinstalled the program to no avail. Help!

When I open a vector that I created in Fresco (with only vector brushes), in Illustrator CS6, I convert it to objects obviously because I want it to be a vector.  The images are blurry. They are not actual vectors. Do I need special brushes?  Is it because of CS6?   How can I create vectors to upload into illustrator? Can someone please help me?  Thank you!

Hoping someone may be able to help. I was working on a drawing within the app and at some point it went from having clean crips lines to being blurry. I'm going to be so upset if it ruined my piece. Help! 

Sometimes when I single click witht a brush it makes a teel stamp of the brush. It does not matter what color i have selected or which brush. On surface book 2 13 inch i7

It's great we can organise documents in folders and access them via CC files.I often create many sketches that belong together and should be exported together.Ideally I want to open them up as artboards inside one PSD. Then I can use the regular export feature.

The only reason I will continue to use Adobe Sketch and Draw is because of the very simple way to organise compositions into projects. I am often drawing a LOT of quick sketches which need to be collected together, considered, worked on and exported as a set.

The latest version of Fresco says it's compatible with the HP ZBook Studio x360 G5, but it says otherwise when I try to install it on creative cloud. Can I have some help please? Would really like to use the program.

Do you use Animator?   Here's a great introduction to creating puppets with Fresco   https://www.youtube.com/watch?v=eOUkhY7vhc4    

is there a 'draw inside' function in adobe fresco like there is one in photoshop sketch? really missing it...