LrC 9.3, Export: LR and User Presets are greyed out.

Two Lightroom export Presets are greyed out, and I'm unable to select or deselect either of them. The Shutterstock export User Present is greyed out, and I canot select or deselect it. (See screenshot.)
If I select Facebook, for example, it will let me export, but I have only the Batch Export option, (see screen shot), which seems like LrC thinks "Burn Full-Sized JPEGs," "For Email," and Shutterstock Export" should always be selected. If I select Batch Export (my only choice), only one file is exported--not four.
Thanks in advance! 🙂

