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Inspiring
October 20, 2022
Question

Windows Photoshop 2023 V24 just randomly closes!

  • October 20, 2022
  • 16 replies
  • 17082 views

Photoshop 2023 V24 = Garbage! Windows Photoshop 2023 V24 just randomly closes! We're back to random crashes again! 

C'mon Adobe GET YOUR ACT TOGETHER!
Rolling back to 23.5.2, I have work to get done!

Windows 10 Pro 22H2

This topic has been closed for replies.

16 replies

Participant
February 7, 2023

Yeah. Just bring back CS2. Seriously. Hours of working on projects on end. Not a single issue, not a single hickup, all on low-end hardware.

Participant
July 30, 2023

Thanks Ectall, amazing help there.

Walms95
Known Participant
December 21, 2022

Photoshop same for me still random closing down 1/2 times a day

PECourtejoie
Community Expert
Community Expert
December 21, 2022

Hi, @Walms95 sory to hear that. could you remember what was the last operation you did in Photoshop?

Also did you try the same change that helped @Vlad Lanin : Prefernces> IMAGE
PROCESSING -SELECTION PROCESSING - to MORE STABLE instead of FASTER

Also, could you please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
If your post disappears, do not repost it, as it might need to be approved by a moderator. As an alternative you can save it to a .txt file on your computer and attach it on your answer via the forum. (attachments do not post from e-mail)

Participant
December 21, 2022

Can we please get a fix for these crashes, I'm way past annoyed at this point. I can't open more than 1 document at a time or else it just closes with no logs.

Adobe Photoshop Version: 24.1.0 20221206.r.166 be4691b x64
Number of Launches: 55
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22622.900
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3700 MHz
Built-in memory: 32694 MB
Free memory: 16766 MB
Memory available to Photoshop: 25131 MB
Memory used by Photoshop: 56 %
Crash Handler: Adobe
DCX Version: 6.15.3
SAM SDK Version: 2.0.0-main.1564
ACP.local Status:
- SDK Version: 2.11.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.0.0.43
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon RX 5700 XT
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,546 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=1813966 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64

[715 ms]
Start sniffer 2022-12-21 16:22:40
# Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=1813966 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64

{29 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon RX 5700 XT index=0)

# devices: 1
Device 0
Name: AMD Radeon RX 5700 XT
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,546 MB
VRAM: 8,546 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,141 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2022-11-30 000000.000000-000
Driver age: 1 month
Driver version: 31.0.12029.10015
Supports UMA: UNSUPPORTED
D3D-ID: 29471
End platform native
{85 ms}

{85 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon RX 5700 XT index=0)

# devices: 1
Device 0
Name: AMD Radeon RX 5700 XT
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,546 MB
VRAM: 8,546 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,141 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 22.11.2.221130)
Device version: 4.6 (4.6.0 Compatibility Profile Context 22.11.2.221130)
Vendor name: AMD
Driver date: 2022-11-30 000000.000000-000
Driver age: 1 month
Driver version: 31.0.12029.10015
GLSL version: 4.60 (4.60)
End platform OpenGL
{193 ms}

{193 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: gfx1010:xnack-
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3444.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3444.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 184 GB / s
Compute score: 4,733.17
Device name string: gfx1010:xnack-
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{643 ms}

Exit code kExitNormal
End sniffer 2022-12-21 16:22:41
[kStatusNormal, kExitNormal]

[715 ms]
Finish RunAllAPIs

[8332 ms]
Start GetSnifferResult

[8332 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040175648133047411
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Bob\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 930.8G, 672.6G free
D:\, 465.7G, 328.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.1
PSViews.dll Adobe Photoshop 2023 24.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
UPIC 2.5.0


Required plugins:

