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Eye dropper error: Could not use the eye dropper tool because of a program error

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Hi.

Does anyone know how to fix this error? I can't pick colors from with the eye dropper. I have the most recent versión of Photoshop Beta: 25.4.0

I tried reseting preferences, erase them, hidding layers, etc.

Here is a capture of the problem:

macOS

Ged_TraynorCorrect answer

Community Expert

@matiasn49219846 it's a known bug in Photoshop

https://community.adobe.com/t5/photoshop-beta-bugs/eye-dropper-error-could-not-use-the-eye-dropper-t...

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Oliver Bennett

Participant

This happened to me running the latest PS 25.4 (OS 13.6.3), so I reinstalled the previous version 25.3.1 (OS 13.6.3) and it is working again.

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M

milan.gudaba

Participating Frequently

Photoshop 25.4

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Okan5CA7

Inspiring

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Magpie Marketing UK

Participating Frequently

Have reinstalled 2023 version 25.1 to make the eye dropper work.
Come on Adobe stop breaking things we all need when updating
the software. If it's not broken and all that...

Please can you also fix the snap to point in Illustrator and Photoshop,
these are vital for precision graphic and web design projects and
what we all pay you annual subscriptions for.

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Stas3d2

Participant

windows 11. Same problem. Up.

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truongh11289640

Participating Frequently

up, what wrong with adobe?

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F

Fickup

Participant

Yes me too, its realy frustating,, why this happen?!!

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EthosWhippet

Known Participant

Yes, ALL the current versions-Beta, released, and Intel versions. Eye
dropper tool problem, liquify problem, and now I can't load any textures
without jacking up my ram use to 36 gb.

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