Inspiring

Answered

Photoshop 2021 slow and laggy [LOCKED]

Forum|Forum|5 years ago
October 28, 2020
137 replies
88527 views

This thread is now locked by a moderator and you are welcome to continue a civil discussion in a new thread or add to the bug report that goes to the product developers. See the link in the answer marked "Correct".

Here are the forum guidelines:

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157

I'm going to start this new thread for the new version of photoshop.
There are hundreds of comments about 2020 being slow and laggy and not a single adobe rep has even acknowledged it. I was hoping the upgrade would solve everyone's issues but alas that isn't the case.

So this thread is for all you old and newcomers with new and old machines where photoshop runs like crap to complain about. Maybe their newest software might be seen for them to do something.

I'll go first:
Ryzen 9, 64 gigs of 3200 ram, 1080 ti gfx, 1nvme 3200mb.s ssd for programs, 1 tb sata sdd cache drive, 2 tb WD black for files.

Photoshop takes almost 3 seconds to do simple things like changing to a shape pen tool to make shapes.
Lags on anything pen tool, and type tool
Played with every setting in the performance and went through their pages on optimizing.
I even went through the Nvidia setting but only gained a slight boost in performance.

Windows

This topic has been closed for replies.

Correct answer davescm

Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

I believe I was clear about my pc information.

@vitorsantosHerz

I've linked the bug thread you started below so that others can vote and add their own system info:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/slowness-and-lag-in-photoshop/idi-p/12403870

Dave

Show previous replies

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defaultcojk0vqh6p4l

Participant

1st May and no solutions from adobe. Im down to litterally slug pace now

M

macsnapper

Known Participant

I’m trying the Affinity trial but not enjoying it… hope I don’t have to end up using it.

Get Outlook for iOS

lindac59935593

Participating Frequently

YEAH ME TOO

D

defaultal69m2eqlzad

Participant

If this isn't fixed soon I'll be dumping my subscription, and recommending my office do the same. Photoshop is almost unusable now. Even downgrading to the previous version didn't help. Must be something wrong with the creative crap software or something.

D

defaultui6dzpsd82u8

Participant

the image breaks up as i scroll around - Adobe thsi si horribel - CS6 did nt have these problems.....

herryC

Participating Frequently

I had enough of this BS, and I decided to download PS CC 2018 from an unofficial site. The difference in terms of performance, is HUGE. I experience no lag and super slow response from that CC 2021.

lindac59935593

Participating Frequently

I just uninstalled and reinstalled an earlier 2019 version and it's still a dog! AND IT'S STARTING TO CRASH MY COMPUTER....LOCKS UP TIGHTER 'AN A DRUM!!! Hard shutdown necessary!! NOT GOOD AT ALL!!!

And AI is also a dog....uninstalled and then installed the latest version thinking it would be better and fix some problems....but OH NO OF COURSE NOT...

COMPUTER CRASHING AGAIN!!

I think a class action law suit is in the future....there are thousands of thousands of people paying out the rear for a stupid subscription plan and we can't even use the software!

IN WHAT WORLD DO YOU PAY AND PAY AND PAY FOR UNUSABLE PRODUCTS!

Adobe doesn't care and isn't addressing these issues. After over 40 years of using their products...I'M DONE and I'm considering contacting a lawyer to make sure they don't charge me early plan termination. This is horrible.

R

RachChrisPhoto79

Participant

My computer is crashing daily. I am a falling so behind in my work, my workflow now takes four times as long as it once did. I don't even know what my options are at this point but I'm completely stressed out over it.

A

aa7bq

Participating Frequently

All of these replies are strikingly similar to howling at the moon.

Adobe doesn't even have the common courtesy to make a statement on the matter.

I came here because my PS2021 sucks too, for all the same reasons as above.

M

Mart Tiemensma

Participating Frequently

Worst update ever. Don't do it or go back to 2020.

D

defaultal69m2eqlzad

Participant

2021 is such a slow laggy POS that I downgraded to 2020. Turns out, 2020 is now a slow laggy POS too. It's gotta be something with the stupid creative cloud software.

I'm very seriously considering dumping this crap and going to an older "unofficial" version. There's no excuse for this to be broken for so long.

rudym93290445

Participant

Going to go over to Affinity. Works like PS used to.

Sent from my iPhone

JPRM

Known Participant

I haven't used Photoshop for almost ~6 months.

Now I regret turning it on. This laggy and sluggish software is more than pathetic. Adobe is going downhill with stability and performance. I won't use profanity, but it's beyond me how UTTERLY BAD this software has become over the last years.

But hey! They stock market price is better then ever! The shareholders are so proud of the development team.
To be honest, I bet they fired or lost all the best developers and managers, and hired some kind of "zerg army" of interns and here we are.

This company is a laughing stock.

lindac59935593

Participating Frequently

I agree...it's HORRID!!! And, guess what?!! ILLUSTRATOR ISN'T ANY BETTER!! Yep ... AI is doing the same sluggish, awful performance. I can't get any work done...

I've been an Adobe user since the 80s....before some of the people on this board were even born...and have never thought of leaving, even when they went to subscription plans....but that has changed!!! I'm going to check out the Affinity softwares and see what I can do with them.

ADOBE SHOULD BE ASHAMED OF ITSELF! It used to be that we could count on Adobe for great software, but not any more! THEY ARE LEAVING ALL OF US IN THE DUST AND THEY DON'T CARE ONE IOTA!

C

chloem56448998

Inspiring

When I upgraded to PS2020 on my iMac (Big Sur) everything went pretty well. No real problems. Gradually though, I started to get a few problems - PS crashing, slow performance, slow opening (just took 11 mins when previously it opened in about 30 secs) etc). I was excited when I saw the latest update as it, ha ha, contained "bug fixes, performance improvements and some stability improvements." Having tried it, I think the update should have been described as "contains no bug fixes but creates new ones, performance reductions and some instability increases".

It now takes what feels like a month and a half to open (the dreaded Halide Bottlenecks extension), regularly shut downs and won't close when wanted (I have to 'force quit').

From a company the size and sophistication of Adobe, this is, simply, not good enough. I use Lightroom and PS for work and these issues are causing me real problems. Everytime I get an email from them is like smoking 10 packs of cigs. It takes a couple of days off my life expectancy!!

Chloe

A

AndyHTu

Participating Frequently

I'm having the same problem. Editing and retouching has been really tough with this new Photoshop 21.

Do you guys experience extreme lag when doing color and clone sampling?

I try sample but it stays in the older sampling spots untilt I click a few times . Its so frustrating and slowed down my workflow a lot.