Accented Edges 24.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.1 - from the file “Filter Gallery.8bf”
Average 24.1 - from the file “Average.8bf”
Bas Relief 24.1 - from the file “Filter Gallery.8bf”
BMP 24.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.1 - from the file “Filter Gallery.8bf”
Charcoal 24.1 - from the file “Filter Gallery.8bf”
Chrome 24.1 - from the file “Filter Gallery.8bf”
Cineon 24.1 - from the file “Cineon.8bi”
Clouds 24.1 - from the file “Clouds.8bf”
Color Halftone 24.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.1 - from the file “Filter Gallery.8bf”
Conté Crayon 24.1 - from the file “Filter Gallery.8bf”
Craquelure 24.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.1 - from the file “Filter Gallery.8bf”
Crystallize 24.1 - from the file “Standard MultiPlugin.8bf”
Cutout 24.1 - from the file “Filter Gallery.8bf”
Dark Strokes 24.1 - from the file “Filter Gallery.8bf”
De-Interlace 24.1 - from the file “Standard MultiPlugin.8bf”
Dicom 24.1 - from the file “Dicom.8bi”
Difference Clouds 24.1 - from the file “Clouds.8bf”
Diffuse Glow 24.1 - from the file “Filter Gallery.8bf”
Displace 24.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.1 - from the file “Filter Gallery.8bf”
Entropy 24.1 - from the file “statistics.8ba”
Export Color Lookup Tables 24.1 - from the file “Export3DLUT.8be”
Extrude 24.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.1 - from the file “FastCore.8bx”
Fibers 24.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.1 - from the file “Filter Gallery.8bf”
Filter Gallery 24.1 - from the file “Filter Gallery.8bf”
Fresco 24.1 - from the file “Filter Gallery.8bf”
Glass 24.1 - from the file “Filter Gallery.8bf”
Glowing Edges 24.1 - from the file “Filter Gallery.8bf”
Grain 24.1 - from the file “Filter Gallery.8bf”
Graphic Pen 24.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.1 - from the file “Standard MultiPlugin.8bf”
IGES 24.1 - from the file “U3D.8bi”
Ink Outlines 24.1 - from the file “Filter Gallery.8bf”
JPEG 2000 24.1 - from the file “JPEG2000.8bi”
Kurtosis 24.1 - from the file “statistics.8ba”
Lens Blur 24.1 - from the file “Lens Blur.8bf”
Lens Correction 24.1 - from the file “Lens Correction.8bf”
Lens Flare 24.1 - from the file “Standard MultiPlugin.8bf”
Liquify 24.1 - from the file “Liquify.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 24.1 - from the file “ChannelPort.8bf”
Maximum 24.1 - from the file “statistics.8ba”
Mean 24.1 - from the file “statistics.8ba”
Measurement Core 24.1 - from the file “MeasurementCore.8me”
Median 24.1 - from the file “statistics.8ba”
Mezzotint 24.1 - from the file “Standard MultiPlugin.8bf”
Minimum 24.1 - from the file “statistics.8ba”
MMXCore Routines 24.1 - from the file “MMXCore.8bx”
Mosaic Tiles 24.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.1 - from the file “Filter Gallery.8bf”
Note Paper 24.1 - from the file “Filter Gallery.8bf”
NTSC Colors 24.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.1 - from the file “Filter Gallery.8bf”
OpenEXR 24.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.1 - from the file “Filter Gallery.8bf”
Palette Knife 24.1 - from the file “Filter Gallery.8bf”
Patchwork 24.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.1 - from the file “Standard MultiPlugin.8bf”
PCX 24.1 - from the file “PCX.8bi”
Photocopy 24.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.1 - from the file “ChannelPort.8bf”
Pinch 24.1 - from the file “Standard MultiPlugin.8bf”
Pixar 24.1 - from the file “Pixar.8bi”
Plaster 24.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.1 - from the file “Filter Gallery.8bf”
Pointillize 24.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.1 - from the file “PBM.8bi”
Poster Edges 24.1 - from the file “Filter Gallery.8bf”
PRC 24.1 - from the file “U3D.8bi”
Radial Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Radiance 24.1 - from the file “Radiance.8bi”
Range 24.1 - from the file “statistics.8ba”
Render Color Lookup Grid 24.1 - from the file “Export3DLUT.8be”
Reticulation 24.1 - from the file “Filter Gallery.8bf”
Ripple 24.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.1 - from the file “Filter Gallery.8bf”
Save for Web 24.1 - from the file “Save for Web.8be”
ScriptingSupport 24.1 - from the file “ScriptingSupport.8li”
Shear 24.1 - from the file “Standard MultiPlugin.8bf”
Skewness 24.1 - from the file “statistics.8ba”
Smart Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.1 - from the file “Filter Gallery.8bf”
Solarize 24.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.1 - from the file “Filter Gallery.8bf”
Spherize 24.1 - from the file “Standard MultiPlugin.8bf”
Sponge 24.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.1 - from the file “Filter Gallery.8bf”
Stained Glass 24.1 - from the file “Filter Gallery.8bf”
Stamp 24.1 - from the file “Filter Gallery.8bf”
Standard Deviation 24.1 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.1 - from the file “Filter Gallery.8bf”
Summation 24.1 - from the file “statistics.8ba”
Targa 24.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.1 - from the file “Filter Gallery.8bf”
Tiles 24.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.1 - from the file “Filter Gallery.8bf”
Twirl 24.1 - from the file “Standard MultiPlugin.8bf”
U3D 24.1 - from the file “U3D.8bi”
Underpainting 24.1 - from the file “Filter Gallery.8bf”
Vanishing Point 24.1 - from the file “VanishingPoint.8bf”
Variance 24.1 - from the file “statistics.8ba”
Water Paper 24.1 - from the file “Filter Gallery.8bf”
Watercolor 24.1 - from the file “Filter Gallery.8bf”
Wave 24.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.1 - from the file “WIASupport.8li”
Wind 24.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.1 - from the file “WBMP.8bi”
ZigZag 24.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

