Frustrated by Program Errors in Photoshop? We can help! First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files Next, if after following the steps above and you're still encountering Program Errors: Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Pete.Green

Question

Program Error Diagnostic Plugin feedback

Forum|Forum|5 years ago
January 29, 2021
910 replies
247984 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

Show previous replies

A

Ann221765859cbb

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

This is the error I receive when trying to automate a pdf presentation in photoshop. My program is up to date

P

pimpelli

Participant

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec

0 address: 0x10763fac0 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010763fafc Adobe Photoshop 2022 + 86076156'

1 address: 0x10503b584 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010503b584 Adobe Photoshop 2022 + 46212484'

2 address: 0x10503b7d1 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010503b7d1 Adobe Photoshop 2022 + 46213073'

3 address: 0x107edbdc3 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000107edbdc3 Adobe Photoshop 2022 + 95104451'

4 address: 0x107edbd99 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000107edbd99 Adobe Photoshop 2022 + 95104409'

5 address: 0x107edbd89 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000107edbd89 Adobe Photoshop 2022 + 95104393'

6 address: 0x107edbd79 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000107edbd79 Adobe Photoshop 2022 + 95104377'

7 address: 0x107edbd3d base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000107edbd3d Adobe Photoshop 2022 + 95104317'

8 address: 0x10503855b base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010503855b Adobe Photoshop 2022 + 46200155'

9 address: 0x1050361a5 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001050361a5 Adobe Photoshop 2022 + 46191013'

10 address: 0x10503378b base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010503378b Adobe Photoshop 2022 + 46180235'

11 address: 0x10501d998 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010501d998 Adobe Photoshop 2022 + 46090648'

12 address: 0x10501daa4 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010501daa4 Adobe Photoshop 2022 + 46090916'

13 address: 0x104f1a230 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000104f1a230 Adobe Photoshop 2022 + 45027888'

14 address: 0x16f785485 base: 0x16f6e5000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016f785485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff2307ebe1 base: 0x7fff22bdf000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2307ebe1 -[NSApplication _handleEvent:] + 65'

16 address: 0x7fff22c0ec8e base: 0x7fff22bdf000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c0ec8e -[NSApplication run] + 623'

17 address: 0x104f1ad32 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000104f1ad32 Adobe Photoshop 2022 + 45030706'

18 address: 0x104f1d516 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000104f1d516 Adobe Photoshop 2022 + 45040918'

19 address: 0x10501e2ac base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010501e2ac Adobe Photoshop 2022 + 46092972'

20 address: 0x107e24ca9 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000107e24ca9 Adobe Photoshop 2022 + 94354601'

21 address: 0x10242e3c2 base: 0x102429000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010242e3c2 Adobe Photoshop 2022 + 21442'

22 address: 0x7fff2033af3d base: 0x7fff20325000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2033af3d start + 1'

V

Valeria23856773sjfx

Participant

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec

0 address: 0x10e912ac0 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010e912afc Adobe Photoshop 2022 + 86076156'

1 address: 0x10c30e584 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c30e584 Adobe Photoshop 2022 + 46212484'

2 address: 0x10c30e7d1 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c30e7d1 Adobe Photoshop 2022 + 46213073'

3 address: 0x10f1aedc3 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f1aedc3 Adobe Photoshop 2022 + 95104451'

4 address: 0x10f1aed99 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f1aed99 Adobe Photoshop 2022 + 95104409'

5 address: 0x10f1aed89 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010f1aed89 Adobe Photoshop 2022 + 95104393'

6 address: 0x10f1aed79 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010f1aed79 Adobe Photoshop 2022 + 95104377'

7 address: 0x10f1aed3d base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f1aed3d Adobe Photoshop 2022 + 95104317'

8 address: 0x10c30b55b base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c30b55b Adobe Photoshop 2022 + 46200155'

9 address: 0x10c3091a5 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c3091a5 Adobe Photoshop 2022 + 46191013'

10 address: 0x10c30678b base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c30678b Adobe Photoshop 2022 + 46180235'

11 address: 0x10c2f0998 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c2f0998 Adobe Photoshop 2022 + 46090648'

12 address: 0x10c2f0aa4 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c2f0aa4 Adobe Photoshop 2022 + 46090916'

13 address: 0x10c1ed230 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c1ed230 Adobe Photoshop 2022 + 45027888'

14 address: 0x16820c485 base: 0x16816c000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016820c485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff31cd65bf base: 0x7fff31ca5000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff31cd65bf -[NSApplication run] + 707'

16 address: 0x10c1edd32 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010c1edd32 Adobe Photoshop 2022 + 45030706'

17 address: 0x10c1f0516 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010c1f0516 Adobe Photoshop 2022 + 45040918'

18 address: 0x10c2f12ac base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010c2f12ac Adobe Photoshop 2022 + 46092972'

