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Question

Photoshop is extremely slow

Forum|Forum|5 years ago
October 7, 2020
28 replies
25057 views

Ive seen other posts here regarding photoshop running slow, but here's my 2 cents worth.

The new 2020 update is just cripplingly slow. I have a really fast PC as well as the benefit of a server farm for processing and rendering.

I've switched to legacy compositing, altered the ram usage, added, removed, and added scratch disks again and I don't use my C:\ drive for any scratch disk, also switched off PSD Compression.

Opening a file takes anything from 2-5 mins, even for a small 1mb file. Dragging a file from a folder or the desktop, takes again, anything from 2-5 mins. Clicking the visibility of Layers takes ages too, click the eyeball and nothing happens for quite a while, same re-enabling the layer or resizing something with a smart filter or that's a smart object. I cannot work this way.

The Creative Cloud App itself, is also a bloated, slow resource hog. Rebooting, the app almost always doesn't load properly, stating that it's being slow and I have to click restart. Just recently, my Libraries failed to load and I had to update the library plugin, surely, this could have been done via the million updates the CC App does, yet always has the same issues.

System Specs:

Windows 10 Pro, 64bit
Intel® Core™ i9-9900K Processor 5.3ghz
64 Gig DDR5 Ram
2 x nVidia 2080 Ti's (Bridged together) giving me 22Gig DDR 6 Video Ram
2TB Samsung 850 EVO 2 SSD
3 x Asus 4K Monitors at 3840 x 2160px

So, with these specs, why is photoshop so slow? No other CC Apps does this, only Photoshop and the CC App itself. I know it's not my PC or the build, it' has to be Photoshop because there a many, and I mean MANY posts like this one with Photoshop 2020. I hope it's fixed in the 2021 release or I'm cancelling my subscription.

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Dietrich5FB0

Participating Frequently

Same problem here. Photoshop is laggy, to the point some tools are not even useable.
I have an older computer with an install of CS6 that I've been forced to use instead of my newer machine. The olds machine has 16 GB of RAM - the new one has 32GB. Photoshop CS6 on the old machine runs like a dream. CC on the new machine is unusable.

A

Alen Opsar

Participant

Hey there, I am having the same problem with my high-end pc. Though this seems like only happening in Windows. I am using MacBook pro at the office and it is not even close to my specs but runs faster compared to my set-up. It is really frustrating.

My specs are,

i9-9900K

RTX 3090

32GB RAM

2TB SATA SSD

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defaultfbmd63x032di

Participating Frequently

Same here, but on my work MacBook Pro it runs okay for the most part but often somthign as simple as making a selection with the marquee tool is super slow and the selection moves in slow motion lagging way behiong the mouse movement. My screen color also seems to change color temperature in a flickerign manner also when making a selecetion. Extreemly annoying. But on my high end PC, it is just so slow to load and open any file even asmall 2MB picture and it is just a piece of garbage. I had to resort to using y old CS5 on my PC to get things done quickly. So dissapointitng!!!

Farrellart

Known Participant

Use the Grammarly filter. It helps you.

H

Hi_Fi_Guy

Participant

Photoshop "upgraded" to version 22.3.0 today... what fresh hell is this? Selecton tools like Lasso and Marquee are horribly slow and do not keep up with the cursor and/or cause photoshop to spin for minutes, Absolute junk of an upgrade.

MacOS 11.2.3 32GB ram 8GB vram

Mass.IllusionAuthor

Known Participant

Since I started this post, Photoshop has become very slow again. It just seems to lag with everything I do, even with 64gb of ram, and remember I have 2 GTX 2080 Ti's. Simple tasks can take a minute to 5 minutes. Opening Photoshop from a reboot of the PC is a nightmate. Dragging an image into it takes at least 2 mins before it's opened or placed in the document. Editing complex Spart Objects tages an age.

I really think Adobe needs to stop with the latest features and fix the performance and memory issues. I know it's not the PC thats causing the issues, as Ive formatted this one and started freash as well as testing it on other fast machines. I also installed it on an i7 with 16gb ram and you can just forget getting any work done with that as it was just too slow.

___________________________________Motion Picture VFX Artist/Graphic Designer.__________________________________Motion Picture VFX Artist/Graphic Designer.

J

Joel5E82

Participating Frequently

I'm a CTE teacher wiht a lab full of machines that are no longer performing with Adobe Photoshop. There are no issues with the other apps in the suite, though.

I'm discouraged at how little these questions are answered by the support community.

H

Hoover1979

Known Participant

PSCC2020 wasn't slow for me, but PSCC2021 takes a few mins to load even a small JPG. I can't believe how slow it is at opening images. I'd hate to see what it's like when I get back to work on my UltraHD Texture Pack for Doom that I have been working on for the last 5 years. I had to take an extended break due to health issues so the last texture I made was in PSCC2020.

