Eye dropper error: Could not use the eye dropper tool because of a program error

Forum|Forum|2 years ago
December 22, 2023
102 replies
35763 views

Hi.

Does anyone know how to fix this error? I can't pick colors from with the eye dropper. I have the most recent versión of Photoshop Beta: 25.4.0

I tried reseting preferences, erase them, hidding layers, etc.

Here is a capture of the problem:

macOS

Correct answer Ged_Traynor

@matiasn49219846 it's a known bug in Photoshop

https://community.adobe.com/t5/photoshop-beta-bugs/eye-dropper-error-could-not-use-the-eye-dropper-t...

Show previous replies

J

Jster Graphics23

Participant

I have the same problem as well.

karenr19065266

Participant

Same eye dropper issue on Mac with 25.4 - downgraded to 25.3.1 and it's fine again. Let's hope Adobe take note of this thread and fix it on the next release!

M

martin_kdk12

Participating Frequently

Pull your finger out Adobe. Crazy this hasn't been fixed.

M

Michael.Consulting

Participant

Did the morons at Adobe fix this SUPER obvious basic bug yet? Been months and these clowns can't get simple rollouts correct?

Probably best Framer didn't get acquired by Adobe. They would just just ruined it like they're doing with their existing suite of fail tools.

Soolo

Participant

I'm having the same issue.

L

luchababe

Known Participant

Adding my complaint here to this. I'm having this problem that started today. Restarting eveything didn't fix it. I only get the error when I'm trying to change the colours in a gradient (via the Effects or the gradient stroke using a shape).