Inspiring

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InDesign 21.2 Undo Greyed Out and History Panel Blank on macOS Tahoe and Ventura

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I installed Adobe 2026 on my imac. Now undo doesn’t work. It’s permanently grayed out. ID 21.2 on a Retina 5K running Ventura 13.7.8.

If you look at screen shot, I can’t undo the neon effect I made or undo the letter ‘M’ I deleted.

I’m opening 2025 ID to see if that helps.

nik.mCorrect answer

Community Manager

Hi Matt, the team is working on a fix for this.

Please share the logs requested in the response from Sanyam(here) along with a video. These would help us investigate things in more detail.

Meanwhile, please try the workarounds suggested in the reply. Additionally, could you try disabling the Generative AI options in InDesign Preferences and let us know if that makes any difference?

Thanks,

Nikunj

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rick_0306

Participant

Absolute disgrace that a simple and core function as undo just does not work in 2026. God, Adobe is really the lowest of the low.

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leo.r

Community Expert

What are your versions of InDesign and macOS?

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rick_0306

Participant

Hey!
Indesign 21.4.1
Sonoma 14.6.1

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karenc13107848

Participating Frequently

I am seeing this same bug in the latest install of InDesign 21.4, on Mac 26.5.1 (25F80), 16GB. This is a HUGE deal, please fix. Also when I try to move multiple items in Indesign it only moves 1, I have to group to get them to work. What happened? I am losing so much time, it is driving me nuts. I’ve just reinstalled InDeisgn and it still doesn't work even in a new file !!!!!!!!! Seems if you were seeing this on previous versions you would have fixed by now. It is such an infuriating bug. And I’m losing so much time. HELP!

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leo.r

Community Expert

Also when I try to move multiple items in Indesign it only moves 1, I have to group to get them to work. What happened?

A known bug in InDesign 21.4. Revert to InDesign 21.3 until it’s fixed (hopefully, soon):

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S

Sanyam Talwar

Community Manager

I tried to reproduce the issue using InDesign v21.3.0.060 on macOS, but I wasn’t able to replicate it. Could you please check if the issue occurs on the InDesign 2026(v21.3.0.060) as well as the InDesign PreRelease build(v21.4.0.049)?

Additionally, it would be very helpful if you could share the following details with us at sharewithID@adobe.com:

Memory Pressure (important)

Open Activity Monitor → go to the Memory tab
Check the Memory Pressure graph at the bottom:
- Green: System is performing well
- Yellow: Some memory pressure
- Red: High memory contention (this is where issues may occur)

Collecting Logs via Terminal with InDesign v21.3.0.060

Launch InDesign via Terminal
Open Terminal
Drag and drop the InDesign executable into Terminal:
/Applications/Adobe\ InDesign\ 2026/Adobe\ InDesign\ 2026.app/Contents/MacOS/Adobe\ InDesign\ 2026
Open History Panel (Window → History)
Start working on a new or existing document
When you notice the Undo/Redo issue, monitor the logs in Terminal and share them with us

Workaround on macOS

Reverting to v21.1.0 appears to resolve the issue
Restarting InDesign or system may temporarily restore functionality

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W

w5EF9

Known Participant

Last login: Fri Aug 21 17:42:08 on console

The default interactive shell is now zsh.

To update your account to use zsh, please run `chsh -s /bin/zsh`.

For more details, please visit https://support.apple.com/kb/HT208050.

Mac:~ Warren$ /Applications/Adobe\ InDesign\ 2026/Adobe\ InDesign\ 2026.app/Contents/MacOS/Adobe\ InDesign\ 2026

objc[46398]: Class AdobeSimpleURLSession is implemented in both /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app/Contents/Frameworks/dvaclouddoc.framework/Versions/A/dvaclouddoc (0x111579048) and /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app/Contents/MacOS/DataBaseLib.dylib (0x1058f0a50). One of the two will be used. Which one is undefined.

objc[46398]: Class AdobeSimpleURLSession is implemented in both /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app/Contents/Frameworks/dvaclouddoc.framework/Versions/A/dvaclouddoc (0x111579048) and /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app/Contents/MacOS/WidgetBinLib.dylib (0x105da1480). One of the two will be used. Which one is undefined.

_LSOpenURLsWithCompletionHandler() failed for the application /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Processor.app/Contents/MacOS/Adobe Crash Processor with error -1712.

Mac:~ Warren$

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Anubhav M

Community Manager

Hello @w5EF9

Thanks for sharing the details. Kindly allow me some time to check this with the team. We will update this thread as we have more information.

Anubhav

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carrie68633120

Participant

Just adding that my Undo is also grayed out/not working but History is not blank. It shows earlier moves but if I try to go back and select something, it moves me back to the starting place a second later (ie, I can’t functionally select an older version). Also, it doesn’t update when I use the app, almost as if it’s “maxed out” after only working a few minutes. (I had previously reset preferences and Undo worked briefly after that.)

