Program Error Diagnostic Plugin feedback

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “ELIC-FB-IG-March3-2021-v02.psd” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10d868e3d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010d868e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10b67ae6e base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010b67ae6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10b67b204 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010b67b204 Adobe Photoshop 2021 + 111055364'
3 address: 0x10a2b8136 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010a2b8136 Adobe Photoshop 2021 + 90333494'
4 address: 0x108af2a7d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000108af2a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x10b673cf5 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b673cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x10b65c568 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b65c568 Adobe Photoshop 2021 + 110929256'
7 address: 0x10b65c674 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b65c674 Adobe Photoshop 2021 + 110929524'
8 address: 0x10b5362ce base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010b5362ce Adobe Photoshop 2021 + 109724366'
9 address: 0x18c08aaa5 base: 0x18c032000 module name: 'Spaces' symbol info: '9 Spaces 0x000000018c08aaa5 PluginMain + 127797'
10 address: 0x7fff2c25d5bf base: 0x7fff2c22c000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2c25d5bf -[NSApplication run] + 707'
11 address: 0x10b536eb2 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010b536eb2 Adobe Photoshop 2021 + 109727410'
12 address: 0x10b53915d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010b53915d Adobe Photoshop 2021 + 109736285'
13 address: 0x10b65ce4c base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010b65ce4c Adobe Photoshop 2021 + 110931532'
14 address: 0x10b412ccb base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010b412ccb Adobe Photoshop 2021 + 108530891'
15 address: 0x104c95259 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000104c95259 Adobe Photoshop 2021 + 12889'
16 address: 0x7fff69095cc9 base: 0x7fff6907b000 module name: 'libdyld.dylib' symbol info: '16 libdyld.dylib 0x00007fff69095cc9 start + 1'
17 address: 0x1 module name: '<unknown module>' symbol info: '17 ??? 0x0000000000000001 0x0 + 1'

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF76CCB2056 base: 0x00007FF762600000 module name: 'Photoshop.exe'
1 address: 0x00007FF76B4A99C0 base: 0x00007FF762600000 module name: 'Photoshop.exe'
2 address: 0x00007FF76B4A8F19 base: 0x00007FF762600000 module name: 'Photoshop.exe'
3 address: 0x00007FF76AA8B434 base: 0x00007FF762600000 module name: 'Photoshop.exe'
4 address: 0x00007FF76AA8B0C1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
5 address: 0x00007FF76AA8B2C1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
6 address: 0x00007FF76AA8B0E1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
7 address: 0x00007FF76AA9445D base: 0x00007FF762600000 module name: 'Photoshop.exe'
8 address: 0x00007FF76B4E9F7E base: 0x00007FF762600000 module name: 'Photoshop.exe'
9 address: 0x00007FF76B4EC451 base: 0x00007FF762600000 module name: 'Photoshop.exe'
10 address: 0x00007FF76B4EBF36 base: 0x00007FF762600000 module name: 'Photoshop.exe'
11 address: 0x00007FF76B4C6A89 base: 0x00007FF762600000 module name: 'Photoshop.exe'
12 address: 0x00007FF7691B85F6 base: 0x00007FF762600000 module name: 'Photoshop.exe'
13 address: 0x00007FF7691B867D base: 0x00007FF762600000 module name: 'Photoshop.exe'
14 address: 0x00007FF7691ACBD8 base: 0x00007FF762600000 module name: 'Photoshop.exe'
15 address: 0x00007FF7691C198C base: 0x00007FF762600000 module name: 'Photoshop.exe'
16 address: 0x00007FF769447AEF base: 0x00007FF762600000 module name: 'Photoshop.exe'
17 address: 0x00007FF7691AF26B base: 0x00007FF762600000 module name: 'Photoshop.exe'
18 address: 0x00007FF76940C372 base: 0x00007FF762600000 module name: 'Photoshop.exe'
19 address: 0x00007FFDB1597C24 base: 0x00007FFDB1580000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFDB332D721 base: 0x00007FFDB32C0000 module name: 'ntdll.dll'

Hi Pete.Green,

here is my error clipboard:

