Generative fill

Forum|Forum|1 year ago
July 30, 2024
34 replies
33899 views

I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now"

macOS

Correct answer Kevin Stohlmeyer

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

Kevin Stohlmeyer

Correct answer

Community Expert

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

carstenb31599197

Participating Frequently

Yes, the same issue occurs in Germany, Hamburg - for both version 26.3.0 and Beta. It’s not amusing when work gets interrupted for such an extended period.

raulg33668490

Inspiring

same problem in spain. generative fill does not generate anything in photoshop or beta.

A

Adéla269110245st5

Participant

Same here (Czechia)
It's working on version 25.5 for me, and Kevin Stohlmeyer has some useful comments in this thread (older pages)
"Uninstalling/resintalling will not make a difference - Firefly AI is dependent on server connections, cloud, etc. all online issues nothing to do with anyone's local setup."

H

Hammersley

Participant

I am also suffering with this error, running 26.3.0 and it's consistent on every generative fill/expand attempt. Tried with/without VPN, disabled Firewall, tried even Photoshop Cloud and so far nothing is making a difference. All started since recent update, laptop seems to be above required levels to run Photoshop well.

3

36529137001cuoq

Participant

Same here too 😞

llemoigne@hotmail.com

Participant

Same problem in Switzerland since this morning, with V26 and Beta. I've just downgraded to 25.12.1 and it works well. Very frustrating when when you're on a work rush and the clock is ticking...