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ps01
Participant
Jul 30, 2024 5:50 AM UTC
Answered

Generative fill

I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now" 

 

    Kevin Stohlmeyer
    Kevin StohlmeyerCorrect answer
    Community Expert
    Feb 4, 2025 2:10 PM UTC

    2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

     

    for current updates regarding server issues.

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    81 replies

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    penpichar_3756
    Participant
    Feb 4, 2025 12:15 PM UTC

    Hi I'm from Thailand

    New version have bug.

    but you can try downloading the old version 25.0.

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    D'kaizersoze
    D'kaizersoze
    Participant
    Feb 4, 2025 12:44 PM UTC

    where can you get 25.0?

     

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    yann_9888
    Known Participant
    Feb 4, 2025 1:25 PM UTC

    creative cloud

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    penpichar_3756
    Participant
    Feb 4, 2025 12:14 PM UTC

    New version have bug.

    but you can try downloading the old version 25.0.

    Translate
      Edefaria
      Participating Frequently
      Feb 4, 2025 12:25 PM UTC

      Yes, I tested version 2024, which thanks to Yemanjá I kept installed, and it worked perfectly.

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      defaulte27ppgswe6it
      Participating Frequently
      Feb 4, 2025 11:47 AM UTC

      Got the same issue this morning. Was working perfectly fine last night (UK)

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        Edefaria
        Participating Frequently
        Feb 4, 2025 11:55 AM UTC

        Same here. I'm in Brazil.

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        D'kaizersoze
        D'kaizersoze
        Participant
        Feb 4, 2025 11:46 AM UTC

        It seems they're having server problems.  I got the same issue with Genfill

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        marina_2917
        Participant
        Feb 4, 2025 11:40 AM UTC

        Same problem here, since this morning

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        Mike24983257zvjm
        Participant
        Feb 4, 2025 11:31 AM UTC

        same problem here (Germany)

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          JVCREANTO
          JVCREANTO
          Participant
          Feb 4, 2025 10:55 AM UTC

          Same here!

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          JVAZ2025
          Participant
          Dec 30, 2024 5:40 AM UTC

          sorry if I missed it ,but is there an update on this issue? I'm still encountering the same problem. 

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          migrant_2300
          Participant
          Feb 4, 2025 11:12 AM UTC

          started to have this issue today. very frustrating 

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            Geek32255042w4mr
            Participant
            Feb 4, 2025 11:21 AM UTC

            Photoshop V25 is working fine... 😕😕 at least while the error is being fixed

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            Wrivium
            Participating Frequently
            Dec 3, 2024 10:53 PM UTC

            I'm having the same problem. Besides this forum, is there any social media platform we can check to know when they fix this? Their page on X/Twitter is practically abandoned...

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              Kevin Stohlmeyer
              Community Expert
              Kevin StohlmeyerCommunity Expert
              Community Expert
              Dec 3, 2024 10:52 PM UTC

              UPDATE: Please try now and report back if you still are experiencing issues. The server connections appear to be restored and I am able to generate in PS again.

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              Kim24568488alzc
              Participant
              Dec 3, 2024 10:55 PM UTC

              Still a no for me. 😞 

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