AlphaLaplacianBlend NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Filters\AlphaPlugins\AlphaLaplacian64.8bf”

Duplicate and Disabled plugins: NONE


Plugins that failed to load:

AlphaLaplacianBlend NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Filters\AlphaPlugins\AlphaLaplacian.8bf”


Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.4.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.4.0\"
CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0
Loaded at: 69 ms - launch time impact: 43 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder"
Loaded at: 22302 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 71 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 72 ms - launch time impact: 0 ms
Arranger (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
pexels (Prepared) 0.4.13.0 - from the file "Plugin Market Place"
Border Select (Prepared) 3.0.0.0 - from the file "Plugin Market Place"
Easy Panel (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
PSDcovers (Prepared) 2.1.14.0 - from the file "Plugin Market Place"
Web Sharpener V2.0.2 (Prepared) 2.0.2.0 - from the file "Plugin Market Place"
Floating Adjustments (Prepared) 2.0.3.0 - from the file "Plugin Market Place"
FitSize (Prepared) 1.0.3.0 - from the file "Plugin Market Place"
Social Media Toolkit (Prepared) 1.0.4.0 - from the file "Plugin Market Place"
1TouchPro Free Retouch (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
Pretouch (Prepared) 0.1.0.0 - from the file "Plugin Market Place"
TK Luminosity Mask (Prepared) 1.2.0.0 - from the file "Plugin Market Place"
Color Designer (Prepared) 1.0.4.0 - from the file "Plugin Market Place"
StockSolo – Stock Photo Search (Prepared) 2.0.7.0 - from the file "Plugin Market Place"
Sisense BloX Photo Generator (Prepared) 1.0.4.0 - from the file "Plugin Market Place"
Stability (Loaded) 0.7.1.0 - from the file "Plugin Market Place"
Loaded at: 34419 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.34.4.0 - from the file "Required Folder"
Loaded at: 10233 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.6.0 - from the file "Required Folder"
Loaded at: 22303 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 10234 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 10235 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.0.0.26 - from the file "Required Folder"
Loaded at: 22304 ms - launch time impact: 22 ms
Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder"
Scan time: 9 ms - entries: 39

