P: PS v24.2 update fail on Mac M2 - error 183 <edited-kglad>

Forum|Forum|2 years ago
February 22, 2023
123 replies
17285 views

Photoshop update to v24.2 fails on my M2 Mac mini and then corrupts my currently installed version (it does not open and displays error saying elements of the app are missing). I had to reinstall v24.1.

macOS

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Correct answer Nigel_Freeman

Hey Kerry, i do not know when exactly but Photoshop v24.3 it's available at least since yesterday and it's working fine on Mac M2 without rosetta.

if you are trying to install photoshop from Creative Cloud Website, just close your browser and open Creative Cloud Dektop app, try to install photoshop from there

maybe the link on creative cloud website prmpt you to v24.2 installation, don't know.

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JHillPhD

Known Participant

@kglad

If you read my update you would see it's very related. Everyone here could not get it updated or installed 🤷🏽‍♂

JHillPhD

Known Participant

@fizzyfizz I'll take a look and update it as soon as I get to work. Thanks for the update

kglad

Community Expert

@JHillPhD

you posted to a thread unrelated to your current problem. ie, start a new thread.

fizzyfizz

Known Participant

24.3 has been released and hopefully fixes the M2 problem.

JHillPhD

Known Participant

UPDATE: I tried to update Photoshop 24.2 many times and got the error 113 which is can't reach adobe servers. I'm on the new mac mini with the M2 and all of the updates have been successful until now. I added Creative Cloud app to the firewall list to allow connections after I updated the rest of the apps that needed updates for Lightroom and XD. What do you know Photoshop updated with no problems. This is the first time I've ever had to add the Creative Cloud to the firewall list just to update Photoshop since I've had the new mac mini.

JHillPhD

Known Participant

Photoshop 24.2 definitely has some issues with the M2 chip it seems. I think it's redundant to run it in Rosetta as we're not on intel chips anymore. Running apps in Rosetta on the M2's are noticeably slower and also Apple needs to slow it down coming out with so many devices with different chipsets as it's not needed and causes problems like these making it possible to go back to windows format. I'm skipping this update until they properly test the next set of updates before pushing them to the creative cloud app

kglad

Community Expert

@James28953570qxy9

sounds good. keep us updated.

J

James28953570qxy9

Participant

Thank you. I’ll give it a go.

kglad

Community Expert

@James28953570qxy9

use the cc desktop app with preferences set to show older versions.