Skip to main content
roberts33286217
Inspiring
February 22, 2023
Answered

P: PS v24.2 update fail on Mac M2 - error 183 <edited-kglad>

  • February 22, 2023
  • 123 replies
  • 17285 views

Photoshop update to v24.2 fails on my M2 Mac mini and then corrupts my currently installed version (it does not open and displays error saying elements of the app are missing). I had to reinstall v24.1.

This topic has been closed for replies.
Correct answer Nigel_Freeman

Hey Kerry, i do not know when exactly but Photoshop v24.3 it's available at least since yesterday and it's working fine on Mac M2 without rosetta. 

if you are trying to install photoshop from Creative Cloud Website, just close your browser and open Creative Cloud Dektop app, try to install photoshop from there

maybe the link on creative cloud website prmpt you to v24.2 installation, don't know. 

123 replies

kglad
Community Expert
Community Expert
March 20, 2023

@a Dude with a Camera 

 

excellent!  thanks for the info.

Participating Frequently
March 20, 2023

i can confirm the 24.3 updated availble today was able to install and run successfully without the need for Rosetta

Kevin Stohlmeyer
Community Expert
Community Expert
March 20, 2023

It shows in my notifications feed when it happens.

kglad
Community Expert
Community Expert
March 20, 2023

@Kevin Stohlmeyer 

 

how can you determine who's moved posts?

Kevin Stohlmeyer
Community Expert
Community Expert
March 20, 2023

@kglad I wouldn't go changing the thread - Adobe employees have been merging and managing this thread with updates.

kglad
Community Expert
Community Expert
March 20, 2023

@JHillPhD 

 

you're right. (though i cheated and edited the op's title.)

JHillPhD
Known Participant
March 20, 2023

@kglad 

 

Totally understand but if the original poster has a subject line typed out like this one then you'll get everyone here posting in regards to the same situation regardless of the error code. Some users don't know how to see the error code within CC but since I looked it up I knew what to do right away. Once errors have been reported it should be listed that way everyone can post to the appropriate thread with some workaround solutions would be best. This is the first time I've ever had an issue  with Photoshop updating since I've had my M2 but everything else updated smoothly before I added CC to the firewall settings

kglad
Community Expert
Community Expert
March 20, 2023

@JHillPhD 

 

the posters here have (or should have) error 183.  you have a different error with a different solution.  

 

in addition, this thread is a mess because many different people have had their messages moved here and that's been a problem mainly because this is a bug forum that organizes messages in a particular way that makes it difficult to conduct sub-conversations.

JHillPhD
Known Participant
March 20, 2023

@Kevin Stohlmeyer 

 

I posted my update yesterday night in this thread and yes it did work. It's weird that everything updated with no problem except Photoshop. 

Kevin Stohlmeyer
Community Expert
Community Expert
March 20, 2023

Hi @JHillPhD are you on a M1/M2 Mac with error code 183?

You indicated that you have an error code 113 - which is a firewall/network connection issue, unrelated to the original post. Here is how to resolve your specific issue: https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html