19 address: 0x10f0f7ca9 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010f0f7ca9 Adobe Photoshop 2022 + 94354601'

20 address: 0x1097013c2 base: 0x1096fc000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001097013c2 Adobe Photoshop 2022 + 21442'

21 address: 0x7fff6eb11cc9 base: 0x7fff6eaf7000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff6eb11cc9 start + 1'

22 address: 0x1 module name: '<unknown module>' symbol info: '22 ??? 0x0000000000000001 0x0 + 1'

N

Nicole23829524s9mz

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec
0 address: 0x00007FF75B8BD542 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF759BC9924 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF759BC8F49 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF759092694 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF759091FA1 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7590921C1 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF759091FC1 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75909F46D base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF759C10655 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF759C135D8 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF759C12FBA base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF759BED759 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF757645AB8 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF757645B56 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF757639069 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75764FCF1 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF757904652 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF75763BADE base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF75789C982 base: 0x00007FF757040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAB1847034 base: 0x00007FFAB1830000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAB1982651 base: 0x00007FFAB1930000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

A

andraw99406621

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Invert command because of a program error.
Stack:
Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec
0 address: 0x106e16b88 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000106e16bb8 Adobe Photoshop 2022 + 76671928'
1 address: 0x104ba4da4 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000104ba4da4 Adobe Photoshop 2022 + 40553892'
2 address: 0x104ba4fe4 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000104ba4fe4 Adobe Photoshop 2022 + 40554468'
3 address: 0x104ba3514 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000104ba3514 Adobe Photoshop 2022 + 40547604'
4 address: 0x104ba34b4 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000104ba34b4 Adobe Photoshop 2022 + 40547508'
5 address: 0x104ba5e44 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000104ba5e44 Adobe Photoshop 2022 + 40558148'
6 address: 0x104ba5e8c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000104ba5e8c Adobe Photoshop 2022 + 40558220'
7 address: 0x10300953c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010300953c Adobe Photoshop 2022 + 11605308'
8 address: 0x103008cb0 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000103008cb0 Adobe Photoshop 2022 + 11603120'
9 address: 0x107385278 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000107385278 Adobe Photoshop 2022 + 82367096'
10 address: 0x1073929ec base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x00000001073929ec Adobe Photoshop 2022 + 82422252'
11 address: 0x10300b74c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010300b74c Adobe Photoshop 2022 + 11614028'
12 address: 0x1042dd21c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x00000001042dd21c Adobe Photoshop 2022 + 31347228'
13 address: 0x1042d90d4 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001042d90d4 Adobe Photoshop 2022 + 31330516'
14 address: 0x1042d9674 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x00000001042d9674 Adobe Photoshop 2022 + 31331956'
15 address: 0x103ecb87c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x0000000103ecb87c Adobe Photoshop 2022 + 27080828'
16 address: 0x103ecb724 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000103ecb724 Adobe Photoshop 2022 + 27080484'
17 address: 0x104ae5e94 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000104ae5e94 Adobe Photoshop 2022 + 39771796'
18 address: 0x104ad6418 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000104ad6418 Adobe Photoshop 2022 + 39707672'
19 address: 0x104b9de04 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000104b9de04 Adobe Photoshop 2022 + 40525316'
20 address: 0x104b88220 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000104b88220 Adobe Photoshop 2022 + 40436256'
21 address: 0x104b88348 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x0000000104b88348 Adobe Photoshop 2022 + 40436552'
22 address: 0x104a8be00 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x0000000104a8be00 Adobe Photoshop 2022 + 39403008'
23 address: 0x192c59b78 base: 0x1927ca000 module name: 'AppKit' symbol info: '23 AppKit 0x0000000192c59b78 -[NSApplication _handleEvent:] + 76'
24 address: 0x1927fbcd4 base: 0x1927ca000 module name: 'AppKit' symbol info: '24 AppKit 0x00000001927fbcd4 -[NSApplication run] + 636'
25 address: 0x104a8c868 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '25 Adobe Photoshop 2022 0x0000000104a8c868 Adobe Photoshop 2022 + 39405672'
26 address: 0x104a8ef7c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '26 Adobe Photoshop 2022 0x0000000104a8ef7c Adobe Photoshop 2022 + 39415676'
27 address: 0x104b88b80 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x0000000104b88b80 Adobe Photoshop 2022 + 40438656'
28 address: 0x1074cde10 base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '28 Adobe Photoshop 2022 0x00000001074cde10 Adobe Photoshop 2022 + 83713552'
29 address: 0x1024fdc3c base: 0x1024f8000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x00000001024fdc3c Adobe Photoshop 2022 + 23612'
30 address: 0x18ff3d450 base: 0x18ff25000 module name: 'libdyld.dylib' symbol info: '30 libdyld.dylib 0x000000018ff3d450 start + 4'

E

Eddy1

Participant

Photoshop Error information
Code: -1
Text: vanwege een programmafout
Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.
Stack:

It happens by using Filter, Blur Gallery fot the items

-Field Blur

-Iris Blur

-Tilt-Shift

-Path Blur

Only "Spin Blur" works.

