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Pete.Green
Community Manager
Pete.GreenCommunity Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247956 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    C
    Cristiane24262115n4pj
    Participant
    April 30, 2022
    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x113f3f5b0 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x0000000113f3f5ec Adobe Photoshop 2022 + 85886444'
    1 address: 0x1119980f4 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x00000001119980f4 Adobe Photoshop 2022 + 46403828'
    2 address: 0x111998341 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x0000000111998341 Adobe Photoshop 2022 + 46404417'
    3 address: 0x1147dd843 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x00000001147dd843 Adobe Photoshop 2022 + 94922819'
    4 address: 0x1147dd819 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x00000001147dd819 Adobe Photoshop 2022 + 94922777'
    5 address: 0x1147dd809 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x00000001147dd809 Adobe Photoshop 2022 + 94922761'
    6 address: 0x1147dd7f9 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x00000001147dd7f9 Adobe Photoshop 2022 + 94922745'
    7 address: 0x1147dd7bd base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x00000001147dd7bd Adobe Photoshop 2022 + 94922685'
    8 address: 0x1119950cb base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x00000001119950cb Adobe Photoshop 2022 + 46391499'
    9 address: 0x111992d15 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x0000000111992d15 Adobe Photoshop 2022 + 46382357'
    10 address: 0x1119902fb base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x00000001119902fb Adobe Photoshop 2022 + 46371579'
    11 address: 0x11197a4d8 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x000000011197a4d8 Adobe Photoshop 2022 + 46281944'
    12 address: 0x11197a5ea base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x000000011197a5ea Adobe Photoshop 2022 + 46282218'
    13 address: 0x111886500 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000111886500 Adobe Photoshop 2022 + 45282560'
    14 address: 0x7fff2e781bdf base: 0x7fff2e750000 module name: 'AppKit' symbol info: '14  AppKit                              0x00007fff2e781bdf -[NSApplication run] + 707'
    15 address: 0x111887002 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x0000000111887002 Adobe Photoshop 2022 + 45285378'
    16 address: 0x1118897f6 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x00000001118897f6 Adobe Photoshop 2022 + 45295606'
    17 address: 0x11197ae2c base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x000000011197ae2c Adobe Photoshop 2022 + 46284332'
    18 address: 0x11472cf49 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x000000011472cf49 Adobe Photoshop 2022 + 94199625'
    19 address: 0x10ed5b542 base: 0x10ed57000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x000000010ed5b542 Adobe Photoshop 2022 + 17730'
    20 address: 0x7fff6b0cccc9 base: 0x7fff6b0b2000 module name: 'libdyld.dylib' symbol info: '20  libdyld.dylib                       0x00007fff6b0cccc9 start + 1'
     
    V
    Vanessa24242514buci
    Participant
    April 28, 2022

    Photoshop Error information
    Code: -1
    Text: devido a erro no programa
    Message: Não foi possível completar o comando Inclinação-Shift devido a erro no programa.
    Stack:

     

    A
    Anonymous
    April 28, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF6DD9FC0C2 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6DBCEC8F4 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6DBCEBF19 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6DB1A59D4 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6DB1A52D1 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6DB1A5501 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6DB1A52F1 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6DB1B324D base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6DBD2D0A5 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6DBD30028 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6DBD2FA0A base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6DBD106B9 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6D97534F8 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6D9753596 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6D9746B7F base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6D975D6F1 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6D9A133C7 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6D974958E base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6D99AB182 base: 0x00007FF6D9160000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF9D5B354E0 base: 0x00007FF9D5B20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF9D670485B base: 0x00007FF9D6700000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    A
    Alze21
    Participant
    April 28, 2022

    Photoshop Error information
    Code: -1
    Text: devido a erro no programa
    Message: Não foi possível completar o seu pedido devido a erro no programa.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF7336CC0C2 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7319BC8F4 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF7319BBF19 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF730E759D4 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF730E752D1 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF730E75501 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF730E752F1 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF730E8324D base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF7319FD0A5 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF731A00028 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF7319FFA0A base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF7319E06B9 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF72F4234F8 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF72F423596 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF72F416B7F base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF72F42D6F1 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF72F6E33C7 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF72F41958E base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF72F67B182 base: 0x00007FF72EE30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF8C9367034 base: 0x00007FF8C9350000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF8CB342651 base: 0x00007FF8CB2F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

     

    R
    Rodrigo22413629sbrl
    Participant
    April 27, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF731B2C0C2 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF72FE1C8F4 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF72FE1BF19 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF72F2D59D4 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF72F2D52D1 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF72F2D5501 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF72F2D52F1 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF72F2E324D base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF72FE5D0A5 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF72FE60028 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF72FE5FA0A base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF72FE406B9 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF72D8834F8 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF72D883596 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF72D876B7F base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF72D88D6F1 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF72DB433C7 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF72D87958E base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF72DADB182 base: 0x00007FF72D290000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFA6ACF7034 base: 0x00007FFA6ACE0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFA6C722651 base: 0x00007FFA6C6D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    D
    Donniwaha
    Participant
    April 27, 2022

    Photoshop Error information
    Code: -1
    Text: vanwege een programmafout
    Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF671E4C0C2 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF67013C8F4 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF67013BF19 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF66F5F59D4 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF66F5F52D1 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF66F5F5501 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF66F5F52F1 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF66F60324D base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF67017D0A5 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF670180028 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF67017FA0A base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6701606B9 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF66DBA34F8 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF66DBA3596 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF66DB96B7F base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF66DBAD6F1 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF66DE633C7 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

     

     

    17 address: 0x00007FF66DB9958E base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF66DDFB182 base: 0x00007FF66D5B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF8C7587034 base: 0x00007FF8C7570000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF8C8842651 base: 0x00007FF8C87F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    April 27, 2022

    @Mohit Goyal Did 23.3 or 23.3.1 fix further program errors reported in this thread? So that affected users might know that they need to update. 

    M
    Melanie242010810clj
    Participant
    April 26, 2022

    Photoshop Error information
    Code: -1
    Text: weil ein Programmfehler aufgetreten ist
    Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF6AF60C0C2 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6AD8FC8F4 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6AD8FBF19 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6ACDB59D4 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6ACDB52D1 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6ACDB5501 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6ACDB52F1 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6ACDC324D base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6AD93D0A5 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6AD940028 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6AD93FA0A base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6AD9206B9 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6AB3634F8 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6AB363596 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6AB356B7F base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6AB36D6F1 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6AB6233C7 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6AB35958E base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6AB5BB182 base: 0x00007FF6AAD70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFE32A17034 base: 0x00007FFE32A00000 module name: 'KERNEL32.dll' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFE342A2651 base: 0x00007FFE34250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    S
    Sellychan
    Participant
    April 24, 2022

    Photoshop Error information
    Code: -1
    Text: poiché si è verificato un errore del programma
    Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
    Stack:
    Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
    0 address: 0x00007FF7622BC0C2 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7605AC8F4 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF7605ABF19 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF75FA659D4 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF75FA652D1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF75FA65501 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF75FA652F1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF75FA7324D base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF7605ED0A5 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7605F0028 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF7605EFA0A base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF7605D06B9 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF75E0134F8 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF75E013596 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF75E006B7F base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF75E01D6F1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF75E2D33C7 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF75E00958E base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF75E26B182 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF904C554E0 base: 0x00007FF904C40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF906DA485B base: 0x00007FF906DA0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    B
    Bryan241612583e8q
    Participant
    April 23, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:

     

     

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