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Govardhan.V
LEGEND
Govardhan.V
LEGEND
Activity
‎Jan 20, 2023
09:15 AM
You may refer below post :
https://community.adobe.com/t5/download-install-discussions/unexpectedly-signed-out-of-adobe-application-or-membership/td-p/13244882
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‎May 04, 2022
01:12 PM
Clean install refer to compelte removal of the Adobe related apps and its associated files and folder.
Even though if we uninstall the apps , there will be some files and fodlers left . which includes files in System and User Library, Preferences folder under both System and User Library.
Example:
~\Library\Application Support\Adobe ( User Library)
\Library\Application Support\Adobe ( System Library)
~\Library\Prefernces.
\Library\Prefernces.
...etc
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‎May 04, 2022
01:07 PM
Have you signed out and Signed in to Adobe Creative Cloud app to refresh the list?
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‎May 04, 2022
01:03 PM
1 Upvote
You may try with steps mentioned in below link :
https://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
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‎Mar 19, 2022
08:21 AM
Go to System Preferenes and check whether the Mac is awaiting for Allow permission as show in below pic.
If yes , unlock the Padlock and click on Allow.
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‎Mar 16, 2022
10:29 AM
Required installer package is not avaialabe for the repair process to complete.
Have you tried reinstalling the application ?
https://helpx.adobe.com/download-install/kb/acrobat-downloads.html
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‎Mar 09, 2022
06:07 AM
You may also check for Mac OS Upgrade to highest possible level to use higher end version of Indesign.
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‎Feb 18, 2022
11:02 PM
Try running SFC scan and then try to install with compatibility mode:
https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e
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‎Feb 18, 2022
10:59 PM
2 Upvotes
Did u checked under \Library or ~\Library ?
Right click on Finder icon and select Go to Folder.
in the text box ,type below command
\library
then navigate to Application support > Adobe and check
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‎Feb 09, 2022
06:00 AM
2 Upvotes
Please refer below link :
https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html
You may also contact Adobe Customer Support using chat icon at right bottom corner
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‎Feb 09, 2022
05:55 AM
1 Upvote
https://helpx.adobe.com/contact.html
 
Click the chat icon in the lower right
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‎Feb 01, 2022
08:47 AM
1 Upvote
What is the OS version?
Are you getting this error message when you are installing Adobe Creative Cloud app or any other CC apps?
If Adobe Creative Cloud desktop app, try alternate download
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
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‎Feb 01, 2022
08:44 AM
You may refer below link :
https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-monterey.html
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‎Jan 31, 2022
10:21 AM
Are you getting any error during installation?
What is the OS version?
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‎Jan 31, 2022
10:17 AM
1 Upvote
Are you trying to Sign In to Creative Cloud apps or other Adobe products?
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‎Jan 31, 2022
05:56 AM
3 Upvotes
You may try to open link from different browser, or use below link to download file :
https://helpx.adobe.com/content/dam/help/en/creative-cloud/help/uninstall-creative-cloud-desktop-app/uninstaller_latest/creative_cloud_uninstallerwin.zip
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‎Jan 25, 2022
05:38 AM
Check whether Windows Installer and Windows Module installer sevice is running?
Try using Offline Installer using Alternate download link :
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
Also you may try Setting UAC to Never Notify and try to install.
If Still same , check whether unblock option is avaialble .
Right click on setup file and select properties.
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‎Jan 23, 2022
12:52 AM
1 Upvote
You can check with Apple Support whether you can Upgrade to Mac OS High Seirra.
Better to plan Upgrade with Apple Support advise and based on other apps installed on iMac and its compatibility for newer version Mac OS
https://support.apple.com/kb/sp765?locale=en_US
I dont think iMac 2011 can go beyond , High Seirra. Even for Mojave , its requires iMac 2012 or newer Hardware
https://support.apple.com/kb/SP777?locale=en_US
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‎Jan 20, 2022
11:19 PM
1 Upvote
Have you tried running Adobe Cleaner tool ?
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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‎Jan 20, 2022
11:17 PM
1 Upvote
Try contacting Adobe Customer Support :
https://helpx.adobe.com/contact.html
Click on Chat icon at right bottom corner
or use below link :
https://helpx.adobe.com/contact.html?rghtup=autoOpen
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‎Jan 18, 2022
08:54 AM
2 Upvotes
You can try upgrading to Monterey / BigSur .
https://support.apple.com/en-us/HT211238
https://support.apple.com/en-in/HT212551
If you have saved any customized presets/ catalog , backup before upgrade.
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‎Jan 15, 2022
06:59 AM
1 Upvote
Try renaming this AdobeUpdaterAdminPrefs.dat from below location and check.
/Library/Application Support/Adobe/AAMUpdaterinventory/1.0
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‎Jan 13, 2022
07:27 AM
Control Click on Finder icon and select "Go to Folder" option.
And type as /Library
It will open System Library then you can navigate accordingly.
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‎Jan 09, 2022
09:55 AM
You may try installing earlier releases:
https://helpx.adobe.com/lightroom-cc/system-requirements.html
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‎Jan 09, 2022
09:51 AM
Adding Support page link for reference :
https://helpx.adobe.com/download-install/kb/windows-11.html
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‎Dec 28, 2021
09:41 AM
You may also refer below link :
https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html
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‎Dec 21, 2021
05:38 AM
2 Upvotes
If possible for testing, create a new Administrator user account and login to same and observe whether if it works fine there without any isue or still same.
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‎Dec 18, 2021
05:28 AM
1 Upvote
Have you tried repairing or reinstalling Adobe Creative Cloud app and then turning off Auto update?
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#download-links
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‎Dec 14, 2021
04:16 AM
1 Upvote
Please refer below link :
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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‎Nov 23, 2021
04:00 AM
You may try resetting preferences :
https://helpx.adobe.com/in/after-effects/using/preferences.html
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