Skip to main content
Participant
August 26, 2022
Question

I want to give feedback

  • August 26, 2022
  • 3 replies
  • 308 views
I want to give feedback about your product. What e-mail address can I write to?
 
    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 27, 2022

    [Moderator moved from The Lounge to Mixamo.]

    ======

    See this announcement from 2021.

    https://community.adobe.com/t5/mixamo-discussions/your-feedback-and-input-needed-on-mixamo/td-p/12465365

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    August 27, 2022

    Yes, I have seen this article. however, I found out that your forum no longer receives feedback on mixamo and mixamo will not be developed. This upset me. Please tell your admins that the lack of mixamo development is upsetting the Game Developers.

    Nancy OShea
    Community Expert
    Community Expert
    August 27, 2022

    I understand your dissappointment but this user-to-user community has no influence over what Adobe does.  The fate of a product is determined by corporate-level decision makers.

     

    Ending a product is never an easy choice. They probably have good reasons for it.  Perhaps the technology is not extensible enough for further development. Or they decided not to compete with 3D tools like Adobe Substance 3D.  In any case, this isn't the first time Adobe have ended a product and it certainly won't be the last time.

    https://helpx.adobe.com/support/programs/eol-matrix.html

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    August 26, 2022
    quote
    I want to give feedback about your product.

    By @ErenJeager

    ===========

    Posting feedback, varies.  Adobe makes 51 products & services.  Which one(s) do you use?

     

    I ask because Adobe User Voice is the online feedback forum for some products.

     

    Portfolio & Behance support/feedback can be reached below.

    - Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
    - Contact Behance Support - https://help.behance.net/hc/requests/new?ticket_form_id=4164

     

    Other product forums like Photoshop & Lightroom have dedicated forum sub-spaces for posting bugs and feature requests.  So it really depends on which product(s) you use.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    August 27, 2022

    I want to give feedback about mixamo. But I guess you don't want to develop mixamo?

    John T Smith
    Community Expert
    Community Expert
    August 27, 2022

    This is a public forum, not Adobe support

    Sorry, no forum here... You need to go here for Mixamo help https://www.mixamo.com/#/

    John T Smith
    Community Expert
    Community Expert
    August 26, 2022

    Adobe does not use email

    Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

    Participant
    August 26, 2022

    Should I send a letter to your address?