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Participating Frequently
October 10, 2020
Question

Deleted Photos Showing up as Grey Icons now

  • October 10, 2020
  • 5 replies
  • 1584 views

Hi

First time this has happened to me, I deleted a load of unwated photos from mhy lightroom and now in the All Photos section I have grey Icons appearing where the photos used to be.

 

This has never happened before and it's really anoying.

 

I deleted the previous folder to see if it would correct itself upon launching LR again, but has brought the grey icons back again, where the photos used to be.

 

Is there a way to remove these ?

 

This topic has been closed for replies.

5 replies

GoldingD
Legend
October 11, 2020

Searching on this, it appears a reoccurring problem that can be described as Ghost Images occurs for some users.

 

You should post your problem over at the Adobe Feedback site where actual Adobe Techs respond.

 

https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=PROBLEM&page=1

 

note: in the sign in for that site, use your Photoshop Family account.

 

When you post your problem, include your screenshots, and include your System Info (as in my earlier reply).

 

 

GoldingD
Legend
October 11, 2020

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

 

 

 

 

GoldingD
Legend
October 10, 2020

Did your deletion of photos occur within LrC, or did you use your OS file manager to delete them?

 

Same question for folder.

 

ChoccyAuthor
Participating Frequently
October 10, 2020

Yes

 

All my deletetions are done the same x and then ctrl backspace 

 

In the "all photos" mode, this is how it looks with the greyd icons.... previously they appeared in the folder like that but i then re imported them as duplicates and it cleared that but now, all photos are showing these grey icons for any picture i now delete and it's frustrating.

GoldingD
Legend
October 10, 2020

As Just Shoot Me stated, delete the library previews, see what happens.

 

see: https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

 

Just Shoot Me
Legend
October 10, 2020

Have you shut LrC down, Restarted your computer and then checked the status of those deleted images?

 

Did you Delete them IN LrC or using the File manager for the OS you are using?

ChoccyAuthor
Participating Frequently
October 10, 2020

I deleted them as usual via LR but in the all photos section i'm left with hundreds of grey icons which never used to happen.

 

I've deleted previews amd let LR re populate but they're still there - i've done all I can think of to try and clear them away

Just Shoot Me
Legend
October 10, 2020

Please post a a screen shot of the Full LrC window in the Library module of what you are seeing on your screen.