Missing Fonts

All Arial Narrow now working for me now that I followed duckmiester's previous instructions as below.

Also copied the fonts to
C:\Program Files\Adobe\Adobe InDesign CS3\Fonts
C:\Program Files\Common Files\Adobe\Fonts

Restarted Adobe InDesign and this fixed the issue.

duckmiester - Read this entire thread and several others, it seems you are the only one having the same exact problems I am.

I would greatly appreciate it if you could send me the fonts you have.

outcastmv - gmail.com

Thank you!

CH

I am running Windows XP SP3 (we just had SP3 installed on our machine a couple of weeks ago). We have Microsoft office 2003 (3) and I have the Adobe Master Collection CS3. Today I went to open our newsletter masthead which has the type in Arial Narrow and I discovered that Photoshop no longer 'sees' the Arial Narrow font other than as Arial described in the messages above. InDesign works fine as well as Word. I downloaded the hotfix suggested but when we went to install it we received a message that this machine or programs did not need this hotfix. Also did a reinstall of the fonts from the site mentioned in one of the replies above and cleaned the cache of the AdobeFnt#.lst, but still no Arial Narrow in Photoshop. There were no problems before the upgrade a few weeks ago and have since used that font in InDesign with no trouble at all.

Any ideas of what to do next. Arial Narrow is one of the fonts that we use corporately so changing it isn't really an option.

thanks
MP

Are the fonts showing up in any apps? Are you sure they're installed?

have you put a copy of the 2.30 fonts in the seperate directories.

Please see my existing post.

I am still having problems with Arial Narrow and it is occuring on different setups.
One is WinXP SP3, Office 2003, InDes CS3
other is Vista, Office 2007, InDes CS3
Both systems do not show the bold, italic etc for Arial Narrow. I have tried the MS Hotfix on the Vista/2007 set up, no good. I have tried version 2.30 Arial fonts on XP setup, no good. I have delete Adobefnt.lst files, rebooted systems still no narrow bold etc on any of these.
I don't know what else to try and this is becoming a big problem now as a large range of jobs use Arial Narrow Bold/Italic.
Am I missing/not doing something wrong or are some systems more problematic than others?

>I checked the version of the fonts in Windows\fonts directory, because they said it would change the version.

As I read the hot fix instructions, they don't say that the version will be changed (they just say "Not applicable"). They do say that the font properties will have changed, but you need MS's font properties extension to check that.

No, I haven't tried it with Office 2003. Frankly, I never use Arial Narrow, so I haven't even bothered to see if this is an issue for me.

I checked the version of the fonts in Windows\fonts directory, because they said it would change the version.

I did delete the AdobeFnt##.lst files after that, but that didn't fix the problem.

I did try the hot fix on 2 machines.
- one with Adobe CS3 and one without Adobe

The font versions were not changed in both computers tested, therefore it didn't work.

Eitherway it's all working now as posted previously

Have you tried the hot fix with Office 2003?
- Did it change the font version?

>If you read the "hot fix" instructions you will see that this update only applies to office 2007.

I have read the instructions and they say "There are no prerequisites for installing this hotfix." Yes, Microsoft Office Professional 2007, Microsoft Office Standard 2007, Microsoft Office Enterprise 2007, Microsoft Office Basic 2007, and Microsoft Office Professional Plus 2007 are listed, but that's because they contained the problem fonts. The fix affects the fonts, not the apps.

You ran the fix then restarted, but did you rebuild your Adobe font cache mechanism? That is an important step and you don't mention doing it.

If you read the "hot fix" instructions you will see that this update only applies to office 2007.

Plus i tried it anyway and it says that your system is not affected by this hot fix. meaning it doesn't do anything because it doesn't have office 2007.

I then checked the versions after a restart and they didn't change.