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Pete.Green
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 248360 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

910 replies

Amoakk
Participating Frequently
April 20, 2022

My error occurs when I am trying to print on an Epson Surecolor P800.  It won't let me print anything.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF79D88BF02 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF79BB7C794 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF79BB7BDB9 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF79B035694 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF79B034F91 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF79B0351C1 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF79B034FB1 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF79B042F0D base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF79BBBCF45 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF79BBBFEC8 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF79BBBF8AA base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF79BBA0559 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7995E3438 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7995E34D6 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7995D6ABF base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7995ED631 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7998A3307 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7995D94CE base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF79983B0C2 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB576254E0 base: 0x00007FFB57610000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB589E485B base: 0x00007FFB589E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
April 18, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Iris Blur command because of a program error.
Stack:

 

Participant
April 18, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF77FD9BF02 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77E08C794 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF77E08BDB9 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF77D545694 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF77D544F91 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF77D5451C1 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF77D544FB1 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF77D552F0D base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF77E0CCF45 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF77E0CFEC8 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF77E0CF8AA base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF77E0B0559 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF77BAF3438 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF77BAF34D6 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77BAE6ABF base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF77BAFD631 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF77BDB3307 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF77BAE94CE base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF77BD4B0C2 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD9F857034 base: 0x00007FFD9F840000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFDA0B82651 base: 0x00007FFDA0B30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
April 18, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

Participant
April 18, 2022

I'm not able to use the program

 

Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF69178BF02 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF68FA7C794 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF68FA7BDB9 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF68EF35694 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF68EF34F91 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF68EF351C1 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF68EF34FB1 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF68EF42F0D base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF68FABCF45 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF68FABFEC8 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF68FABF8AA base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF68FAA0559 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF68D4E3438 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68D4E34D6 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF68D4D6ABF base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68D4ED631 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF68D7A3307 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF68D4D94CE base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF68D73B0C2 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFCF847034 base: 0x00007FFFCF830000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFD05E2651 base: 0x00007FFFD0590000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
April 15, 2022

Hi i get these errors:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF67F22BF02 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67D51C794 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67D51BDB9 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF67C9D5694 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF67C9D4F91 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF67C9D51C1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67C9D4FB1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67C9E2F0D base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67D55CF45 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67D55FEC8 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67D55F8AA base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67D540559 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF67AF83438 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67AF834D6 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF67AF773A3 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF67AF8D631 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF67B243307 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF67AF794CE base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67B1DB0C2 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF856757034 base: 0x00007FF856740000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8574A2651 base: 0x00007FF857450000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Please help me fix them

Participant
April 15, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF67F22BF02 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67D51C794 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67D51BDB9 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF67C9D5694 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF67C9D4F91 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF67C9D51C1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67C9D4FB1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67C9E2F0D base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67D55CF45 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67D55FEC8 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67D55F8AA base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67D540559 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF67AF83438 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67AF834D6 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF67AF773A3 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF67AF8D631 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF67B243307 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?

$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF67AF794CE base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67B1DB0C2 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF856757034 base: 0x00007FF856740000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8574A2651 base: 0x00007FF857450000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
April 14, 2022

Hi, not sure if anyone can help. every time i try and type theletter f and then an i in a text box on photoshop 23.3 or the one earlier version i get the "could not complete your request because of a programme error" error message. Every time I try and record the error with the diagnostic plugin it gives me the same error message when i press "simulate error"

 

any help would be greatly appreciated!!

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

Participant
April 14, 2022

not sure if you have to press the simulate error before or after the issue but here is the code when i pressed the button after the error.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x108b3b5e0 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000108b3b61c Adobe Photoshop 2022 + 85890588'
1 address: 0x106594114 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000106594114 Adobe Photoshop 2022 + 46407956'
2 address: 0x106594361 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000106594361 Adobe Photoshop 2022 + 46408545'
3 address: 0x1093d8893 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001093d8893 Adobe Photoshop 2022 + 94922899'
4 address: 0x1093d8869 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001093d8869 Adobe Photoshop 2022 + 94922857'
5 address: 0x1093d8859 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001093d8859 Adobe Photoshop 2022 + 94922841'
6 address: 0x1093d8849 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001093d8849 Adobe Photoshop 2022 + 94922825'
7 address: 0x1093d880d base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001093d880d Adobe Photoshop 2022 + 94922765'
8 address: 0x1065910eb base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x00000001065910eb Adobe Photoshop 2022 + 46395627'
9 address: 0x10658ed35 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010658ed35 Adobe Photoshop 2022 + 46386485'
10 address: 0x10658c31b base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010658c31b Adobe Photoshop 2022 + 46375707'
11 address: 0x1065764f8 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001065764f8 Adobe Photoshop 2022 + 46286072'
12 address: 0x10657660a base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010657660a Adobe Photoshop 2022 + 46286346'
13 address: 0x106482520 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000106482520 Adobe Photoshop 2022 + 45286688'
14 address: 0x7ff80c8a58db base: 0x7ff80c43f000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff80c8a58db -[NSApplication _handleEvent:] + 65'
15 address: 0x7ff80c46e2ce base: 0x7ff80c43f000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff80c46e2ce -[NSApplication run] + 623'
16 address: 0x106483022 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000106483022 Adobe Photoshop 2022 + 45289506'
17 address: 0x106485816 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000106485816 Adobe Photoshop 2022 + 45299734'
18 address: 0x106576e4c base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000106576e4c Adobe Photoshop 2022 + 46288460'
19 address: 0x109327f99 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000109327f99 Adobe Photoshop 2022 + 94199705'
20 address: 0x103956942 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000103956942 Adobe Photoshop 2022 + 18754'
21 address: 0x11a56f51e module name: '<unknown module>' symbol info: '21 dyld 0x000000011a56f51e start + 462'

 

Participant
April 14, 2022

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF73D76BF02 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF73BA5C794 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF73BA5BDB9 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF73AF15694 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF73AF14F91 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF73AF151C1 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF73AF14FB1 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF73AF22F0D base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF73BA9CF45 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF73BA9FEC8 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF73BA9F8AA base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF73BA80559 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7394C3438 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7394C34D6 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7394B6ABF base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7394CD631 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF739783307 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7394B94CE base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF73971B0C2 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF8F9F354E0 base: 0x00007FF8F9F20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8FBA2485B base: 0x00007FF8FBA20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
April 13, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF68640BF02 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6846FC794 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6846FBDB9 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF683BB5694 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF683BB4F91 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF683BB51C1 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF683BB4FB1 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF683BC2F0D base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF68473CF45 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF68473FEC8 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF68473F8AA base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF684720559 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF682163438 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6821634D6 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6821573A3 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68216D631 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF682423307 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6821594CE base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6823BB0C2 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF122154E0 base: 0x00007FFF12200000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF128C485B base: 0x00007FFF128C0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Been having this error since last night..never had before, didnt change anything..anyy idea?

thanks