the file is not compatible with this version of photoshop

What's your version of Photoshop? When was the file you're trying to open created (in what version)?

Hi @Murugan_Saturdaysilooet

It appears that you are trying to open a file created in an older version. Could you please confirm which version of Photoshop you are using and in which version this file was created? You may also try the steps shared here: https://adobe.ly/44deNyl

Hope this helps!

Regards,

Srishti