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M: Catalina - Save as/Save as copy not changing file name or extension

Forum|Forum|6 years ago
October 9, 2019
43 replies
32382 views

This happened today, yesterday it was working fine. I have all the latest CC updates.

With my Photoshop file open, I go to FILE, SAVE AS, tick AS A COPY, choose format .jpg

Filename remains .psd therefore it has to be changed manually.

Yesterday I updated to Catalina. Could there be a correlation?

Does anyone have a fix please? T.I.A. 🙂

This topic has been closed for replies.

Correct answer davescm

Hi
It's a known issue. See here:
https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

Dave

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S

Steve McConnell

Inspiring

Mac Pro (Late 2013)
Processor: 2.7 GHz 12-Core Intel Xeon E5
Memory: 64 GB 1066 MHz DDR3
Graphics: AMD FirePro D500 3 GB
Mac OS 10.15 Catalina.

Can anyone out there assist me with an aggravating change in Photoshop, either arising from the last Photoshop update or upgrading to Mac OS 10.15 Catalina. For some annoying reason (in a workflow I have been running for many years), Photoshop has stopped saving files out to other formats?

My RAW editing starts in Lightroom Classic CC. Once I have taken the file to where I want it, additional edits are done in Photoshop CC. In Lightroom preferences, I have the external editing set to TIFF.

Once the file is exported into Photoshop as a TIFF file (Command E), I cannot save it out as a JPEG, or any other format for that matter. Any attempt to 'Save As' brings up the save as box. If, for example, I change the format menu box to JPEG, the file extension in the file name doesn't automatically change. If in this example, I continue with saving, the JPEG options box appears; I save the quality and baseline standard—click OK, and the file saves out as a TIFF file? In order to save a JPEG file, I now have to change the file extension in the file name manually?

This aggravation happens in any Lightroom export to Photoshop—PSD or TIFF. I have tried bypassing Lightroom and opening a DNG file in Photoshop CC Camera RAW. The same problem—can not save the file as a JPEG.

Any thoughts?

K

kathleenr8005452

Participant

Doing the same thing for me. This has to be a glitch. Adobe, please fix this!

samanthah34005061

Participant

There has been glitches since I updated my Mac to Catalina. When I save a file it doesnt change the last three letters (.jpeg, .png, .pdfwithout me manually changing it. Even though the next screen indcates the file I saved with the prompts that are shown. But on my computer no change was made from the orignial .psd.

Also when I open my files through Open they dont down load like they used to I have to open a file several times before they actually open on photoshop.

Conrad_C

Community Expert

The file naming problem sounds like the first Known Compatibility Issue in this Adobe article about Photoshop and Catalina:

Photoshop and macOS Catalina (10.15)

That means they know about it and are working on it.

D

dcphotohb

Participant

does anyone have a problem with Photoshop changing from .psd to .jpeg since the upgrade? well I am.

T

Test Screen Name

Legend

Which upgrade please?

J

joshn51077915

Participant

When saving files and changing the file format (file extension), the file extension in the file name is not automatically changed to reflect the file type selected in the Format dropdown. For example, when saving a .psd file to a .jpg, one would normally select JPEG from the Format dropdown, and the file extension in the file name would automatically change from .psd to .jpg, but it's remaining as .psd. If not paying attention, it's very easy to save, and subsequently overwrite, a .psd file as a jpg that remains labeled as a .psd. When trying to reopen that .psd file, Photoshop renders an error: "Could not complete your request because it is not a valid Photoshop document." The reason for this is because it's labeled as a .psd but is really a .jpg file. The same action takes place for any file format selected. The problem is Photoshop overwrites the original file using the new format but keeps the original file name and extension. This mismatch is what creates the error. Please see the video attached for the demonstration.

Current OS: Catalina 10.15

Current Photoshop: 20.0.6

Photoshop_Saving_Problem1.zip

Chuck Uebele

Community Expert

This is an issue with Catalina.

P

PhantomLimb_Arber

Known Participant

When saving out from Photoshop previously, changing the file type (say, from Photoshop to JPEG) in the save dialog box, would change the corresponding file extension (in this case from .psd to .jpg). However, in Catalina, the file extension stays the same, regardless of the file type selected, so that changing a Photoshop file to JPEG keeps the .psd extension.

This change of behaviour, which is presumably a bug, is resulting in files which should be a JPEG, but now have the wrong file extension, requiring subsequent manual changing, and a state of confusion, as I no longer know if a file is REALLY a photoshop file or a JPEG with the incorrect extension.

This is MASSIVELY annoying. Is this likely to be fixed soon?

P

PhantomLimb_Arber

Known Participant

An additional, and equally annoying, save dialog box issue in Catalina, is that previously the file name MINUS the extension would be selected ready to change to a new name. Currently, the file name PLUS the extension is selected, meaning if I reflexively start typing a new Save As name, it wipes out the extension. In conjunction with the issue above, and with hundreds of files I need to save out from a photoshop this is rapidly becoming aggravating!

T

Test Screen Name

Legend

Known issue in Catalina. One of several. If you don't want to share the pain of the other early adopters, consider rolling back.

N

nataliaa83354853

Participant

Hi, please, I need help. When I try to save a file, I don't change the extension I indicate ... and it always saves me in png. And when I try to open that file (png) it tells me that it is not valid for photoshop. I tried to change the file management section in preferences ... but it does absolutely nothing ... I don't know what the problem is ... if someone gave me a clue where the problem might be. root of updating the photoshop CC2019

Chuck Uebele

Community Expert

It sounds like you update to Mac Catalina. There are a lot of problems with it. See this link:

https://community.adobe.com/t5/Photoshop/A-letter-to-our-Photoshop-Community/td-p/10662297

N

nataliaa83354853

Participant

si ya estoy viendo!!! espero que nos den una solución!Muchas gracias!

M

Mat_BerlinTokyo

Participant

My problem with the latest version of PHOTOSHOP: If I try to save a tif file as a jpg file (or any other file format), the file name above doesn't change automatically as it did it all the times before. I must type in the right file format by hand. Any idea where the problem is?