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coustoulin
coustoulin
Inspiring
February 13, 2026
Question

comment obtenir une réponse posée dnas l'ancienne communauté ?

  • February 13, 2026
  • 2 replies
  • 0 views

J’ai posé une question il y a plusieurs semaines sur le thème [Lightroom Classic Discussions] Re: problèmes récurrents de synchronisation impossible à diagnostiquer. Je n’arrive pas à la retrouver dans la nouvelle communauté, et les liens contenus dans les notifications ne débouchent sur rien. Je veux reprendre la discussion et qu’on trouve enfin une réponse à mon problème !

une personne Anshul_Saini m’avait demandé de lui envoyer par message privé un gros fichier de diagnostic. Il m’en a fait un accusé de réception, depuis plus rien. comment retrouver les messages enoyés et reçus ?

Comment peut-on avancer ? je suis las de la complexité du fonctionnement de ce forum.

    2 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    February 16, 2026

    Hi ​@coustoulin,

     

    First, I’m really sorry for getting back to you late. Regarding the forum migration, no posts are lost. The migration was done in phases, with older content moved first, and the more recent data (including the last couple of months) restored separately. Those messages and threads should reappear in the coming weeks.

     

    About your sync issue:

    • I had already logged a bug with the product team before the migration happened.

    • They were investigating it at that time.

    • I’ve now reached out again through internal channels to request a status update and to check whether they need any additional diagnostic information.

     

    As soon as I receive any update or next steps from the team, I will let you know right away.

     

    Thank you for your patience.

     

    Best,

    Anshul Saini

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    February 13, 2026

    Unfortunately, you can’t retrieve this. The forum move did (temporarily) not move the last two months of messages. They will be back in due time, but as I understand it that will take a few more weeks. In the meantime this message should call ​@Anshul_Saini to respond.

    -- Johan W. Elzenga
    coustoulin
    coustoulinAuthor
    Inspiring
    February 13, 2026

    thank you for this answer. I sent a message to ​@Anshul_Saini 

    By the way it is very strange to migrate from a plateform to another and lose the last two monthes 🤣

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