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Participant
June 16, 2007
Question

Missing Fonts

  • June 16, 2007
  • 128 replies
  • 39975 views
There are fonts installed on my system, which are available in Word, CorelDraw, and other applications, but they do NOT show up, at all, in the fonts list of ANY CS2 application ... InDesign, Photoshop or Illustrator. This situation might be true of OTHER fonts, but the only ones I'm conscious of are the basic four variations of Arial Narrow, and Arial Black. (Arial Black Oblique is ALSO installed, and it IS available.)

These EXACT SAME fonts WERE available in Adobe applications, as long as I was using XP. Now that I've switched to Vista, they've ceased to function.

I've tried reinstalling these fonts and rebooting. What else can I do?

Thanks!

bilglas
    This topic has been closed for replies.

    128 replies

    Participant
    December 16, 2008
    I have noticed this Font Missing issue as well on CS4 products, but I have whittled it down to "OPEN TYPE" fonts, which Adobe seems to be choking on.
    Participant
    December 16, 2008
    OK, you pompous as, I downloaded the Hot Fix and here's the message I get:

    ---------------------------
    Hotfix for Office (KB956514)
    ---------------------------
    There are no products affected by this package installed on this system.
    ---------------------------
    OK
    ---------------------------

    Now what???
    SimonWarner
    Participating Frequently
    December 16, 2008
    Yeah like being rude is going to get you help.
    Peter Spier
    Community Expert
    Community Expert
    December 16, 2008
    Did you try the patch? If you read the thread you'd see that this is a problem caused by new versions of MICROSOFT issued fonts and the way they are named internally. The fact that other programs read names differently from CS4 programs doesn't mean the update from Microsoft won't solve your problem.

    Peter
    Participant
    December 16, 2008
    Well, I have a problem too...

    I just upgraded Photoshop CS2 to CS4, and my Arial Narrow font is missing from the list in CS4, it shows up in windows, and in CS2 just fine, but its completely missing from CS4. Arial is there (with a narrow option) and Black is there but the Arial Narrow with Regular, Bold, Italic, and Bold Italic are missing, completely.

    I don't see how a windows fix is going to correct this since it shows up in windows and Photoshop CS2. I checked and I have Windows XP Professional 64bit (2003) with SP2

    I was about to uninstall Photoshop CS2 from the computer when I noticed this, and my scanner doesn't seem to work with the Adobe CS4 64 bit program - apparently the Cannon 8800 only has basic drivers that work with the 64 bit version? All the advanced features are in the 32bit version of CS4 but completely missing in the 64bit version? Only the dumbed down scanner software seems to work in the 64bit version. I can't use that.

    I guess I need to find a CS4 update already? Common Adobe, lets make this work, no one is using Vista, stop spending time on that.
    BobLevine
    Community Expert
    Community Expert
    December 16, 2008
    > I don't see how a windows fix is going to correct this since it shows up in windows and Photoshop CS2.

    And for the life of me I can't understand the attitude of people simply
    dismissing something without trying it.

    Bob
    Participating Frequently
    November 27, 2008
    Tell us exactly what you did.
    Participant
    November 26, 2008
    I did both of these and the problem still persists.
    Adobe Employee
    November 26, 2008
    I don't see any reference to the Adobe Tech Doc on this topic, so I'm posting a link to it here:
    http://www.adobe.com/go/kb402845

    It contains this link to Microsoft's support document about the issue:
    http://support.microsoft.com/kb/956514
    Participant
    November 26, 2008
    This does not work for VISTA cause adobe reader does not crete this path. So I am back to square one. Can anyone help?
    Participant
    November 26, 2008
    Hi Guys,

    This problem is due to a corrupt arial black font being deployed in Windows XP SP3. It is a Microsoft Issue, not an Adobe 1, Any product which uses the Arial Black font from via the Microsoft TTF rendering engine is affected.

    In order to resolve the issue:

    1 locate version 2.35 of the airal black font, you are looking for the file c:\windows\fonts\ariblk.ttf from a pre-sp3 windows XP machine
    2 close down all software on the affected machine
    3 c:\windows\fonts - delete Arial Black from the affected machine
    4 copy ariblk.tff to c:\windows\fonts on affected machine
    5 copy ariblk.tff to c:\program files\common files\fonts on affected machine
    6 copy ariblk.tff to C:\Program Files\Adobe\Adobe InDesign CS3\Fonts

    restart.

    this should fix it.

    [signature deleted by forum host]
    Participating Frequently
    November 19, 2008
    >As to my concern about what would happen if the fix upset my only access to these projects I think I have adequately explained myself.

    Well, I didn't follow it. You seeemed to be saying that you don't trust a hot fix by Microsoft for an MS problem but that you would trust a fix by Adobe for an MS problem.