PS 23.2.2.

Have already tried to donwgrade to PS 22 but same result.

System: MacOs Catalina10.15.7

2GHZ Dual Core I5

8GB 1600 MHZ DDR3

Intel HD Graphics 4000 1536 MB

E

Eddy1

Participant

The log out of Phogtoshop User Diagnostic

Photoshop Error information

Code: -1

Text: vanwege een programmafout

Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.

Stack:

Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec

0 address: 0x107c3fac0 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000107c3fafc Adobe Photoshop 2022 + 86076156'

1 address: 0x10563b584 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010563b584 Adobe Photoshop 2022 + 46212484'

2 address: 0x10563b7d1 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010563b7d1 Adobe Photoshop 2022 + 46213073'

3 address: 0x1084dbdc3 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001084dbdc3 Adobe Photoshop 2022 + 95104451'

4 address: 0x1084dbd99 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001084dbd99 Adobe Photoshop 2022 + 95104409'

5 address: 0x1084dbd89 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001084dbd89 Adobe Photoshop 2022 + 95104393'

6 address: 0x1084dbd79 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001084dbd79 Adobe Photoshop 2022 + 95104377'

7 address: 0x1084dbd3d base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001084dbd3d Adobe Photoshop 2022 + 95104317'

8 address: 0x10563855b base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010563855b Adobe Photoshop 2022 + 46200155'

9 address: 0x1056361a5 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001056361a5 Adobe Photoshop 2022 + 46191013'

10 address: 0x10563378b base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010563378b Adobe Photoshop 2022 + 46180235'

11 address: 0x10561d998 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010561d998 Adobe Photoshop 2022 + 46090648'

12 address: 0x10561daa4 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010561daa4 Adobe Photoshop 2022 + 46090916'

13 address: 0x10551a230 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010551a230 Adobe Photoshop 2022 + 45027888'

14 address: 0x142fb1485 base: 0x142f11000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000142fb1485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff2abfbbdf base: 0x7fff2abca000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2abfbbdf -[NSApplication run] + 707'

16 address: 0x10551ad32 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010551ad32 Adobe Photoshop 2022 + 45030706'

17 address: 0x10551d516 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010551d516 Adobe Photoshop 2022 + 45040918'

18 address: 0x10561e2ac base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010561e2ac Adobe Photoshop 2022 + 46092972'

19 address: 0x108424ca9 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000108424ca9 Adobe Photoshop 2022 + 94354601'

20 address: 0x102a2e3c2 base: 0x102a29000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000102a2e3c2 Adobe Photoshop 2022 + 21442'

21 address: 0x7fff677fbcc9 base: 0x7fff677e1000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff677fbcc9 start + 1'

65315553

Participant

none of this works and photoshop is currently 23.2.2. mac useless.

opening up the preferences the pop up only goes away after 10 clicks and shows up upon doing anything else.

force quit, reboots and several reinstalls older versions prove useless.

did the plugin thing and pasting here is - nothing.

i am kind and respectful yet because i am trying very hard to withhold the frustration and negativity i am feeling right now.

PECourtejoie

Community Expert

Hello, that is definitively not normal. Maybe if you cannot get the log, should you create another thread and explain your issues at lenght, so that we can help you fix it.

I'm surprised that older versions misbehabe, it might indicate something wrong on your machine. I would try to search and use the Creative Cloud cleaner app: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html then try to reinstall. creating another user profile might be a venue to explore. If you can, on that thread, you can post the contents of help/system info to help troubleshoot your issue.

C

courageous_Flower5FB2

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.0 20211013.r.36 623993d
0 address: 0x00007FF610E9EFD2 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF60F2805F4 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF60F27FB49 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF60E671734 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF60E6711C1 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF60E671261 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF60E6711E1 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF60E67D6DD base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF60F2C6AE5 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF60F2C95A8 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF60F2C8FDB base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF60F29FC59 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF60CC64319 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF60CC643B6 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60CC57C68 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF60CC6E831 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF60CF186B2 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF60CC5A362 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF60CEBA902 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCAC627034 base: 0x00007FFCAC610000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCAE5A2651 base: 0x00007FFCAE550000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

HELP!

E

Eddy1

Participant

Photoshop Error information

Code: -1

Text: vanwege een programmafout

Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.