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10dcdde3d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010dcdde79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10baefe6e base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010baefe6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10baf00f1 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010baf00f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x10b937f93 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010b937f93 Adobe Photoshop 2021 + 109252499'
4 address: 0x10b937f69 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010b937f69 Adobe Photoshop 2021 + 109252457'
5 address: 0x10b937f59 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b937f59 Adobe Photoshop 2021 + 109252441'
6 address: 0x10b937f49 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b937f49 Adobe Photoshop 2021 + 109252425'
7 address: 0x10b937f0d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b937f0d Adobe Photoshop 2021 + 109252365'
8 address: 0x10baed67b base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010baed67b Adobe Photoshop 2021 + 111044219'
9 address: 0x10baeb395 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010baeb395 Adobe Photoshop 2021 + 111035285'
10 address: 0x10bae8cf5 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010bae8cf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x10bad1568 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010bad1568 Adobe Photoshop 2021 + 110929256'
12 address: 0x10bad1674 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010bad1674 Adobe Photoshop 2021 + 110929524'
13 address: 0x10bad15bf base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010bad15bf Adobe Photoshop 2021 + 110929343'
14 address: 0x10b9ac111 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010b9ac111 Adobe Photoshop 2021 + 109728017'
15 address: 0x10b9abf6d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010b9abf6d Adobe Photoshop 2021 + 109727597'
16 address: 0x7fff213c750f base: 0x7fff21326000 module name: 'Foundation' symbol info: '16 Foundation 0x00007fff213c750f __NSFireTimer + 67'
17 address: 0x7fff2061390d base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '17 CoreFoundation 0x00007fff2061390d __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
18 address: 0x7fff206133e8 base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '18 CoreFoundation 0x00007fff206133e8 __CFRunLoopDoTimer + 922'
19 address: 0x7fff20612f42 base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '19 CoreFoundation 0x00007fff20612f42 __CFRunLoopDoTimers + 307'
20 address: 0x7fff205f954d base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '20 CoreFoundation 0x00007fff205f954d __CFRunLoopRun + 1958'
21 address: 0x7fff205f86ce base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '21 CoreFoundation 0x00007fff205f86ce CFRunLoopRunSpecific + 563'
22 address: 0x7fff28880630 base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '22 HIToolbox 0x00007fff28880630 RunCurrentEventLoopInMode + 292'
23 address: 0x7fff2888042c base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '23 HIToolbox 0x00007fff2888042c ReceiveNextEventCommon + 709'
24 address: 0x7fff2888014f base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '24 HIToolbox 0x00007fff2888014f _BlockUntilNextEventMatchingListInModeWithFilter + 64'
25 address: 0x7fff22e189b1 base: 0x7fff22dda000 module name: 'AppKit' symbol info: '25 AppKit 0x00007fff22e189b1 _DPSNextEvent + 883'
26 address: 0x7fff22e17177 base: 0x7fff22dda000 module name: 'AppKit' symbol info: '26 AppKit 0x00007fff22e17177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366'
27 address: 0x10b9aa9f5 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '27 Adobe Photoshop 2021 0x000000010b9aa9f5 Adobe Photoshop 2021 + 109722101'
28 address: 0x7fff22e0968a base: 0x7fff22dda000 module name: 'AppKit' symbol info: '28 AppKit 0x00007fff22e0968a -[NSApplication run] + 586'
29 address: 0x10b9abeb2 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '29 Adobe Photoshop 2021 0x000000010b9abeb2 Adobe Photoshop 2021 + 109727410'
30 address: 0x10b9ae15d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '30 Adobe Photoshop 2021 0x000000010b9ae15d Adobe Photoshop 2021 + 109736285'
31 address: 0x10bad1e4c base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '31 Adobe Photoshop 2021 0x000000010bad1e4c Adobe Photoshop 2021 + 110931532'
32 address: 0x10b887ccb base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '32 Adobe Photoshop 2021 0x000000010b887ccb Adobe Photoshop 2021 + 108530891'
33 address: 0x10510a259 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '33 Adobe Photoshop 2021 0x000000010510a259 Adobe Photoshop 2021 + 12889'
34 address: 0x7fff2051d621 base: 0x7fff20508000 module name: 'libdyld.dylib' symbol info: '34 libdyld.dylib 0x00007fff2051d621 start + 1'
35 address: 0x1 module name: '<unknown module>' symbol info: '35 ??? 0x0000000000000001 0x0 + 1'

I can not overwrite psd files. Please help. Thanks.

