white screen flicker using Indesign with os mojave

Forum|Forum|4 years ago
January 22, 2022
2 replies
335 views

Hi, I'm getting white screen flicker issues using Indesign ever since I upgraded my late 2015 27" imac to mojave 10.14.6. Restarting fixes it temporarily, but it's recurring, which is far from ideal. Any ideas? Thanks!

Bug

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Derek Cross

Community Expert

Try unticking GPU Performance in InDesign preferences, then closing and reopening the application.

K

khsyd13Author

Participant

Thanks Derek, I've done that and it helps, but Indesign seems to be lagging on big files now. I'm wondering if it's a Mojave/Ind/GPU thing with my machine (late 2015), and if there's a simple workaround that keeps the speed and functionality.

Derek Cross

Community Expert

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)