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Question

Install previous versions of Illustrator

Forum|Forum|9 years ago
January 29, 2017
363 replies
34982 views

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How-to

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S

SMark59

Participating Frequently

What's up I use to be able to find the eariler versions of Adobe software in Creative Cloud, now when I select "earlier versions" 2019 and 2020 aren't listed.

Where can I find the version number posted in relation to it's release year?

Doug A Roberts

Community Expert

In 'other versions' in the CC app:

Version 24 is 2020, version 23 is 2019.

J

josephinestar

Participant

HI folks I am trying to navigate the hair raising journey of getting a new computer. Thinking refurb so I can keep using my CS6 suite as I am not sure the new OS catalina and subscription software is for me. as I already run my software on 2 computers iMac and Macbook and as the CS6 suite is no longer supported how does one install the CS6 suite on the new computer? will it run if registration is required but it doesn't get recognised? anyone else out there been through this... it is all confusing for a non geek like me.

{Renamed by MOD}

lambiloon

Community Expert

Hi on new OS your cs6 will not get register....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

jillverkaik117

Participant

Hi,

At work, we're running AI 2019 (the newer versions aren't compatible with our type client), and I was having trouble with it so I went to reinstall. It uninstalled, but when I went to reinstall it from the Creative Cloud platform, the 2019 version isn't available to install. Where can I download the 2019 version? As it is now, I'm unable to do any work.

System: MacOS Mojave 10.14.6 (again, as newer versions aren't compatible with our type client)

Jill

F

Fragout Design

Participant

yeah id like to know this as well

A

adobe001-delikatessen

Participant

Hi,

Is there a possibility to find installation on adobe.com to illustrator 23.1.1
My application Creative Cloud doesn't have older version, only witch i have.

Monika Gause

Community Expert

You can only install the current version and the one below.

You could try and contact Customer Care and try and convince them to provide you with the install file, but no guarantee. https://helpx.adobe.com/contact.html

rcraighead

Legend

Is it true Adobe now only allows download of current and previous app versions?? If so, Adobe is no longer a good choice in a production environment. Trying to maintain a production workflow while updating our core software every year is simply not practical, especially when we use a small fraction of the features available in Illustrator. I realize software and hardware changes and apps move on, but giving users only two choices of an application is simply unreasonable. We cannot add a user to our production environment because AI CC 2020 and 2021 will not create an "Illustrator-compatible PDF" that can be edited by "Legacy AI CC" apps. Sure, it would be nice to update everyone but that is not possible right now. I'm disappointed in Adobe's business decision to limit access to their software to paying customers.

If I'm wrong about the limited download options please show me how to download AI CC 2019.

rcraighead

Legend

Thank you for the link, lambiloon. I feel very uncertain of downloading licensed software from a 3rd party site especially when the message appears "download is not secure". I can't believe Adobe would sanction or allow this. Come on Adobe, do the right thing and return to a more reasonable approach to you software subscription policy.

Larry G. Schneider

Community Expert

Ray, you will have to go through customer service to get a download. Try the Chat option and keep pressing for a higher level if you get a no.

E

elodie5C06

Participant

Hi,

My old Mac (OS X Yosemit version 10.10.5) don't support new illustrator and other (creative cloud...)

what can i do?

which version should I find?

thank you in advance for your help

Elo

K

Katherin5FCA

Participant

the one I used here

D

Dynamic_loyalty98A5

Participant

I want to download illustrator 2019 not 2020. How can I do that?

Doug A Roberts

Community Expert

In the CC app, click on the three dots next to Illustrator, select 'Other Versions' and choose v23.

lucae90388177

Participant

i cant because i already uninstalled ai, so now it just make goin around in creative coud website.

Borges Lettering

Participant

I am trying to manually update CS6 Illutstrator for windows and MAC.

This is the update page to manually update your products.

https://supportdownloads.adobe.com/product.jsp?product=27&platform=Macintosh

I am trying to download 16.2.2 and when I click download it has a broken link.

Can anyone help on this matter. These updates are critical to the older products.

Any help would be appreciated. 🙂

Jacob Bugge

Community Expert

Borges,

I am afraid you will have to ask Adobe for the download(s).

Simply contact the Adobe support team at https://helpx.adobe.com/contact.html, and if needed request to be put in contact with the Adobe Genuine team.

jackp77040965

Participant

Hey all I urgently need illustrator, but it says "Not compatible" when I go to install it. Is there anyway to possibly get an older version? I tried looking at my apps but theres no option to get an older version.

{Renamed by MOD}

Ashutosh_Mishra

Inspiring

Hi there,

Thanks for reaching out. Would you mind sharing version of OS?

Adobe is curently providing CC2020 and CC2019 app downloads only. Any version perior to CC2019 is not available or supported.

Please check system requirements of Adobe Illustrator CC2020 on help article https://helpx.adobe.com/illustrator/system-requirements.html and Adobe Illustrator CC2019 on help article https://helpx.adobe.com/illustrator/system-requirements/2019.html

Also know how you can install the CC2019 on help article https://helpx.adobe.com/download-install/using/install-previous-version.html

I'd recommend upgrading your machine if your system does not meet these requirements. Hope it helps.

Regards,

Ashutosh

A

aploger

Participant

I have The 2013 CS6 Creative Suite (Illustrator, Photoshop, InDesgin, Etc) and i just got the new Windows Surface Pro 7. since theres not CD rom on this laptop can i download the newer version of Photoshop/Illustrator with my old serial numbers?

{Renamed by MOD}

T

Test Screen Name

Legend

No.

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