Sascha

Hello, i keep getting error message while saving PSD files.

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “IMG_5186-resave.psd” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x11747ae3d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000011747ae79 Adobe Photoshop 2021 + 146632313'
1 address: 0x11528ce6e base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000011528ce6e Adobe Photoshop 2021 + 111054446'
2 address: 0x11528d204 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000011528d204 Adobe Photoshop 2021 + 111055364'
3 address: 0x113eca136 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000113eca136 Adobe Photoshop 2021 + 90333494'
4 address: 0x112704a7d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000112704a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x115285cf5 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000115285cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x11526e568 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000011526e568 Adobe Photoshop 2021 + 110929256'
7 address: 0x11526e674 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000011526e674 Adobe Photoshop 2021 + 110929524'
8 address: 0x1151482ce base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x00000001151482ce Adobe Photoshop 2021 + 109724366'
9 address: 0x169f87aa5 base: 0x169f2f000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000169f87aa5 PluginMain + 127797'
10 address: 0x7fff233caf1e base: 0x7fff22f2c000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff233caf1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22f5b6af base: 0x7fff22f2c000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22f5b6af -[NSApplication run] + 623'
12 address: 0x115148eb2 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000115148eb2 Adobe Photoshop 2021 + 109727410'
13 address: 0x11514b15d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000011514b15d Adobe Photoshop 2021 + 109736285'
14 address: 0x11526ee4c base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000011526ee4c Adobe Photoshop 2021 + 110931532'
15 address: 0x115024ccb base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000115024ccb Adobe Photoshop 2021 + 108530891'
16 address: 0x10e8a7259 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010e8a7259 Adobe Photoshop 2021 + 12889'
17 address: 0x7fff2066f621 base: 0x7fff2065a000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2066f621 start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

Hi - I am getting:

"Could not complete your request because of a program error", when I open Photoshop and try to open any document. After receiving the error, anything I click then throws it (even the exit option and the X to exit the app).

I have:

• Updated ALL system drivers
• Updated all PS software (on Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa)
• Followed the link in the original post - nothing helped.
• Reinstall
• Enabled the Program Error Diagnostic plugin and reproduced, here is stacktrace:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF639E72056 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
1 address: 0x00007FF6386699C0 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
2 address: 0x00007FF638668F19 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
3 address: 0x00007FF637C4B434 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
4 address: 0x00007FF637C4B0C1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
5 address: 0x00007FF637C4B2C1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
6 address: 0x00007FF637C4B0E1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
7 address: 0x00007FF637C5445D base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
8 address: 0x00007FF6386A9F7E base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
9 address: 0x00007FF6386AC451 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
10 address: 0x00007FF6386ABF36 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
11 address: 0x00007FF638686A89 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6363785F6 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
13 address: 0x00007FF63637867D base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
14 address: 0x00007FF63636CBD8 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
15 address: 0x00007FF63638198C base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
16 address: 0x00007FF636607AEF base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
17 address: 0x00007FF63636F26B base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
18 address: 0x00007FF6365CC372 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
19 address: 0x00007FFF56EE7034 base: 0x00007FFF56ED0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFF572C2651 base: 0x00007FFF57270000 module name: 'ntdll.dll'

My husband is a Software Developer so he was looking into it too. Nothing in the event viewer (this is the latest win 10 64. My husband made sure all drivers are up to date, including vid drivers).

Please advice. Only thing left to try is installing older version.

