Generative fill

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I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now"

macOS

Community Expert

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

Kevin Stohlmeyer

Correct answer

Community Expert

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

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carstenb31599197

Participating Frequently

Yes, the same issue occurs in Germany, Hamburg - for both version 26.3.0 and Beta. It’s not amusing when work gets interrupted for such an extended period.

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raulg33668490

Inspiring

same problem in spain. generative fill does not generate anything in photoshop or beta.

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A

Adéla269110245st5

Participant

Same here (Czechia)
It's working on version 25.5 for me, and Kevin Stohlmeyer has some useful comments in this thread (older pages)
"Uninstalling/resintalling will not make a difference - Firefly AI is dependent on server connections, cloud, etc. all online issues nothing to do with anyone's local setup."

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H

Hammersley

Participant

I am also suffering with this error, running 26.3.0 and it's consistent on every generative fill/expand attempt. Tried with/without VPN, disabled Firewall, tried even Photoshop Cloud and so far nothing is making a difference. All started since recent update, laptop seems to be above required levels to run Photoshop well.

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3

36529137001cuoq

Participant

Same here too 😞

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llemoigne@hotmail.com

Participant

Same problem in Switzerland since this morning, with V26 and Beta. I've just downgraded to 25.12.1 and it works well. Very frustrating when when you're on a work rush and the clock is ticking...

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