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christ57852808
Participating Frequently
April 8, 2025
Answered

Lightroom jumps top the last photo imported when pressing the cursor key in detail view

  • April 8, 2025
  • 4 replies
  • 3063 views

After importing a number of photos, I enter the detail view and try to use the cursor keys to move backwards and forewards through the recently improted images in order to "cull" the ones I don't want.  Increasingly there is a pause of a second or two before the last (or sometimes the second to last) image is selected, I then have to either click back through every photo of the recent import or come out to grid view and then select the next image I want to view.  It's very frustrating and makes what should be a quick scan through images selecting the rejects, into a very tedious unpleasant experiance.  I don't think it's an issue with my laptop, it's running an i7 with 32gb of RAM.

    Correct answer Rikk Flohr_Photography

    @Rikk Flohr: Photography 

    How the hell are we supposed to discover more relevant data to provide when you fail to answer (or just simply ignore???) the vast majority of the questions I pose about the various seemingly related performance issues I'm facing and whether or not certain variables affect what you see?


    I recommend you contact support directly and work through your issue with them. 

    Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

     

    4 replies

    G
    Generous_view0D45
    Known Participant
    July 29, 2025

    I think at this point I'll just take Adobe staff's inability/refusal to answer basic questions (about whether the compressed high-resolution photos from my camera are a relevant factor to the numerous performance issues I'm seeing) as confirmation that Lightroom is too poorly coded to properly handle these files.

    G
    Generous_view0D45
    Known Participant
    July 20, 2025

    Still awaiting an answer to my question that continues to go ignored here.

    G
    Generous_view0D45
    Known Participant
    July 3, 2025

    @Claire H. @Sameer K @Rikk Flohr: Photography 

     

    What is going on with this??

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    July 3, 2025

    Neither @Sameer K nor I are able to reproduce with the information provided. 

    Rikk Flohr: Adobe Photography Org
    G
    Generous_view0D45
    Known Participant
    July 3, 2025

    And I tried to work out why that is the case above, with no response or acknowledgement.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    April 8, 2025

    Hey, @christ57852808. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

     

    I've tried to recreate this and couldn't get it to behave as reported. Also, please test and confirm if the issue appears with a specific album in specific sorting orders. Please share a video & screenshots of the workflow and the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

     

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    C
    christ57852808Author
    Participating Frequently
    April 15, 2025

    Hi Sameer,  Thanks for the reply, I was unable to re-create the issue last time I imported a batch of images.  I think it may be connected to the number of images improted and the time it takes to sync to the cloud.  The next time I take a larger number of photos (<100) and import them, I'll video the process to see if it repeats the issue.

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