Frustrated by Program Errors in Photoshop? We can help! First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files Next, if after following the steps above and you're still encountering Program Errors: Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Pete.Green

Question

Program Error Diagnostic Plugin feedback

Forum|Forum|5 years ago
January 29, 2021
910 replies
248000 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

Show previous replies

koksalfindik

Participant

Merhaba,

bu sorunu uzun zamandır yaşıyorum bir türlü çözüme kavuşturamadım. https://www.zoo.com.tr pet shop sitemdeki ürünlerde photshop işlemleri yapamıyorum ve işlerim aksıyor. Nasıl çözebilirim?

meghanm80238136

Participant

Trying to save PSD to external drive. Started with PS 2021. Running Mac OS Big Sur.

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “CDH-20210428-MMC10219.psd” because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x10af6612d base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010af66169 Adobe Photoshop 2021 + 85639529'
1 address: 0x108ee011e base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000108ee011e Adobe Photoshop 2021 + 51536158'
2 address: 0x108ee0484 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000108ee0484 Adobe Photoshop 2021 + 51537028'
3 address: 0x1082e1a85 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001082e1a85 Adobe Photoshop 2021 + 38959749'
4 address: 0x107a47e8d base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000107a47e8d Adobe Photoshop 2021 + 29941389'
5 address: 0x108ed8f91 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000108ed8f91 Adobe Photoshop 2021 + 51507089'
6 address: 0x108ec3de8 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000108ec3de8 Adobe Photoshop 2021 + 51420648'
7 address: 0x108ec3ef4 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000108ec3ef4 Adobe Photoshop 2021 + 51420916'
8 address: 0x108dc56cd base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000108dc56cd Adobe Photoshop 2021 + 50378445'
9 address: 0x16ea4c1a5 base: 0x16e9ae000 module name: 'Spaces' symbol info: '9 Spaces 0x000000016ea4c1a5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff23125f1e base: 0x7fff22c87000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff23125f1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22cb66af base: 0x7fff22c87000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22cb66af -[NSApplication run] + 623'
12 address: 0x108dc61a2 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000108dc61a2 Adobe Photoshop 2021 + 50381218'
13 address: 0x108dc845a base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000108dc845a Adobe Photoshop 2021 + 50390106'
14 address: 0x108ec46bc base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x0000000108ec46bc Adobe Photoshop 2021 + 51422908'
15 address: 0x108988e08 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000108988e08 Adobe Photoshop 2021 + 45936136'
16 address: 0x105dbd7c9 base: 0x105dba000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000105dbd7c9 Adobe Photoshop 2021 + 14281'
17 address: 0x7fff203ca621 base: 0x7fff203b5000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff203ca621 start + 1'

Yoan5FA0

Participant

Photoshop Error information
Code: -1
Text: en raison d'une erreur du programme
Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x00007FF783811576 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
1 address: 0x00007FF781F8E530 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
2 address: 0x00007FF781F8DAA9 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
3 address: 0x00007FF781563114 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
4 address: 0x00007FF781562D71 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
5 address: 0x00007FF781562F71 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
6 address: 0x00007FF781562D91 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
7 address: 0x00007FF78156CC6D base: 0x00007FF77F830000 module name: 'Photoshop.exe'
8 address: 0x00007FF781FCFEFE base: 0x00007FF77F830000 module name: 'Photoshop.exe'
9 address: 0x00007FF781FD2501 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
10 address: 0x00007FF781FD1FE6 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
11 address: 0x00007FF781FAC999 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
12 address: 0x00007FF77FC85856 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
13 address: 0x00007FF77FC858E3 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
14 address: 0x00007FF77FC7A688 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
15 address: 0x00007FF77FC8EBFC base: 0x00007FF77F830000 module name: 'Photoshop.exe'
16 address: 0x00007FF77FF0DFAF base: 0x00007FF77F830000 module name: 'Photoshop.exe'
17 address: 0x00007FF77FC7C41B base: 0x00007FF77F830000 module name: 'Photoshop.exe'
18 address: 0x00007FF77FED2912 base: 0x00007FF77F830000 module name: 'Photoshop.exe'
19 address: 0x00007FFB0E987034 base: 0x00007FFB0E970000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFB10622651 base: 0x00007FFB105D0000 module name: 'ntdll.dll'

michaelh17487817

Participant

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save as “Simply Open V9.psd” because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x109e5812d base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000109e58169 Adobe Photoshop 2021 + 85639529'
1 address: 0x107dd211e base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000107dd211e Adobe Photoshop 2021 + 51536158'
2 address: 0x107dd2484 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000107dd2484 Adobe Photoshop 2021 + 51537028'
3 address: 0x1071d3a85 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001071d3a85 Adobe Photoshop 2021 + 38959749'
4 address: 0x106939e8d base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000106939e8d Adobe Photoshop 2021 + 29941389'
5 address: 0x107dcaf91 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000107dcaf91 Adobe Photoshop 2021 + 51507089'
6 address: 0x107db5de8 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000107db5de8 Adobe Photoshop 2021 + 51420648'
7 address: 0x107db5ef4 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000107db5ef4 Adobe Photoshop 2021 + 51420916'
8 address: 0x107cb76cd base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000107cb76cd Adobe Photoshop 2021 + 50378445'
9 address: 0x16c2631a5 base: 0x16c1c5000 module name: 'Spaces' symbol info: '9 Spaces 0x000000016c2631a5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff230f5f1e base: 0x7fff22c57000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff230f5f1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22c866af base: 0x7fff22c57000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c866af -[NSApplication run] + 623'
12 address: 0x107cb81a2 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000107cb81a2 Adobe Photoshop 2021 + 50381218'
13 address: 0x107cba45a base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000107cba45a Adobe Photoshop 2021 + 50390106'
14 address: 0x107db66bc base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x0000000107db66bc Adobe Photoshop 2021 + 51422908'
15 address: 0x10787ae08 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010787ae08 Adobe Photoshop 2021 + 45936136'
16 address: 0x104caf7c9 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000104caf7c9 Adobe Photoshop 2021 + 14281'
17 address: 0x7fff2039a621 base: 0x7fff20385000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2039a621 start + 1'

michaelh17487817

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x109e5812d base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000109e58169 Adobe Photoshop 2021 + 85639529'
1 address: 0x107dd211e base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000107dd211e Adobe Photoshop 2021 + 51536158'
2 address: 0x107dd2371 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000107dd2371 Adobe Photoshop 2021 + 51536753'
3 address: 0x107926aa3 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000107926aa3 Adobe Photoshop 2021 + 46639779'
4 address: 0x107926a79 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000107926a79 Adobe Photoshop 2021 + 46639737'
5 address: 0x107926a69 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000107926a69 Adobe Photoshop 2021 + 46639721'
6 address: 0x107926a59 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000107926a59 Adobe Photoshop 2021 + 46639705'
7 address: 0x107926a1d base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000107926a1d Adobe Photoshop 2021 + 46639645'
8 address: 0x107dcfa6b base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000107dcfa6b Adobe Photoshop 2021 + 51526251'
9 address: 0x107dcd815 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000107dcd815 Adobe Photoshop 2021 + 51517461'
10 address: 0x107dcaf91 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000107dcaf91 Adobe Photoshop 2021 + 51507089'
11 address: 0x107db5de8 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000107db5de8 Adobe Photoshop 2021 + 51420648'
12 address: 0x107db5ef4 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000107db5ef4 Adobe Photoshop 2021 + 51420916'
13 address: 0x107cb76cd base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000107cb76cd Adobe Photoshop 2021 + 50378445'
14 address: 0x16c2631a5 base: 0x16c1c5000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016c2631a5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230f5f1e base: 0x7fff22c57000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230f5f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c866af base: 0x7fff22c57000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c866af -[NSApplication run] + 623'
17 address: 0x107cb81a2 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000107cb81a2 Adobe Photoshop 2021 + 50381218'
18 address: 0x107cba45a base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000107cba45a Adobe Photoshop 2021 + 50390106'
19 address: 0x107db66bc base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000107db66bc Adobe Photoshop 2021 + 51422908'
20 address: 0x10787ae08 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010787ae08 Adobe Photoshop 2021 + 45936136'
21 address: 0x104caf7c9 base: 0x104cac000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000104caf7c9 Adobe Photoshop 2021 + 14281'
22 address: 0x7fff2039a621 base: 0x7fff20385000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2039a621 start + 1'

gregs35199542

Participant

Here is what the plug-in copied to the clipboard for me. This is very frustrating and has cost me hours trying to fix this so that I can get my work done.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x00007FF6E5FD1576 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
1 address: 0x00007FF6E474E530 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
2 address: 0x00007FF6E474DAA9 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
3 address: 0x00007FF6E3D23114 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
4 address: 0x00007FF6E3D22D71 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
5 address: 0x00007FF6E3D22F71 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
6 address: 0x00007FF6E3D22D91 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
7 address: 0x00007FF6E3D2CC6D base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
8 address: 0x00007FF6E478FEFE base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
9 address: 0x00007FF6E4792501 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
10 address: 0x00007FF6E4791FE6 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
11 address: 0x00007FF6E476C999 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6E2445856 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
13 address: 0x00007FF6E24458E3 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
14 address: 0x00007FF6E2439D88 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
15 address: 0x00007FF6E244EBFC base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
16 address: 0x00007FF6E26CDFAF base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
17 address: 0x00007FF6E243C41B base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
18 address: 0x00007FF6E2692912 base: 0x00007FF6E1FF0000 module name: 'Photoshop.exe'
19 address: 0x00007FFDC8A97034 base: 0x00007FFDC8A80000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFDCA102651 base: 0x00007FFDCA0B0000 module name: 'ntdll.dll'

gregs35199542

Participant

Found a work-around that is quite annoying, but works:

1) Close Photoshop

2) Navigate to C:\Users\user_name\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings

3) Move the 'Adobe Photoshop 2021 Prefs.psp' file to the Desktop - or somewhere else

4) Restart Photoshop

If you exit Photoshop, the problem comes back on the next reopen and so you have to repeat the above process.

Prior to doing this, I couldn't open any files at all without the error; and after trying, I would also get the error trying to close Photoshop so had to force it closed from the Task Manager.

This fixed everything until I exited Photoshop and went back in, then it was the same issue. So basically, Photoshop seems to recreate that file each time it is moved and there is something in that file causing the issue. Hopefully there's a proper fix soon.

chrisj32822635

Participant

All i am getting is this

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

I've tried rolling back and previous versions are now displaying the same error!

Can't do any work!!!!

Chris

Aunji21

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x00007FF6B1061576 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
1 address: 0x00007FF6AF7DE530 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
2 address: 0x00007FF6AF7DDAA9 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
3 address: 0x00007FF6AEDB3114 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
4 address: 0x00007FF6AEDB2D71 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
5 address: 0x00007FF6AEDB2F71 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
6 address: 0x00007FF6AEDB2D91 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
7 address: 0x00007FF6AEDBCC6D base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
8 address: 0x00007FF6AF81FEFE base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
9 address: 0x00007FF6AF822501 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
10 address: 0x00007FF6AF821FE6 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
11 address: 0x00007FF6AF7FC999 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
12 address: 0x00007FF6AD4D5856 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
13 address: 0x00007FF6AD4D58E3 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
14 address: 0x00007FF6AD4C9D88 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
15 address: 0x00007FF6AD4DEBFC base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
16 address: 0x00007FF6AD75DFAF base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
17 address: 0x00007FF6AD4CC41B base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
18 address: 0x00007FF6AD722912 base: 0x00007FF6AD080000 module name: 'Photoshop.exe'
19 address: 0x00007FFB3F0D7034 base: 0x00007FFB3F0C0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFB40342651 base: 0x00007FFB402F0000 module name: 'ntdll.dll'

samuelg54460246

Participant

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “Notas Sermon - Determinados.psd” because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x10d45712d base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010d457169 Adobe Photoshop 2021 + 85639529'
1 address: 0x10b3d111e base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010b3d111e Adobe Photoshop 2021 + 51536158'
2 address: 0x10b3d1484 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010b3d1484 Adobe Photoshop 2021 + 51537028'
3 address: 0x10a7d2a85 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010a7d2a85 Adobe Photoshop 2021 + 38959749'
4 address: 0x109f38e8d base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000109f38e8d Adobe Photoshop 2021 + 29941389'
5 address: 0x10b3c9f91 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b3c9f91 Adobe Photoshop 2021 + 51507089'
6 address: 0x10b3b4de8 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b3b4de8 Adobe Photoshop 2021 + 51420648'
7 address: 0x10b3b4ef4 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b3b4ef4 Adobe Photoshop 2021 + 51420916'
8 address: 0x10b2b66cd base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010b2b66cd Adobe Photoshop 2021 + 50378445'
9 address: 0x171d911a5 base: 0x171cf3000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000171d911a5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff23040f1e base: 0x7fff22ba2000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff23040f1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22bd16af base: 0x7fff22ba2000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22bd16af -[NSApplication run] + 623'
12 address: 0x10b2b71a2 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010b2b71a2 Adobe Photoshop 2021 + 50381218'
13 address: 0x10b2b945a base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010b2b945a Adobe Photoshop 2021 + 50390106'
14 address: 0x10b3b56bc base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010b3b56bc Adobe Photoshop 2021 + 51422908'
15 address: 0x10ae79e08 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010ae79e08 Adobe Photoshop 2021 + 45936136'
16 address: 0x1082ae7c9 base: 0x1082ab000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x00000001082ae7c9 Adobe Photoshop 2021 + 14281'
17 address: 0x7fff203b0621 base: 0x7fff2039b000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff203b0621 start + 1'

defaultcly9l2y26u98

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not open “Ultimate guide to Building Your Residential Sales Team Book Cover.psd” because of a program error.
Stack:
Adobe Photoshop 22.3.1 20210406.r.122 990be2c
0 address: 0x00007FF7CA5A1576 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
1 address: 0x00007FF7C8D1E530 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
2 address: 0x00007FF7C8D1DAA9 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
3 address: 0x00007FF7C8D1F93A base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
4 address: 0x00007FF7C78ABF4E base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
5 address: 0x00007FF7C8D1E777 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
6 address: 0x00007FF7C7EBE1F2 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
7 address: 0x00007FF7C7EC09AC base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
8 address: 0x00007FF7C845F3BB base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
9 address: 0x00007FF7C7B5AF97 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
10 address: 0x00007FF7C7B5AD94 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
11 address: 0x00007FF7C7B5A868 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
12 address: 0x00007FF7C70CA2D9 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
13 address: 0x00007FF7C6D1119C base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
14 address: 0x00007FF7C6A33B19 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
15 address: 0x00007FF7C8044DE3 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
16 address: 0x00007FF7C8DCE153 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
17 address: 0x00007FF7C8D3BA1B base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
18 address: 0x00007FF7C8D3793A base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
19 address: 0x00007FF7C8D87CA2 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
20 address: 0x00007FF7C8D87545 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
21 address: 0x00007FF7C8D61FE6 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
22 address: 0x00007FF7C8D3C999 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
23 address: 0x00007FF7C6A15856 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
24 address: 0x00007FF7C6A158E3 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
25 address: 0x00007FF7C6A0A688 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
26 address: 0x00007FF7C6A1EBFC base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
27 address: 0x00007FF7C6C9DFAF base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
28 address: 0x00007FF7C6A0C41B base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
29 address: 0x00007FF7C6C62912 base: 0x00007FF7C65C0000 module name: 'Photoshop.exe'
30 address: 0x00007FFC681F7034 base: 0x00007FFC681E0000 module name: 'KERNEL32.DLL'
31 address: 0x00007FFC6A1C2651 base: 0x00007FFC6A170000 module name: 'ntdll.dll'

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