Participant

Answered

Generative fill

Forum|Forum|1 year ago
July 30, 2024
34 replies
33899 views

I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now"

macOS

Correct answer Kevin Stohlmeyer

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

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Participant

Hi I'm from Thailand

New version have bug.

but you can try downloading the old version 25.0.

Participant

where can you get 25.0?

Known Participant

creative cloud

Participant

New version have bug.

but you can try downloading the old version 25.0.

Participating Frequently

Yes, I tested version 2024, which thanks to Yemanjá I kept installed, and it worked perfectly.

defaulte27ppgswe6it

Participating Frequently

Got the same issue this morning. Was working perfectly fine last night (UK)

Participating Frequently

Same here. I'm in Brazil.

Participant

It seems they're having server problems. I got the same issue with Genfill

Participant

Same problem here, since this morning

Mike24983257zvjm

Participant

same problem here (Germany)

Participant

Same here!

Participant

sorry if I missed it ,but is there an update on this issue? I'm still encountering the same problem.

Participant

started to have this issue today. very frustrating

Geek32255042w4mr

Participant

Photoshop V25 is working fine... 😕😕 at least while the error is being fixed

Participating Frequently

I'm having the same problem. Besides this forum, is there any social media platform we can check to know when they fix this? Their page on X/Twitter is practically abandoned...

Kevin Stohlmeyer

Community Expert

Community Expert

UPDATE: Please try now and report back if you still are experiencing issues. The server connections appear to be restored and I am able to generate in PS again.

Kim24568488alzc

Participant

Still a no for me. 😞

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