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J
JABetzler
Participant
June 1, 2015
해결됨

lightroom import from iphone 6 no longer

  • June 1, 2015
  • 24 답변들
  • 41259 조회

I have the latest version of Lightroom CC and when I got my iPhone 6 in March the importing of photos and videos has been seamless. I do all the imports manually and other than waiting for my computer to recognize my phone it worked well until May 18, 2015.

- - -

I have Windows 7 64-bit

I do not have any major changes to my set-up since the import for the phone was working. Importing from a card reader and memory card from a camera still works just fine. I have worked to get my photos from my phone using some workarounds into LR; but this is not acceptable for the long run.

my iPhone is running iOS 8.3 and I have rebooted it several times since these issues

- - -

Procedure that I used in the past:

I plug my phone into the USB cable attached to my computer, approve the 'trust' box that pops up on my iPhone 6. Then wait for the phone folder icon to appear in the explorer window.

Then I select the import button and select the phone to import from - after awhile I get a window that indicates that photoshop lightroom has stopped responding.

Any reference to a current thread that addresses this problem would be appreciated -

Thanks,

Joseph

    이 주제는 답변이 닫혔습니다.
    최고의 답변: MikeDiakuw

    LR was telling me that there were no photos to import from my iPhone SE (when it had previously worked without a hitch).

    1. Opened Photos on my MacBook Air and tried to import.
    2. A dialogue told me that my computer had not been granted access to my iPhone. Must have been on iOS 10 upgrade?!?
    3. Unlocking my phone (while plugged in to USB), photos began to appear in the import screen for Photos.
    4. Closed Photos and tried importing into LR again and it worked.

    24 답변

    이전 답글 보기
    F
    freddaman
    Participant
    November 14, 2015

    I'm having the same issue: after I upgraded to Lightroom 6, my iMac (iOS 10.11) doesn't list my pictures from my iPhone 6 nor my wife's iPhone 5C.

    Tried some workarounds like manually deleting some settings, a solution mentioned on a thread here. It worked, but the problem came back when I started Lightroom again.

    Please fix this Adobe!

      K
      kkawagoe
      Participant
      August 9, 2015

      I had fixed a similar problem with my iPhone 6+.  I have windows 7 64-bit. 

      1. Open "Devices and Printers" (if I click the start button it is a menu item on the far right.)

      2. Locate "Apple iPhone" and right click on the icon

      3. Select troubleshoot

      (At this point, my computer let me know that there was a problem with the device driver. (duh))

      4. Apply the fix.

      After that, I was able to find my iphone in the import dialog window for Lightroom.

      Hope that helps!

        C
        Cybershield
        Participant
        May 22, 2016

        Very helpful! Been working in IT for so many years at all levels from ISPs, Help Desk, Sys Admin and now InfoSec, and I tell you this was annoying me. You helped greatly. I have way too many open apps running and unsaved work with virtual computers all running the background, didn't want to reboot. Unplugging and restarting the app didn't help. In Device and Printers I found a prob with the driver. Attempting to run "Troubleshoot" didn't fix it but you pointed me to the right location. There are two devices, "Apple Mobile Device USB Driver" and "Apple iPhone". One had the yellow exclamation and I thought I could click the "Troubleshoot" and it would fix it.

        What fixed it was simply deleting the problem driver, then reconnect my iPhone. Because drivers are built into Windows, it simply reinstalled the device and now I can sync my iPhone photos again.

        Thank you.

        #
        #PT3pix
        Participant
        June 21, 2016

        This seemed to fix it for me. In Win 10 I went to 'Settings' and then clicked on 'Apple Mobile Device USB Driver' and chose to remove device. then I unplugged my iPhone and re-plugged it. Then it reinstalled the driver and everything seems normal... for now anyway

        T
        tawnabrown
        Participating Frequently
        June 29, 2015

        I have a similar problem! I have an iPhone 5S, using LR 5.7, and have been regularly importing photos from my phone during my round-the-world journey.... last one was about about 6 days ago and everything was fine. Now I go to plug in the phone, and the phone doesn't even register on the sources panel....  it must be a glitch with apple? or LR? No idea.... but I must get the pictures off the phone, and I can't even do that with iPhoto as a back up plan!

        PLEASE SOMEONE HELP US!

          W
          WeeChancer
          Participating Frequently
          June 10, 2015

          I also have the same issue.  I have recently moved from Aperture to Lightroom 6 (with the sad end of life of Aperture) and have been struggling with the concept of folders and collections (can you manually sort collections in a set?) I was able to import photos from my iPhone 6 until the 8.3 upgrade - now photos taken after the upgrade are not displayed and I have to go through a complex process using image capture to take them from the iPhone to a local folder on my Mac and then import into a folder in lightroom and then add to a collection......

            K
            koitsenko
            Participating Frequently
            June 29, 2015

            I'm seeing the same issues. Everything just worked with Lightroom 5. Anyone seeing a work around or a fix?

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