Stack:

Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec

0 address: 0x112061ac0 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000112061afc Adobe Photoshop 2022 + 86076156'

1 address: 0x10fa5d584 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010fa5d584 Adobe Photoshop 2022 + 46212484'

2 address: 0x10fa5d7d1 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010fa5d7d1 Adobe Photoshop 2022 + 46213073'

3 address: 0x1128fddc3 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001128fddc3 Adobe Photoshop 2022 + 95104451'

4 address: 0x1128fdd99 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001128fdd99 Adobe Photoshop 2022 + 95104409'

5 address: 0x1128fdd89 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001128fdd89 Adobe Photoshop 2022 + 95104393'

6 address: 0x1128fdd79 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001128fdd79 Adobe Photoshop 2022 + 95104377'

7 address: 0x1128fdd3d base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001128fdd3d Adobe Photoshop 2022 + 95104317'

8 address: 0x10fa5a55b base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010fa5a55b Adobe Photoshop 2022 + 46200155'

9 address: 0x10fa581a5 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010fa581a5 Adobe Photoshop 2022 + 46191013'

10 address: 0x10fa5578b base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010fa5578b Adobe Photoshop 2022 + 46180235'

11 address: 0x10fa3f998 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010fa3f998 Adobe Photoshop 2022 + 46090648'

12 address: 0x10fa3faa4 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010fa3faa4 Adobe Photoshop 2022 + 46090916'

13 address: 0x10f93c230 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010f93c230 Adobe Photoshop 2022 + 45027888'

14 address: 0x152b9b485 base: 0x152afb000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000152b9b485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff2b95dbdf base: 0x7fff2b92c000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2b95dbdf -[NSApplication run] + 707'

16 address: 0x10f93cd32 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010f93cd32 Adobe Photoshop 2022 + 45030706'

17 address: 0x10f93f516 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010f93f516 Adobe Photoshop 2022 + 45040918'

18 address: 0x10fa402ac base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010fa402ac Adobe Photoshop 2022 + 46092972'

19 address: 0x112846ca9 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000112846ca9 Adobe Photoshop 2022 + 94354601'

20 address: 0x10ce503c2 base: 0x10ce4b000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010ce503c2 Adobe Photoshop 2022 + 21442'

21 address: 0x7fff6855dcc9 base: 0x7fff68543000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff6855dcc9 start + 1'

M

monkytunerecords

Participant

Photoshop Error information
Code: -1
Text: プログラムエラーです。
Message: 要求された操作を完了できません。プログラムエラーです。
Stack:
Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec
0 address: 0x10edc3ac0 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010edc3afc Adobe Photoshop 2022 + 86076156'
1 address: 0x10c7bf584 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c7bf584 Adobe Photoshop 2022 + 46212484'
2 address: 0x10c7bf7d1 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c7bf7d1 Adobe Photoshop 2022 + 46213073'
3 address: 0x10f65fdc3 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f65fdc3 Adobe Photoshop 2022 + 95104451'
4 address: 0x10f65fd99 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f65fd99 Adobe Photoshop 2022 + 95104409'
5 address: 0x10f65fd89 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010f65fd89 Adobe Photoshop 2022 + 95104393'
6 address: 0x10f65fd79 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010f65fd79 Adobe Photoshop 2022 + 95104377'
7 address: 0x10f65fd3d base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f65fd3d Adobe Photoshop 2022 + 95104317'
8 address: 0x10c7bc55b base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c7bc55b Adobe Photoshop 2022 + 46200155'
9 address: 0x10c7ba1a5 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c7ba1a5 Adobe Photoshop 2022 + 46191013'
10 address: 0x10c7b778b base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c7b778b Adobe Photoshop 2022 + 46180235'
11 address: 0x10c7a1998 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c7a1998 Adobe Photoshop 2022 + 46090648'
12 address: 0x10c7a1aa4 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c7a1aa4 Adobe Photoshop 2022 + 46090916'
13 address: 0x10c69e230 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c69e230 Adobe Photoshop 2022 + 45027888'
14 address: 0x12252c485 base: 0x12248c000 module name: 'Spaces' symbol info: '14 Spaces 0x000000012252c485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7ff81e05b1a7 base: 0x7ff81dbf3000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff81e05b1a7 -[NSApplication _handleEvent:] + 65'
16 address: 0x7ff81dc2293e base: 0x7ff81dbf3000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff81dc2293e -[NSApplication run] + 623'
17 address: 0x10c69ed32 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010c69ed32 Adobe Photoshop 2022 + 45030706'
18 address: 0x10c6a1516 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010c6a1516 Adobe Photoshop 2022 + 45040918'
19 address: 0x10c7a22ac base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010c7a22ac Adobe Photoshop 2022 + 46092972'
20 address: 0x10f5a8ca9 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010f5a8ca9 Adobe Photoshop 2022 + 94354601'
21 address: 0x109bb23c2 base: 0x109bad000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x0000000109bb23c2 Adobe Photoshop 2022 + 21442'
22 address: 0x117b494fe module name: '<unknown module>' symbol info: '22 dyld 0x0000000117b494fe start + 462'

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