Cannot create the required folder

Forum|Forum|11 years ago
April 27, 2015
23 replies
31019 views

I am on a Mac with Yosemite, and I plan to migrate from Aperture (BTW, thanks, Apple!) to something else, and one of the options is LR. So, I downloaded the trial version but when launching it presents a window with a fatal error "Cannot create required folder). I am the sole user on my system, I have administrator privileges, I have tried to create a folder in the exact place where LR can't, and I created it with no error messages.. so, what's wrong? I add a copy of my error screen

This topic has been closed for replies.

Correct answer Govardhan.V

Please follow below steps :

1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe.

Right click on Adobe folder and select GetInfo option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts.

Add all user accounts and then provide "Read & Write" permission to all user accounts. ( If not okay , just add currently logged in user name and Administrator)

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Then launch Lightroom application and check.

Let me know if you still face any issue .

Show previous replies

Ed_Vert

Participant

Ok what worked for me, and I think I read it on a previous page or another thread was just to manually create all the folders. A thanks to whoever posted it. When it says "cannot create..." you just copy the folder name from the message, go to the directory, click the gear icon and choose "new folder" - create it then re-name the untitled folder the appropriate name.

Yeah it's a little bit of a pain but it goes fast. Here it is in screenshots...and yes you have to type in your PW every time but it goes pretty quick. Once you get into light room and start working it will still do it if it finds a folder that you are missing but just be patient and all will work fine.

Like I said Adobe really needs to fix this though.

maggiet50358303

Participant

I tried everything you instructed but it still doesnt work for me.. when i launch my lightroom application it presents the window with ''cannot create required folder''