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Participant
June 16, 2007
Question

Missing Fonts

  • June 16, 2007
  • 128 replies
  • 39975 views
There are fonts installed on my system, which are available in Word, CorelDraw, and other applications, but they do NOT show up, at all, in the fonts list of ANY CS2 application ... InDesign, Photoshop or Illustrator. This situation might be true of OTHER fonts, but the only ones I'm conscious of are the basic four variations of Arial Narrow, and Arial Black. (Arial Black Oblique is ALSO installed, and it IS available.)

These EXACT SAME fonts WERE available in Adobe applications, as long as I was using XP. Now that I've switched to Vista, they've ceased to function.

I've tried reinstalling these fonts and rebooting. What else can I do?

Thanks!

bilglas
    This topic has been closed for replies.

    128 replies

    Participating Frequently
    November 18, 2008
    Dominic,
    Thank you so much for the kind and understanding reply.
    To clarify why I have the 2 versions of InDesign on my computer, when I first upgraded to CS3 I found that the Arial Narrow fonts were not available using ID CS3. After trying a couple of the earlier supposed fixes posted here to no avail I decided to keep the CS2 version on the computer so I could modify my previous projects when necessary.

    As to my concern about what would happen if the fix upset my only access to these projects I think I have adequately explained myself.

    Kenneth,
    I sincerely thank you for explaining how the difference between the CS2 & 3 can exist. I appologize for my last post since it happened in the lag time between postings. I think I will take a chance and attempt the Hot Fix now. Do you happen to have the appropriate link for this (I am on Windows XP SP3). If not I will try to find it in the thread. Once again thank you for your help.
    Participating Frequently
    November 19, 2008
    > Do you happen to have the
    > appropriate link for this

    I'd be willing to bet it's in this thread somewhere...

    --
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com
    Peter Spier
    Community Expert
    Community Expert
    November 18, 2008
    Cathleen,

    Thomas Phinney has a good explanation of wait the problem is up the thread at post 46, and Dov Isaacs issued a clarification that you need to delete the Adobefntxx.lst files after running the hot fix (or presumably installing the old versions manually)before the fix will work.

    I think you said you ran the fix, and it didn't work. Did you delete the Adobefnt.lst files afterward?

    At this point, what version of the Arial Narrow files do you have? Can you post the version numbers and the dates? That would clear up a few nagging questions.

    Peter
    Participating Frequently
    November 18, 2008
    >I would really appreciate it if you, or someone, could explain why I have 2 different versions of InDesign, CS2 and CS3, running on the same computer

    How can we explain why you choose to have two different versions of ID on your PC?

    >If I could understand the relationship ...

    Then reread Kenneth's post 116, which explains the complexity of font naming and how one version of ID could have read different names to another. That does not mean the change is a bug or that it has to be reversed. It just means that an error in MS's fonts (one that MS accepts) that was perhaps overloooked in CS2 is not now overlooked.

    >I am very reluctant to apply a fix, that appears to target MS Office 2007 (from what the postings here have said) when I do not have Office 2007 on my computer

    As has been said, Office 2007 is not the only possible way you could have got the updated fonts on your PC.

    At the end of the day, if you don't want to fix the problem, then that's fine. But I don't see why you're so dead set against following the advice being given you.
    Participating Frequently
    November 18, 2008
    I'm sorry, I am actually not trying to be difficult, but I would really appreciate it if you, or someone, could explain why I have 2 different versions of InDesign, CS2 and CS3, running on the same computer. CS2 sees the Arial Narrow font as family, with normal, ital, bold & bold ital and CS3 sees Arial Narrow as a variation on the Arial family, with normal, ital, bold, bold ital, & narrow. Same computer, same fonts, different versions of the same Adobe product, different results.

    If I could understand the relationship then perhaps I would not be so concerned about loosing my ability to use the Arial Narrow font family all together on my existing documents. I have already been substituting another font on the new projects I create in CS3, but have many previous projects CS2 and earlier which use Arial Narrow.
    Participating Frequently
    November 18, 2008
    > different versions of the same Adobe product,
    > different results.

    Yes. Different versions, different results. If you start comparing CS2
    to CS3, you'll find many more differences... :^)

    Bottom line, the fix is to replace the font. If you're really worried
    about somehow losing the font, copy it to someplace safe before you
    replace it.

    --
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com
    Participating Frequently
    November 18, 2008
    I don't want to beat a dead horse but no one has explained to me why a change in Microsoft Office would affect what fonts I can use in InDesign CS3 but not in InDesign CS2.

    I am very reluctant to apply a fix, that appears to target MS Office 2007 (from what the postings here have said) when I do not have Office 2007 on my computer, for fear that something would happen to cause InDesign CS2 to no longer work correctly either. This would cause me to have to spend countless hours, days or more re designing many documents with lots of small, Arial narrow, type that I now only have to make minor changes for reprint on.

    I know I am being considered an idiot for not understanding why a change in how InDesign behaves between CS2 and CS3 is caused by Microsoft and why Microsoft's problem font situation would affect only one of two versions both running on the same computer.
    BobLevine
    Community Expert
    Community Expert
    November 18, 2008
    It's not a change in Office...it's a change in the fonts. And once
    again, the fact that Microsoft is the one that issued a fix should tell
    you that Adobe is innocent here.

    Bob
    Peter Spier
    Community Expert
    Community Expert
    November 18, 2008
    I believe Office 2003 uses the newer fonts as well.
    Participating Frequently
    November 18, 2008
    As I have replied several times, I am running windows XP I am using MS Office 2003 not 2007 so the microsoft change would not affect my fonts, Arial Narrow is available to me in MSWord 2003 as a font rather than a variation of the Arial font, I can use the Arial Narrow font versions normally in InDesign CS2 but cannot in InDesign CS3. All logic says that this is indeed an Adobe caused problem
    Participating Frequently
    November 18, 2008
    > All logic says that this is indeed an Adobe caused problem

    Why would Microsoft fix an Adobe-caused problem?

    --
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com
    Participating Frequently
    November 18, 2008
    Has anyone used the CS4 upgrades yet to see if Adobe has addressed this issue that they have so far been silent on. I am now running 2 versions of Indesign (CS2 & CS3) on my computer, so I can use the Arial Narrow font set, which gets confusing when looking for pallets etc. I would sure like to get back to just one InDesign that I can use on both my old files and my new ones. I was hoping CS4 might be the answer.
    BobLevine
    Community Expert
    Community Expert
    November 18, 2008
    As pointed out several times, this is a Microsoft issue. Download and
    install the hotfix.

    Bob
    Dov Isaacs
    Legend
    November 18, 2008
    Are you claiming that Arial Black was somehow removed from your system by upgrading Photoshop or that you simply cannot see that font in Photoshop?

    Arial Black is not a font provided by Adobe nor does any Adobe software explicitly manipulate that font.

    Did you move the Arial Black font from the \WINDOWS\FONTS directory to a private directory at some point?

    - Dov
    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    Participant
    November 17, 2008
    I lost Arial Black (not sure what others) after upgrading from Photoshop CS2 to CS3.

    I have Windows XP and do not have Microsoft Word, only Frontpage.

    I tried to apply the hotfix but it stated that I did not have any software that the hotfix would apply to.

    I deleted .lst files and copied my Arial fonts to the Photoshop fonts folder (although no other fonts were located there).

    Still having the issue - any thoughts? In desperate need of my Arial Black.