Photoshop Error information Code: -1 Text: because of a program error Message: Could not complete your request because of a program error. Stack: Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa 0 address: 0x00007FF7C2D12056 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 1 address: 0x00007FF7C15099C0 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 2 address: 0x00007FF7C1508F19 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 3 address: 0x00007FF7C0AEB434 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 4 address: 0x00007FF7C0AEB0C1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 5 address: 0x00007FF7C0AEB2C1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 6 address: 0x00007FF7C0AEB0E1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 7 address: 0x00007FF7C0AF445D base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 8 address: 0x00007FF7C1549F7E base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 9 address: 0x00007FF7C154C451 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 10 address: 0x00007FF7C154BF36 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 11 address: 0x00007FF7C1526A89 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 12 address: 0x00007FF7BF2185F6 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 13 address: 0x00007FF7BF21867D base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 14 address: 0x00007FF7BF20CBD8 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 15 address: 0x00007FF7BF22198C base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 16 address: 0x00007FF7BF4A7AEF base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 17 address: 0x00007FF7BF20F26B base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 18 address: 0x00007FF7BF46C372 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 19 address: 0x00007FF80A1F7034 base: 0x00007FF80A1E0000 module name: 'KERNEL32.DLL' 20 address: 0x00007FF80A542651 base: 0x00007FF80A4F0000 module name: 'ntdll.dll'

Seems like I'm having the same errors as the previous reply just before me. This is really bad!! I'm on Windows 10

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF6F36C2056 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
1 address: 0x00007FF6F1EB99C0 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
2 address: 0x00007FF6F1EB8F19 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
3 address: 0x00007FF6F149B434 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
4 address: 0x00007FF6F149B0C1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
5 address: 0x00007FF6F149B2C1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
6 address: 0x00007FF6F149B0E1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
7 address: 0x00007FF6F14A445D base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
8 address: 0x00007FF6F1EF9F7E base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
9 address: 0x00007FF6F1EFC451 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
10 address: 0x00007FF6F1EFBF36 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
11 address: 0x00007FF6F1ED6A89 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
12 address: 0x00007FF6EFBC85F6 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
13 address: 0x00007FF6EFBC867D base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
14 address: 0x00007FF6EFBBCBD8 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
15 address: 0x00007FF6EFBD198C base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
16 address: 0x00007FF6EFE57AEF base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
17 address: 0x00007FF6EFBBF26B base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
18 address: 0x00007FF6EFE1C372 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
19 address: 0x00007FFB4C237034 base: 0x00007FFB4C220000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFB4CF7D241 base: 0x00007FFB4CF30000 module name: 'ntdll.dll'

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF65B392056 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
1 address: 0x00007FF659B899C0 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
2 address: 0x00007FF659B88F19 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
3 address: 0x00007FF65916B434 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
4 address: 0x00007FF65916B0C1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
5 address: 0x00007FF65916B2C1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
6 address: 0x00007FF65916B0E1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
7 address: 0x00007FF65917445D base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
8 address: 0x00007FF659BC9F7E base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
9 address: 0x00007FF659BCC451 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
10 address: 0x00007FF659BCBF36 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
11 address: 0x00007FF659BA6A89 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6578985F6 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
13 address: 0x00007FF65789867D base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
14 address: 0x00007FF65788CBD8 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
15 address: 0x00007FF6578A198C base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
16 address: 0x00007FF657B27AEF base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
17 address: 0x00007FF65788F26B base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
18 address: 0x00007FF657AEC372 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
19 address: 0x00007FFC4F9A7034 base: 0x00007FFC4F990000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFC5191D241 base: 0x00007FFC518D0000 module name: 'ntdll.dll'

Please save my sanity. I've been getting the dreaded "Could not complete your request because of a program error" upon opening Photoshop, but seemingly only if I have had my computer open for too long *without* having Photoshop open. It used to be a few hours, but today I had my computer on for a total of 32 minutes, went to open Photoshop for the first time, and could not even create a new file without the error popping up.

I have followed other steps, such as increasing cache levels, and my generator (preferences > plugins > enable/disable generator) has never been enabled, so I didn't need to disable it. Someone said this is a GPU problem, but I have never had a GPU problem with another program -- even other Adobe programs are fine.

Here's the thing from the diagnostic tool, though who knows if this is actually the error entry for the problem described above, because at the time I ran it, I had already restarted my computer and photoshop was functioning fine enough. Let me know if you need me to run it again when photoshop is misbehaving for like... posterity.