Skip to main content
G
garethirwin1234
Inspiring
January 28, 2026
Question

So just to confirm with 21.2

  • January 28, 2026
  • 4 replies
  • 138 views

Does nothing to fix the massive issue me and my org are having with being unable to save files because they are apparently ‘corrupt’.

Not only that only that attempting to add pages to files is causing indesign to freeze. 

Not only that my preferences have been reset with no warning before the install

 

I have a document due back to a client imminently and to be perfectly frank we are not actively looking for alternatives to this programme. 

 

Get rid of the AI crap and get back to the basics.

 

Call it feedback if you will. 

      4 replies

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      January 29, 2026

      The “corrupt file” saving problem, at least for Windows users, seems to have been caused by a Windows update, and it has been remedied with a new update issued by Microsoft on Jan 24, I believe.

      I’d love to give you a link to the discussion that tells you how to get that patch and the numbers for the updates to remove and to install(I THINK Windows 11 users can get it from Windows Update), but that discussion is currently lost in limbo due to the forum changeover this week.

      Sorry, I don’t know anything about the adding pages causing a freeze issue.

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      January 29, 2026

      OK, I’ve found a new thread with the info for the microsoft patch: 

       

        Notsowisesage
        Notsowisesage
        Participant
        January 29, 2026

        I am also having the same issue with “corrupt” files. I have lost multiple days of work due to this issue. It’s very frustrating. With the recent undo and disappearing text bugs I am completely frustrated with Adobe. 

        jfk-hel
        jfk-hel
        Participant
        January 28, 2026

        Exact same happening to me. Keep losing files! The update doesn’t work and all my files are now corrupt

        G
        garethirwin1234Author
        Inspiring
        January 28, 2026

        The specific problem with adding a page is I do that then there is a dingaling noise from windows to tell me a prompt has appeared, which is probably behind indesign that cannot be reached. We honestly don’t have time for this.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices