Frustrated by Program Errors in Photoshop? We can help! First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files Next, if after following the steps above and you're still encountering Program Errors: Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Pete.Green

Question

Program Error Diagnostic Plugin feedback

Forum|Forum|5 years ago
January 29, 2021
910 replies
247968 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

Show previous replies

E

emilies15418597

Participant

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.0.2 20211119.r.101 ace26c0

0 address: 0x1135ed6c0 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001135ed6fc Adobe Photoshop 2022 + 85030652'

1 address: 0x1110944d4 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001110944d4 Adobe Photoshop 2022 + 45868244'

2 address: 0x111094721 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000111094721 Adobe Photoshop 2022 + 45868833'

3 address: 0x113db4ac3 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000113db4ac3 Adobe Photoshop 2022 + 93186755'

4 address: 0x113db4a99 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000113db4a99 Adobe Photoshop 2022 + 93186713'

5 address: 0x113db4a89 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000113db4a89 Adobe Photoshop 2022 + 93186697'

6 address: 0x113db4a79 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000113db4a79 Adobe Photoshop 2022 + 93186681'

7 address: 0x113db4a3d base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000113db4a3d Adobe Photoshop 2022 + 93186621'

8 address: 0x11109145b base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000011109145b Adobe Photoshop 2022 + 45855835'

9 address: 0x11108f3b5 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000011108f3b5 Adobe Photoshop 2022 + 45847477'

10 address: 0x11108cb11 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000011108cb11 Adobe Photoshop 2022 + 45837073'

11 address: 0x111076d58 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000111076d58 Adobe Photoshop 2022 + 45747544'

12 address: 0x111076e64 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000111076e64 Adobe Photoshop 2022 + 45747812'

13 address: 0x110f76970 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000110f76970 Adobe Photoshop 2022 + 44697968'

14 address: 0x2236a4635 base: 0x223604000 module name: 'Spaces' symbol info: '14 Spaces 0x00000002236a4635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff230fabe1 base: 0x7fff22c5b000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230fabe1 -[NSApplication _handleEvent:] + 65'

16 address: 0x7fff22c8ac8e base: 0x7fff22c5b000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c8ac8e -[NSApplication run] + 623'

17 address: 0x110f77472 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000110f77472 Adobe Photoshop 2022 + 44700786'

18 address: 0x110f79a44 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000110f79a44 Adobe Photoshop 2022 + 44710468'

19 address: 0x11107765c base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000011107765c Adobe Photoshop 2022 + 45749852'

20 address: 0x113cfb2a9 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000113cfb2a9 Adobe Photoshop 2022 + 92426921'

21 address: 0x10e4db4c9 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010e4db4c9 Adobe Photoshop 2022 + 21705'

22 address: 0x7fff203b6f3d base: 0x7fff203a1000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff203b6f3d start + 1'

E

emilies15418597

Participant

I,m getting this error when trying to create a stroke around an object from the effects panel.
I also received a similar error this morning when hitting commandC/command V on a layer.
Very frustrating....

M

Manuela5E29

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x1102286c0 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001102286fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10dccf4d4 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010dccf4d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10dccf721 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010dccf721 Adobe Photoshop 2022 + 45868833'
3 address: 0x1109efac3 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001109efac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x1109efa99 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001109efa99 Adobe Photoshop 2022 + 93186713'
5 address: 0x1109efa89 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001109efa89 Adobe Photoshop 2022 + 93186697'
6 address: 0x1109efa79 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001109efa79 Adobe Photoshop 2022 + 93186681'
7 address: 0x1109efa3d base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001109efa3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10dccc45b base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010dccc45b Adobe Photoshop 2022 + 45855835'
9 address: 0x10dcca3b5 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010dcca3b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10dcc7b11 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010dcc7b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10dcb1d58 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010dcb1d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10dcb1e64 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010dcb1e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10dbb1970 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010dbb1970 Adobe Photoshop 2022 + 44697968'
14 address: 0x17925f635 base: 0x1791bf000 module name: 'Spaces' symbol info: '14 Spaces 0x000000017925f635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff231a8be1 base: 0x7fff22d09000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231a8be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d38c8e base: 0x7fff22d09000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d38c8e -[NSApplication run] + 623'
17 address: 0x10dbb2472 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010dbb2472 Adobe Photoshop 2022 + 44700786'
18 address: 0x10dbb4a44 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010dbb4a44 Adobe Photoshop 2022 + 44710468'
19 address: 0x10dcb265c base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010dcb265c Adobe Photoshop 2022 + 45749852'
20 address: 0x1109362a9 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001109362a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x10b1164c9 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010b1164c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff20464f3d base: 0x7fff2044f000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20464f3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

R

rmjaln

Participating Frequently

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.0.2 20211119.r.101 ace26c0

0 address: 0x10c8cf6c0 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010c8cf6fc Adobe Photoshop 2022 + 85030652'

1 address: 0x10a3764d4 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010a3764d4 Adobe Photoshop 2022 + 45868244'

2 address: 0x10a376721 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010a376721 Adobe Photoshop 2022 + 45868833'

3 address: 0x10d096ac3 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010d096ac3 Adobe Photoshop 2022 + 93186755'

4 address: 0x10d096a99 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010d096a99 Adobe Photoshop 2022 + 93186713'

5 address: 0x10d096a89 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010d096a89 Adobe Photoshop 2022 + 93186697'

6 address: 0x10d096a79 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010d096a79 Adobe Photoshop 2022 + 93186681'

7 address: 0x10d096a3d base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010d096a3d Adobe Photoshop 2022 + 93186621'

8 address: 0x10a37345b base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010a37345b Adobe Photoshop 2022 + 45855835'

9 address: 0x10a3713b5 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010a3713b5 Adobe Photoshop 2022 + 45847477'

10 address: 0x10a36eb11 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010a36eb11 Adobe Photoshop 2022 + 45837073'

11 address: 0x10a358d58 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010a358d58 Adobe Photoshop 2022 + 45747544'

12 address: 0x10a358e64 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010a358e64 Adobe Photoshop 2022 + 45747812'

13 address: 0x10a258970 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010a258970 Adobe Photoshop 2022 + 44697968'

14 address: 0x208819635 base: 0x208779000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000208819635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff310925bf base: 0x7fff31061000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff310925bf -[NSApplication run] + 707'

16 address: 0x10a259472 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010a259472 Adobe Photoshop 2022 + 44700786'

17 address: 0x10a25ba44 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010a25ba44 Adobe Photoshop 2022 + 44710468'

18 address: 0x10a35965c base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010a35965c Adobe Photoshop 2022 + 45749852'

19 address: 0x10cfdd2a9 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010cfdd2a9 Adobe Photoshop 2022 + 92426921'

20 address: 0x1077bd4c9 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001077bd4c9 Adobe Photoshop 2022 + 21705'

21 address: 0x7fff6e024cc9 base: 0x7fff6e00a000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff6e024cc9 start + 1'

22 address: 0x1 module name: '<unknown module>' symbol info: '22 ??? 0x0000000000000001 0x0 + 1'

T

Tyler220812940aep

Participant

This is beyond ridiculous. Photoshop won't allow me to open any images of any kind. I have already followed the instructions in this thread to no avail. The Photoshop diagnostic plugin does not work when I try to run it and so it does not even give me any data to copy to the clipboard etc. Photoshop was working perfectly fine for me last week. WTH did you guys change to break the program this badly?
I'm running Windows 11 Pro with all the latest updates installed.
I have the latest AMD Graphics Drivers installed.
I have the latest version of Photoshop installed.
I completely reinstalled my graphics drivers.
I completely uninstalled and reinstalled Photoshop.
I installed older versions of Photoshop, and those gave me the same issues.
I've got an ASUS Crosshair VIII Hero Motherboard, AMD Ryzen 7 3700X CPU with the latest chipset drivers installed, an AMD Radeon RX 5700 XT with the latest graphics drivers, and 64GB of RAM.
I have clients waiting on images and I have to embarrasingly tell them that I can't finish the processing and editing because Adobe's worthless Photoshop application can't even open a single image file of any kind.
Fix your garbage software. I see now why so many people often switch to CaptureOne. At least their stuff works.

X

xmikal65x

Participant

I found my issue. Apparently the images that were sent to me were TIF files
disguised as JPG. All I did was change the file extension from jpg to tif
and the image loaded correctly.

Might not be your case, but give it a try. Try png as well.

X

xmikal65x

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF7502ADC92 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF74E68F314 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF74E68E869 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF74DA81834 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF74DA814D1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF74DA816F1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF74DA814F1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF74DA8DBBD base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF74E6D5805 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF74E6D82C8 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF74E6D7CFB base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF74E6AE979 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF74C0742D9 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF74C074376 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF74C067C28 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF74C07E831 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF74C3286A2 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF74C06A322 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF74C2CA8F2 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAC20B54E0 base: 0x00007FFAC20A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAC33C485B base: 0x00007FFAC33C0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Maria de la Luz Vial

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF79A2ADC92 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF79868F314 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF79868E869 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF797A81834 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF797A814D1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF797A816F1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF797A814F1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF797A8DBBD base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7986D5805 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7986D82C8 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7986D7CFB base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7986AE979 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7960742D9 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF796074376 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF796067C28 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF79607E831 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7963286A2 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF79606A322 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7962CA8F2 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFEC29F7034 base: 0x00007FFEC29E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFEC3F42651 base: 0x00007FFEC3EF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

F

FabPulp

Participant

Photoshop Error information

Code: -1

Text: en raison d'une erreur du programme

Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.

