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smallandco
Participant
February 4, 2017
Answered

InDesign file cannot open: created in a newer version.

  • February 4, 2017
  • 2 replies
  • 8068 views

Hi - I have CC subscription and use Indesign CC and Indesign CC2014. I'm on a Mac OS 10.8.5

I'm getting a notice that files that I have created cannot be opened because they have been "created in a newer version" of InDesign.

1. I created the document and saved it 10 minutes ago. Then closed it. When I reopened it I got the above error notice.

2. Both CC and CC2014 are up to date.

I get this problem with other clients files too - but normally I just ask them to convert to imdl. However, I can't do this with my own files because I can't open them.

Any ideas?

This topic has been closed for replies.
Correct answer smallandco

Thanks Test Screen Name,

I have the same problem whether I double clicked or used file>open.

Actually its fixed itself now. I did the old 'turn the computer off and on again' trick and its opening now...

2 replies

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Test Screen Name
Legend
February 4, 2017

Do you get the error if you start Cc2014 and use File > Open? Or only in double click?

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smallandcoAuthorCorrect answer
Participant
February 4, 2017

Thanks Test Screen Name,

I have the same problem whether I double clicked or used file>open.

Actually its fixed itself now. I did the old 'turn the computer off and on again' trick and its opening now...

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
February 4, 2017

Why don't you download InDesign CC2015 and CC2017. Make sure you keep the earlier versions as well for now.

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smallandcoAuthor
Participant
February 4, 2017

Thanks Derek,

Honestly I have no idea how to find CC2015 and CC2017!

I have the latest version of CC (9.3) - shouldn't this trump everything? I can't understand how I have what looks like the latest version of this but some of my clients have managed to get a "newer" version through Creative Cloud.

Am I being stupid?

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