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Participating Frequently
July 29, 2008
Question

Lightroom 2.0 will not export to Photoshop CS3

  • July 29, 2008
  • 368 replies
  • 28153 views
OK,

So I downloaded and installed lightroom 2.0 this morning and things are not working well.

System: Macpro 2.8, 8 gb ram, os x 10.5.4, nikon d300 raw files

The problem...

It started with Lightroom not exporting any images to photoshop. Doesn't matter if I try to send 1 or 20, I get a spinning beach ball, then nothing. if photoshop is closed it will open it, but nothing gets loaded into it. Plain export, merge to panoramic, edit as smart object, nothing does anything.

Tried in both 32 and 64 bit modes, tried re-installing Lightroom 2.0 from scratch. still nothing. I sent a sample raw file into adobe and am waiting to hear back, but figured I'd see what everyone else thinks as well.
    This topic has been closed for replies.

    368 replies

    Participating Frequently
    August 4, 2008
    Kevin, I am one of those soles who cannot edit in CS3. I did check the CS3 upgrade on my system and the upgrade was successful, at least by your criteria.

    After checking the CS3 upgrade issue, I followed your advice and created a brand new catalog, imported some pictures form a memory card, and....bingo....it works.

    Hope this helps in your debug process.
    Participating Frequently
    August 4, 2008
    Kevin,

    My experience matches Matt's, i.e., the file opens in PS, but it does not get added to LR. There is no ghost volume. The edited file is created in the correct directory on the correct volume, it is just not added to the LR catalog. So I think we have three problems.

    I've tried creating a brand new catalog. It does not solve the problem.

    I'm running OS X 10.5.4.
    Participant
    August 4, 2008
    Hi Kevin,

    2nd problem:
    Tested with a fresh catalog and same problem with the shadow drive.

    Edited:
    The file are written to the correct drive/folder, but not showing up in LR and LR shows the shadow drive icon pointing to the C-drive and not the correct D-drive.

    br,
    Bo
    Participating Frequently
    August 4, 2008
    JJ, would you be willing to share with me a problem catalog along with one image that's showing the issue? If so, zip them up and email to me at kevint (at) adobe.com.

    Thanks!

    -kevin
    _jj_pod_Author
    Participating Frequently
    August 4, 2008
    kevin:

    I am experiencing the 1st problem.

    I downloaded a shoot from over the weekend this morning, imported it, and so far, everything is working as it should...

    I had also re-installed the patch on my system, and downloaded and replaced the Camera Raw plugin again. The combination of all these things appear to have it working correctly for me in this new catalog (each wedding gets it own catalog).

    The weddings (& catalogs) I was working on last week are still unable to use any of the new Photoshop features of Lightroom 2.0.

    Hopefully it is just an issue with this small batch of images (2 weddings), and from this point on things work as they should. Will update later in the week after a few more shoots.
    Participant
    August 4, 2008
    Kevin,

    I am experiencing the second problem, sort of. I can export to PS, but the file does not make its way back to Lightroom at all. I do not get the "ghost volume".

    I am on a Mac (10.5.4) and the problem is not solved with a fresh catalog.

    Thanks!
    Participating Frequently
    August 4, 2008
    The second problem:

    It sounds like this one is happening on both Mac and Windows. I don't have much info on this one yet, but some of the QE are looking at it now. But I would like to know if the problem appears to fix itself with a fresh catalog.

    -kevin
    Participating Frequently
    August 4, 2008
    The first problem:

    I ran through some diagnostics with a few people, and it appears that for them, the Photoshop 10.0.1 update did not get correctly applied. You can tell if this is the case if you go to Help->System Info. Make sure on the first line, it shows "Adobe Photoshop 10.0.1". Scroll down through the plug-ins until you see "Scripting Support". It should list the version as "10.0.1" as well - if it says "10.0", then the update did not properly apply. (this info is for Windows - on the Mac, it appears the Scripting Support version is listed as 0.8.0, and I'm really not sure why). If this is the problem for you, download the update at http://www.adobe.com/support/downloads/detail.jsp?ftpID=3775 and try re-applying it.

    It sounds like for some people, this might not be the root of the problem - it could be that the XMP data for their file is corrupt, or that something is wrong with the catalog. To test for this, please create a new catalog and import a brand new image fresh off the camera and see if the problem still happens. Post your results!

    -kevin
    Participating Frequently
    August 4, 2008
    From what I can gather, the problems in this thread boil down to two separate issues. First, some people are not able to use Edit-in-Photoshop at all - Photoshop launches, but does not open the file, and Lightroom will report that Photoshop failed to launch. And, of course, the other Edit-in-Photoshop options do not work either.

    The second problem is where the edited file gets imported into Lightroom - this problem is encountered only by people who do not have the first problem (obviously). A second volume shows up in the Folders panel which contains the edited photo.

    I'm going to break out my thoughts on these two problems in two separate messages...

    -kevin
    Participating Frequently
    August 4, 2008
    Damon, what you describe is actually the correct behavior. With Photoshop 10.0.1 installed, for raw file formats, Lightroom will tell PS to open the original file directly. This way, the intermediate dialog is not necessary.

    Unfortunately, *sigh*, this isn't working correctly for everyone, which is the reason for such a long thread. I'm still working my way through and sorting out the issues. Ah, Mondays!

    -kevin