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December 9, 2025
Question

Need activation reset for Photoshop CS6 – old computer no longer available

  • December 9, 2025
  • 2 replies
  • 123 views

Hello,
I need an activation reset for my Photoshop CS6 serial number. My old computer no longer exists, so I cannot deactivate the software on that device.

Unfortunately, the Adobe support chat does not let me speak to an agent because I don’t have an active subscription.

Could a moderator please help me by sending a private support link or forwarding my case to the team that can reset CS6 activations?

 

Thank you very much!

2 replies

Community Expert
December 9, 2025

As @D Fosse wrote you don't have any chance to deactivate an older installation you're out of luck.

Adobe has stopped the support of CS 6 products and the resetting of the activation counter isn't possible anymore.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
D Fosse
Community Expert
Community Expert
December 9, 2025

They don't reset/extend activations for Creative Suite anymore, no exceptions, under any circumstances. Sorry, but this is the new reality, since about a year ago.