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andrewg51719078
Participating Frequently
June 27, 2023
Answered

Photoshop tool icons are missing

  • June 27, 2023
  • 52 replies
  • 39057 views

Recenlty my Photoshop tool icons simply do not appear on the toolbar. they function fine but it is troublesome to find the right tool. The only way I could solve this is to reinstall photoshop but I cannot possibly do that every day.

    Correct answer Sameer K

    Hey, @Stefan31701036zdnm. Welcome to the Photoshop Community. I'll help you figure this out.

    What version of Photoshop are you working on? Moving this to discussions for now.

     

    Try this:

    • Go to the following location on Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/UXP/PluginsStorage/PHSP
    • Press Windows + R & type this is the Run Window - %APPDATA%\Adobe\UXP\PluginsStorage


       

    • In the PHSP Folder, rename the 24 folder by adding a .old at the end. ('24' > Rename > '24.old')

    These changes will give a refresh to panels in Photoshop. Let me know how it goes.

    Thanks!

    Sameer K

    52 replies

    Show previous replies
    G
    grigo0D4D
    Participating Frequently
    May 29, 2025

    Почему это происходит и как это устранить. На панели нет иконок

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      May 29, 2025

      @grigo0D4D have a look at the correct answer in this thread to see if it helps

      https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305

      J
      Jana35604530z6j2
      Participant
      April 1, 2025

      I have this same issue and now I can't change the fonts! This is getting ridiculous!

        R
        rburger1939
        Participant
        March 5, 2025

        Yes, I also have this problem in PS2025 and 2024. Plus the problem of not being able to change fonts.

        What's with Adobe Photoshop products, these errors have been gooing on for years. going by replies.

        123fay
        123fay
        Participant
        March 5, 2025
        I went back to a previous version. Am afraid to update again. Paying for
        something that has a glitch that no one can seem to fix any other way.
        A
        Andy J Hart
        Participant
        February 21, 2025

        Hi 

        I have recently done an update and now when I open PS the tools on the left side are blacked out. Other times they are there. I have to keep closing and  opening up again. I would really appreciate advice.

        Andy J Hart
        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        February 22, 2025

        @Andy J Hart not sure what you mean by blacked out, but have a look at the correct answer in the below link to see if it helps, if it's not that, can you post a screenshot to highlight the issue

        https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305

        123fay
        123fay
        Participant
        February 16, 2025

        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        February 17, 2025

        @123fay have a look at the correct answer in this thread to see if it helps

        https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idi-p/13895953

          123fay
          123fay
          Participant
          February 16, 2025

          I am having the same problem and cannot use my photoshop cc.  I have tried everything mentioned and nothing is bringing back my tools.

          L
          linda-hall
          Inspiring
          January 28, 2025

          You're exactly right.  The "fix" worked, then it didn't, I tried everything that was recommended to fix it, but finally gave up and am still using Beta.  I can understand "bugs", but I figure that once they know so many people are struggling with something that interferes significantly with their ability to work, it is shameful that they don't focus some attention on it and fix it since we are paying so much to even have their programs.

          jamiek10700599
          jamiek10700599
          Participant
          January 28, 2025

          I've been juggling with this for a while and sometimes the "fix" works and sometimes it doesn't. Right now it seems nothing is and maybe I'll have to roll back updates.

           

          This is a consistent unprofessional problem. I just want the most basic functions of a program I pay for to work.

            S
            Sly Session
            Inspiring
            January 17, 2025

            I would fire the person who approves version releases.

              S
              Sly Session
              Inspiring
              January 17, 2025

              Adobe fix your app. Have to roll back to previous versions to avoid this bug. Some would say the toolbar is an important asset of the app. 

                J
                John C Winger
                Known Participant
                January 17, 2025
                It's the only way I could get my toolbar back. Rolling back means we don't
                get the latest features, but at least we can process our photos. How many
                people have to complain about it to get Adobe to fix this problem?
                  Show more replies
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