Stack:

Adobe Photoshop 23.0.2 20211119.r.101 ace26c0

0 address: 0x107359c98 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000107359cc8 Adobe Photoshop 2022 + 75947208'

1 address: 0x10518d084 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010518d084 Adobe Photoshop 2022 + 40505476'

2 address: 0x10518d2c4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010518d2c4 Adobe Photoshop 2022 + 40506052'

3 address: 0x1079bb5b4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001079bb5b4 Adobe Photoshop 2022 + 82638260'

4 address: 0x1079bb590 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001079bb590 Adobe Photoshop 2022 + 82638224'

5 address: 0x1079bb584 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001079bb584 Adobe Photoshop 2022 + 82638212'

6 address: 0x1079bb578 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001079bb578 Adobe Photoshop 2022 + 82638200'

7 address: 0x1079bb4f4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001079bb4f4 Adobe Photoshop 2022 + 82638068'

8 address: 0x10518a870 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010518a870 Adobe Photoshop 2022 + 40495216'

9 address: 0x1051889b8 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001051889b8 Adobe Photoshop 2022 + 40487352'

10 address: 0x1051864cc base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x00000001051864cc Adobe Photoshop 2022 + 40477900'

11 address: 0x10517091c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010517091c Adobe Photoshop 2022 + 40388892'

12 address: 0x105170a44 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000105170a44 Adobe Photoshop 2022 + 40389188'

13 address: 0x1050778fc base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001050778fc Adobe Photoshop 2022 + 39368956'

14 address: 0x192fe9b78 base: 0x192b5a000 module name: 'AppKit' symbol info: '14 AppKit 0x0000000192fe9b78 -[NSApplication _handleEvent:] + 76'

15 address: 0x192b8bcd4 base: 0x192b5a000 module name: 'AppKit' symbol info: '15 AppKit 0x0000000192b8bcd4 -[NSApplication run] + 636'

16 address: 0x105078364 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000105078364 Adobe Photoshop 2022 + 39371620'

17 address: 0x10507a8a0 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010507a8a0 Adobe Photoshop 2022 + 39381152'

18 address: 0x10517127c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010517127c Adobe Photoshop 2022 + 40391292'

19 address: 0x10791267c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010791267c Adobe Photoshop 2022 + 81946236'

20 address: 0x102af0e10 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000102af0e10 Adobe Photoshop 2022 + 19984'

21 address: 0x1902cd450 base: 0x1902b5000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00000001902cd450 start + 4'

혜

혜린22048873cfio

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10cd096c0 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010cd096fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10a7b04d4 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010a7b04d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10a7b0721 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010a7b0721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10d4d0ac3 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010d4d0ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10d4d0a99 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010d4d0a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10d4d0a89 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010d4d0a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10d4d0a79 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010d4d0a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10d4d0a3d base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010d4d0a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10a7ad45b base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010a7ad45b Adobe Photoshop 2022 + 45855835'
9 address: 0x10a7ab3b5 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010a7ab3b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10a7a8b11 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010a7a8b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10a792d58 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010a792d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10a792e64 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010a792e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10a692970 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010a692970 Adobe Photoshop 2022 + 44697968'
14 address: 0x169e4a635 base: 0x169daa000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000169e4a635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff321bb5bf base: 0x7fff3218a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff321bb5bf -[NSApplication run] + 707'
16 address: 0x10a693472 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010a693472 Adobe Photoshop 2022 + 44700786'
17 address: 0x10a695a44 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010a695a44 Adobe Photoshop 2022 + 44710468'

The font is not available.

Help me, please. I am using a translator.

18 address: 0x10a79365c base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010a79365c Adobe Photoshop 2022 + 45749852'
19 address: 0x10d4172a9 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010d4172a9 Adobe Photoshop 2022 + 92426921'
20 address: 0x107bf74c9 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000107bf74c9 Adobe Photoshop 2022 + 21705'
21 address: 0x7fff6efcacc9 base: 0x7fff6efb0000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff6efcacc9 start + 1'

B

Brian22041608pyle

Participant

Oh god please someone help me. I've been trying to get some assistance all afternoon. I have a simple problem, and there's probably a simple answer, but the fact that it's just beyond my reach........ holy christ. [Comment removed by moderator] . Please somebody please please please respond to this soon

PECourtejoie

Community Expert

Brian, please start another thread, where you can explain your problem in depth.

B

Brian22041608pyle

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF76E21DC92 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF76C5FF314 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF76C5FE869 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF76B9F1834 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF76B9F14D1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF76B9F16F1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF76B9F14F1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF76B9FDBBD base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF76C645805 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF76C6482C8 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF76C647CFB base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF76C61E979 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF769FE42D9 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF769FE4376 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF769FD7C28 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF769FEE831 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF76A2986A2 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF769FDA322 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF76A23A8F2 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAFC817034 base: 0x00007FFAFC800000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAFCA82651 base: 0x00007FFAFCA30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

B

Brian22041608pyle

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

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