Main specs:
AMD Ryzen 9 3900x @4.6Ghz, cooled by Corsair iCUE H115i RGB Pro XT AIO.

32Gb Crucial Ballistix Sport 3200 DDR4 RAM.
Gigabyte Xtreme Gaming GTX1080 Waterforce Rev. 2.
500Gb Samsung 970 Evo plus NVMe SSD..

F

franciscop27163664

Known Participant

For what is worths, I had problems with the versions 2020 and 2021.

After days of lost work, Our IT person found some issues of compatibility with windows.

we updated to the latest windows version 20H and now the latest version of photoshop is working better, still slow compared to any version before 2020 but now is acceptable.

Adobe should check this issue because as mentioned in the first post, there are many users having this exact problem, which is not Hardware related but software.

H

Hoover1979

Known Participant

I can't update my Windows 10. It is still on build 1909 and Windows Update claims my hardware isn't ready for the 2004 build. PS2021 takes up to 5 mins to open a small .JPEG file.

M

macsnapper

Known Participant

For me 2021 is very slow to open, slow to close and seems to suck resources from the other apps I have running concurrently like ThumbsPlus and Microsoft Ice and they still seem slow after PS has closed. I use PS2020 now except fr the new featres in 2021 like neural filters...

Also the ne camera RAW seems really slow to export batches of images out of RAW.

I think Adobe should slow down on

M

macsnapper

Known Participant

pushed go too early...

I think Adobe should spend less effort on fancy features until they have sorted out the performance issues plaguing PS.

I'm paying enough for PS, I can't spend more on a higher spec laptop or expensive graphics card. Under PS 2019 my laptop scoots along at a great pace.

Mass.IllusionAuthor

Known Participant

Just to inform you, Photoshop 2021 is working fine. So the issue was with 2020. I can finally work without any issues.

___________________________________Motion Picture VFX Artist/Graphic Designer.__________________________________Motion Picture VFX Artist/Graphic Designer.

K

Kobaratsu

Participant

It definetly didn't improved in 2021.. works really fine if just paintint, but as soon as you do a selection and move the content , photoshop runs at 5 fps... just saving, closing and reopening the file solves it.. until you select something again...

NS23

Inspiring

Hi

Just curious are you working off a server or your desktop?

We've been having similar issues you mention amongst others with Photoshop since around 2019. Also, on a variety of MacOS and build configurations and Windows PC. In particular, we've experienced these performance issues in both scenarios, server and desktop when working with Photoshop for the past major releases since 2019.

Cheers

Mass.IllusionAuthor

Known Participant

Today after rebooting. And the second image, after shutting down the PC, going for coffee, coming back, and starting the computer. This happens 90% of the time, not just on thins new PC, but others (and for other users) in the office.

___________________________________Motion Picture VFX Artist/Graphic Designer.__________________________________Motion Picture VFX Artist/Graphic Designer.

Joely10623436

Community Expert

Did you try to start PS without any Plug-ins etc.? As most of the PS Users dont have this kind of problems…
it has to be your config or Internet connection. Feel free to give Affinity Photo or GIMP a try 😉

Mass.IllusionAuthor

Known Participant

Yes, tried that, also uninstalled and reinstalled, as well as on different machines in our different offices. We have a 1 gbps internet connection, so I assure you, that's not the problem, nor is it our machines (and the one I use here is brand new with a fresh install of Creative Cloud) and as I mentioned, it's only Photoshop that has this issue.

But do a search here or via Google, and you might be surprised how many people have this exact same issue with v2020, like the links below which are recent and also have decent computer specs. Just because you may not have an issue, doesn't mean there isn't a problem. But when multiple people state the same issues, there is generally something causing it and there are also many posts stating that blame is always put on the user. I guess they are correct 🙂

https://community.adobe.com/t5/photoshop/photoshop-2020-running-slow/td-p/10719152?page=1

https://community.adobe.com/t5/photoshop/photoshop-is-very-slow/m-p/11455366?page=1#M467237

https://community.adobe.com/t5/photoshop/photoshop-2020-slow-performance-on-macos-mojave/m-p/10766507?page=1#M286565

https://community.adobe.com/t5/photoshop/photoshop-21-1-running-very-slowly/m-p/10965366?page=1#M312351

Done all these too to try to resolve it Photoshop lags, freezes, or runs slowly (adobe.com)

___________________________________Motion Picture VFX Artist/Graphic Designer.__________________________________Motion Picture VFX Artist/Graphic Designer.

M

Martin32620919bice

Participant

I had the same problem then I uninstalled it but when I reinstalled it it didn't help so I uninstalled it again and in regedit I deleted all files from photoshop and reinstalled it and since then it's been working like lightning

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