Lightroom encountered user permission Error message = %@

Forum|Forum|1 year ago
May 13, 2024
1 reply
3600 views

I have a macbookAir M3 Sonoma 14.4.1. I have tried everything including the "Adobe Cleaner tool". I have given accessibility to the software In the "safety and security", added permissions to me in the finder to "read and write" and included all the files in the little "...". Nothing works. Any Idea?

macOS

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JohanElzenga

Community Expert

When do you encounter this error? On import? Export? Sync? Can you show a screenshot of what you do when you get the error? Giving Lightroom 'Full Disk Access' is required to make it run properly, but that does not mean Lightroom can now override every permission it does not have. It can still to not write to certain folders, like system folders or folders from other users, just to name two examples. It can also not follow aliasses, so if you try to write to a folder that is actually an alias of that folder, then you'll also get this error.

-- Johan W. Elzenga

jlwolffAuthor

Participating Frequently

It just quit before opening. I just try to open it from creative cloud app, or finder.

jlwolffAuthor

Participating Frequently

It's normal that your catalog is stored in a folder called 'Lightroom'. That is a relic from the past. Adobe never changed this, so Lightroom Classic still uses a folder called 'Lightroom' as default for its catalog. Not having a 'Lightroom's folder inside the username/Library/Application Support/Adobe folder is not normal however. It points to an incomplete installation, and is clearly the problem here.

By the way, if you include screenshots, then do not attach them but embed them in the message. That makes it a lot easier for others to see them. Use this button to do so.

I understand, but LR classic installation goes independently until "open" is written. I click that, and I obtain my very first screenshot

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