Mac 26.3.1 with Indesign 21.2

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carrie68633120

Participant

Just adding that I thought I had the latest Indesign but did not! I’ve updated to 21.3 and so far, so good.

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Christopher35448797zqw2

Participant

This is still a bug - Undo is a pretty essential function. And force quitting / restarting to be able to undo is absolutely bonkers. Please get this fixed.

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leo.r

Community Expert

What InDesign version are you running?

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Christopher35448797zqw2

Participant

21.3

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Kate25599251igbk

Participant

Flagging issues with this too, just for the product team’s notice.

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Abhishek Rao

Community Manager

Hi everyone,

Thank you for sharing the details and your observations. Since multiple users have now reported similar behavior with the Undo option being greyed out and the History panel appearing blank on macOS, I have shared this internally with the product team so they can review it further.

I’m currently checking this with them and will update the thread as soon as I hear back with more information.

Thank you for your patience while we look into this.

Abhishek

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Abhishek Rao

Community Manager

Hi everyone,

Thank you for continuing to share your observations and details around this issue. I wanted to let you know that I’ve now logged a bug for this behavior with the product team, and they are currently investigating it further.

The team is working on identifying the root cause and possible fix. I’ll keep this thread updated as soon as I have any new information to share.

Thank you for your patience while we look into this.

Abhishek

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Sara Weingartner

Participant

FYI, the greyed out UNDO and REDO is also happening with OS Sequoia 15.7.4

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Abhishek Rao

Community Manager

Hi @Mr. Met & @bongarjc ,

Thanks for reaching out and sorry to hear that you experience this issue. First of all, please make sure you’re updated to the latest InDesign 21.2 build. The Undo issue was a known problem in earlier 21.0 builds and was resolved in 21.2 build. Ref: InDesign release notes

As Mike suggested, I’d also recommend resetting InDesign preferences manually. Please follow the steps shown in this official guide and video (at the bottom) here:
https://helpx.adobe.com/indesign/using/setting-preferences.html

After resetting, test again and let me know if the Undo option continues to stay greyed out.

If the issue still persists, please confirm whether this happens in all documents including a brand-new blank file, or only in specific files. Also let me know if this behavior is limited to InDesign or if you’re noticing similar issues in any other Adobe apps.

Looking forward to your update so we can take this further.

Abhishek

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bongarjc

Participating Frequently

as stated below, I have the latest install. In fact, I did not have this bug UNTIL the latest install. Not only is it happening in existing documents, but it would not even OPEN a blank new document until I forced quit InDesign and rebooted it. When testing in a blank file, I did not have the same issue. So far, only limited to InDesign docs

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Abhishek Rao

Community Manager

Hi @bongarjc,

Thanks for confirming the details. Adding to the expert suggestion, since this is happening in existing documents and started after the update, just to help isolate this further, please test the behavior in Safe Mode on macOS. This helps rule out any third-party utilities or background services that might be interfering. Ref: https://support.apple.com/en-in/guide/mac-help/mh21245/mac

It would also be helpful to test in a new local admin user account on your Mac. This allows us to check whether the issue is tied to your current user profile. Ref: https://support.apple.com/en-in/guide/mac-help/mh15191/mac

If the issue still persists even in Safe Mode and under a new admin account, the next step would be to completely remove InDesign and reinstall it cleanly using the Creative Cloud Cleaner tool. Please close all Adobe applications first, then use the Creative Cloud Cleaner tool to remove Creative Cloud Desktop, CCLibrary, and CoreSync from here:
https://adobe.ly/4mkYJCc

After that, reinstall the Creative Cloud Desktop application from here:
https://adobe.ly/43fQrCS

Once reinstalled, download InDesign again and test the Undo behavior before installing any additional plugins or scripts.

Please let me know how it goes after trying these steps, and we’ll take it forward based on what you observe.

Abhishek

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bongarjc

Participating Frequently

This is also happening to me—21.2, Tahoe 26.3, M1 mac 32 GB. I’ve tried all the hacks: reset preferences, clean and restart mac, this is a MAJOR bug and is seriously impacting my workload on deadline. Not sure if it is a Tahoe or Adobe problem. Also having major lagging problems with bluetooth mouse, and had to switch to a wired mouse.

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leo.r

Community Expert

Just to make sure: Are your Undo/Redo menus grayed out? Also, what do you see in the History panel?

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bongarjc

Participating Frequently

yes, undo is greyed out, and History panel is effectively blank

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Mr. MetAuthor

Inspiring

I rebooted a couple times and it seems to be working now. But eventually, it happens again. Got a new iMac which I’m still in process of setting up so hopefully that will solve it. Thx.

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jane-e

Community Expert

@Mr. Met wrote “I can’t undo the neon effect”

Did you apply the neon effect with the Neon.jsx script that is highlighted in your scripts panel? What are the steps in the script?

Jane

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Memory Pressure (important)

Collecting Logs via Terminal with InDesign v21.3.0.060

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