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Y
ynysfach
Participant
March 12, 2020
Question

lightroom classic print window greyed out

  • March 12, 2020
  • 1 reply
  • 1253 views

Everything ok until I try to print - the entire print window is greyed out.

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    March 13, 2020

    Hi there,

     

    Sorry that the Print dialog in Lightroom Classic is grayed out. 

     

    We'd need some more relevant info to help you better. 

     

    Which version of Lightroom Classic and the operating system are you working with? In Lightroom, you can check that by going to Help > System Info.

     

    Also, update your printer drivers from the manufacturer's website. 

     

    Thanks,

    Akash

    Y
    ynysfachAuthor
    Participant
    March 20, 2020

    Hi  Akash

     

    Thanks for getting back to me.  I have the latest lightroom classic.

    The problem happened, I thing when I downloaded the latest update.

     

    Everything seems to work apart from the printer window where everything is greyed out.

     

    I deleted and reinstalled lightroom but no change.

     

    I tried exporting some of my photos as a catalogue, in the new catalogue the print section seems to be ok.

    I am guessing that I have a corrupted catalogue.  I am left witha major problem my cataloge (The original is huge)  and I dont have the disk capacity to sopy the entire catalog to a new catalog, so I am still looking to fix my original catalogue.

    Thanks agin for helping

     

    best 

     

    Mike Alexander

     

     

     

    Lauca
    Lauca
    Participating Frequently
    March 20, 2020

    Before a corrupted catalog, I would first suspect a corrupted LR Preferences file. Try to reset the LR Preferences by holding down Alt and Shift (Windows) / Opt and Shift (Mac) while opening Lightroom.

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