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Inspiring
December 13, 2023
Question

Blank images when files opened in PS using latest Mac OS

  • December 13, 2023
  • 1 reply
  • 1129 views

Title says it all.  Image-file blank when opened in PS.  

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
December 14, 2023

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible so one can see if Layers and Channels represent content despite the Canvas appearing empty? 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Inspiring
December 14, 2023

NB, colourmanagement
Community Expert
Community Expert
December 14, 2023

@BIRON Photos EVERY image you try?

Perhaps test with this one please go here and download the Adobe RGB testimage: https://www.colourmanagement.net/index.php/downloads_listing/

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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