I’ve paid for Lightroom CC subscription (and have receipt) but premium functionality is still not available. Have tried restoring purchases, logging out/in etc.

I am also having this issue.  It says I have been subscribed and I have the receipt for my subscription payment but I can't access premium tools. I tried logging on and off but it still won't work.

Hi. I’m having the same issue. I’ve tried logging out, uninstalling and reinstalling, and even restarting my phone. Still can’t access premium features.

I am also having this problem.

Having this exact same issue right now as a recent purchase. Please fix.

I having the same issue here please help

This has not been “answered” at all. So many topics, no real answers.

Why hasn’t this issue been fixed yet?

Same story here. Pretty shocking the hoops I had to jump through just to ask this question about an already expensive service that doesnt even work.

Same problem...

Same problem here. Money had been collected from my iTunes but the Lr mobile cannot register the subscription renewal and I cannot use the premium functions at all. I had tried logging out and in, restoring purchase, uninstalling and reinstalling the app, but none worked. If needed I can even provide the invoice from apple.

Please help.

I just upgraded tonight and apple confirmed my subscription but premium functionality still isn't working for me.

I’m having the same issue paid for the premium Lightroom cc mobile but don’t have access to the features also tried signing in and out also deleting downloading app PLEASE HELP