Questions

Hi, When I finish drawing, I click on the house icon (top left hand corner) to save the document into fresco and come back to it later on. The message "saving document" pops up. When I re-open the documents, they are always a little bit blurry. However, if I chose to export them instead of saving them they re-open fine. I don't understand why. It is very frustrating because I need to be able to save them into fresco if I want to keep on editing them later on. I use live brushes and pixel brushes. Please help. Thank you. Sarah 

I have had this problem repeatedly. I work on a drawing. Close it. Then when I open it again the next morning several layers are distorted, changed missing. Elements of the drawing have been moved or distorted. And the names of the layers have been changed. I always lock ALL layers when closing/saving a file.  I will have to stop using Fresco if this keeps happening. This seems to me to be a major problem. Saving a file is one of the most basic things in any application. If a file changes randomly after being saved in an application I would not even qualify that application in beta, much less for release.  I also own the Creative suite with Photoshop, Illustrator etc. but on the iPad Fresco is what I would prefer to use.  I am sending screen shots of before (the file when I have finished working on it) and after (the file when I open it again and the file is distorted.) BEFORE    AFTER  I have also noticed 2 other no

Hey, so I'm a college student who is trying to take advantage of my free Adobe software, but I made a mistake when setting things up and am not sure how to fix it. I accidentally made an Adobe account with both my personal email and my college email, so one account has the basic free stuff and the other has all my university perks. Well, I did a lot of work on Adobe Fresco on my personal email account on accident and now want to transfer it to the university account so I can use the full set of features. However, I can't seem to transfer anything with layers and whatnot. Does anyone know how to do this? Thank you.

Looking to purchase Lightroom plus Photoshop for Windows PC and Fresco plu Photoshop for my iPad. Will files interchange and sync between both sets of Photoshop software? 

Hello,  I've been exporting vector brish drawings as PNG's and PSD files from Fresco to then edit on photoshop. These are A1 size files to be printed. When I export from Fresco the quality of the image plummets and becomes extremely pixelated. I have been doing this for about a year now with no issues and its only since December I have experienced this issue.  My Adobe Fresco is up to date.  Essentially my vector lines go from detailed to pixelated when I export the fresco drawing. Please help! 

I am using the surface slim pen 2. I have tested it between photoshop and fresco and other software and found that in fresco it is having a problem when light pressure is applied, it seems like the minimum pressure is a noticable amount higher. 

Hi,  I'm having problems when passing a file from Adobe Fresco to Illustrator. Every project opens with bad quality If someone can help me I'll be grateful. Thank u all! 

I am finishig 2 chapter for a book on Illustrator on the Ipad and PS for the Ipad with Frsco workflow!Will post a link soon1

I would like to be able to use this app on my iMac. I also have a windows desktop, and it would be good to use this app with a wacom tablet. Will this sort of feature ever be available? Thank you.

I've tried everything from signing in and out. To reinstalling the application on my laptop. All the other adobe apps seem to be working except fresco.

Can I change the contrast, saturation, etc on a selection? Or do . l r l need to convert the selection to a layer? If so how do I convert it?

Hello, I've wanted to try Fresco so I installed it yesterday but shuts down with no message when "loading document" just after launch.Fresco is installed in the "programFile>windowsApp" folder unlike Photoshop and such which are in the "programFile>Adobe" folder. Don't know if this could be a problem. Already tried : Uninstall-> reinstallReboot SurfaceClean registrersReload Adobe creativ cloud Deconnect/Reconnect on Adobe creativ cloudUpdated my windows Install an older version of FrescoChecked my Surface memory and the minimum requiredments are fulfilledI tried following the steps with the log collector but no file is created on my desktop, instead I have the following message   It happens every time I try to re-run. I run it as administator. And in my windows log this error show up when failing to open fresco : Chemin d’accès de l’application défaillante : C:\Program Files\WindowsApps\Adobe.Fresco_1.5.0.67_x64__pc75e8sa7ep4e\

Using Adobe Fresco version 2.79 I haven't used the app in a couple of days, I opened it up today and was asked by a pop up to sign back into my account. After I did, all my work is gone. I also checked the cloud documents to make sure they did not end up. Nothing is there.  Can someone please guide on how can I retrieve my months work of work?  Thanks. 

When using Fresco, every time I switch to a Surface Pro 6 brush, while using Windows 11, the entire OS will crash within 60 seconds. Has anyone else seen this or have a solution?

Hello allI tried everything but was still not able to use my library brushes in fresco. My Brushes folder is not even seen in Fresco. Kindly help.

HI when eve i draw or paint on fresco my lines and painting are not clean looking, its looks shakey. I use sketchbook and they have a feature when i draw it makes my lines weather straight or curvy clean. would you be able to create a feature like that?

Hey All, Ive been contacting adobe and wacom to no avail. Ive tried reinstalling and updating with no luck. I have search for this question far to many times and I stumble upon this community. My question is, does adobe fresco live brush works on the latest wacom mobile studio pro? I check on similar post eg surface pro is having the same problem. Thanks!

Hello, thanks for making Fresco its a great app, and a good start but I have to be honest Im not the biggest fan of how layers work in Fresco. I gave it a chance and got used to it but still dont really enjoy it. I think the new photoshop for ipad uses same layer tile system? I feel the way layers are it's just a bit slow to do simple things like hide visiblity of the layers or group layers. Its so odd that clicking visibility requires me to click on a seperate icon not on the layer itself. Not sure who thought that was a good idea. Always an extra click, it just knocks you out of a flow, and makes me want to not use layers as often as possible. I think just keeping layers simple like procreate would be much better. Use gestures if possible, just keep it simple! Infinite painter for ipad is what I beleive Fresco is trying to do with the layers, but they handle it alittle better. They have the tiled layers but also give the option to go to normal layer style. (Image below).Ultimate

Hello! I'm new to Fresco, and I'm trying to place an Image from file. The file does not show up in any of my layers, and they're all transparent at this point, so it's not hiding anywhere. The file is not corrupted. It's not just showing up super small or anything either. Any help would be appreciated! 

Hello! Does anyone know where the ruler is in the iPhone version?  Thanks!

Hi, I want to use Fresco on Windows with a drawing tablet like Wacom Intuos. But it's missing a basic feature that exists in Photoshop: holding the Alt key to temporarily switch from the paintbrush to the eyedropper tool. The fact that this feature is missing is stopping me from using Fresco.

Advice appreciated.  I am a novice and new to Fresco.  I need to print artwork at a specific size (15cm x 20cm on this occasion) and although I can see where to create the canvas at a certain size, I cannot seem to get it to print out at the desired size.  I am working on an iPad and cannot seem to change the printer settings when I select print either as there is only an A4 paper size and no option available for changing any size related settings.

Every time I tap on the screen a new layer is created. Anyone know why this is happening?

Why are we being made to switch to Fresco when it still doesn't have simple drawing aids for iphone?  This means I would have to get an ipad to draw a circle.  Can we please just keep using Adobe Illustrator Draw? And those who want to switch to Fresco would be welcome to.  I love Draw. I can make all the perfect circles, squares, and triangles I want - whereas I can't with Fresco.  Drawing aids have been around since Microsoft Paint. So, it's troublesome to see that such a simple concept has yet to be added to Fresco. 

Hello, I'm having some issues with Adobe Fresco on my 2018 iPad.This is the problem: When I'm drawing with the pixel brush, sometimes the stroke get interrupted and then continues as a new stroke, even though I haven't lift the pencil. This happens so randomly thatI cannot predict it and it's so frustrating.In this video you can see that all this lines are drawn the same but tho of them got interrupted:https://shared-assets.adobe.com/link/4b32e1fe-03a8-4d2e-7a4d-f22458e4d742Please help me.