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
Share04.superlight 1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\BeautyRetouch04\sw\superlight.html”
Giga Perfect Portraits Demo 1.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\gigaperfectportraitsdemo\index.html”
com.powtoon.adobe-auth 1.0.13 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.powtoon.adobe\auth.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Beauty Retouch 2.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\BeautyRetouch04\index.html”
PS Tools 0.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.davidebarranca.pstools\index.html”
Icons8 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.icons8\build\ui.html”
Generator Configuration 1.8.5 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.photoshop.generatorconfig\generatorconfig.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
Share04.light 1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\BeautyRetouch04\sw\light.html”
Powtoon 1.0.13 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.powtoon.adobe\index.html”
Share04.superdark 1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\BeautyRetouch04\sw\superdark.html”
Share04.dark 1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\BeautyRetouch04\sw\dark.html”
Generator Layer Names 2.1.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.photoshop.renamelayers\renamelayers.html”
Interactive Blender Panel 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveBlenderPanel\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

Landroid
Participant
December 4, 2022

This crashing issue still exists in v24 as of today. Someone in this thread said v23.5.2 works without issue so ill be downgrading to that.

Participant
November 20, 2022

Just to add. I also tried two computers, with the same result.Mine ar laptops, (one with 16GB RAM, and one with 24GB) so not as exotic as some of the specs mentioned here, but both should still be able to muddle through.

 

I found that if I went into Select and Mask for a second time in a session, Photshop 24 would freeze. No crash report. Sometimes End Tasking Photoshop and relaoding allowed me to contiue working, but after a couple of attempts, it would refuse to load without a restart.

 

I tried all the usual resetting of preferences etc. In the end rolling back to 23.5.3 solved my issues.

 

I hope this helps.

bertsirkin
Known Participant
November 16, 2022

As far as I can tell, this is an issue in the PS 2023 software. I run PS2023 on two different Windows computers. One with a NVIDIA 3070 and one with a NVIDIA 1070i GPU. One system has 64gb RAM and one has 32gb RAM. Both have the latest NVIDIA drivers. Both have the same crash isuse with no crash dialog. 

 

These are the two event log entries that keep re-occuring:

--------------------

Faulting application name: Photoshop.exe, version: 24.0.0.59, time stamp: 0x634899c1

Faulting module name: Camera Raw.8bi, version: 15.0.0.1264, time stamp: 0x632e09b3

Exception code: 0xc0000409

Fault offset: 0x0000000000f28735

Faulting process id: 0x0x4BEC

Faulting application start time: 0x0x1D8EB298F22F8D7

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2023\Photoshop.exe

Faulting module path: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\Camera Raw.8bi

Report Id: ba38d767-f01f-45f0-bfd0-0950b0491ff3

Faulting package full name:

Faulting package-relative application ID:

--------------------

Faulting application name: Photoshop.exe, version: 24.0.0.59, time stamp: 0x634899c1

Faulting module name: ntdll.dll, version: 10.0.22621.608, time stamp: 0xf2e8a5ab

Exception code: 0xc0000374

Fault offset: 0x000000000010c1c9

Faulting process id: 0x0x5D08

Faulting application start time: 0x0x1D8E615FDC5ECEB

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2023\Photoshop.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 5919bac0-81b0-4cb7-82da-1748ab7b0cce

Faulting package full name:

Faulting package-relative application ID:

--------------------

 

Bert

PECourtejoie
Community Expert
Community Expert
November 17, 2022

Hi, @bertsirkin can you post on this thread about the ACR crash, and reply to Rikk's questions: https://community.adobe.com/t5/camera-raw-discussions/user-reported-acr-15crasher/m-p/13352334#M20256

PECourtejoie
Community Expert
Community Expert
November 15, 2022
Azxiana
Participant
November 14, 2022

Same problem.  v22 through v24 hard crash the entire computer with something as simple as trying to select the magic wand tool.  Latest drivers, three different video cards, no overheating, no bloatware.(This includes Adobe malware/bloatware, I neutered that crap.)

ViscottAuthor
Inspiring
November 14, 2022

I upgraded to Windows 11 Pro last week....still the same Nvidia GeForce RTX 3090Ti and latest Nvidia Studio Drivers 522.30, but no thanks I will wait for an update. Still running PS 23.5.2 without any issues. 

LR 12.01 does hang and can take a minute to come back. <sigh>

 

 





KShinabery212
Community Expert
Community Expert
November 9, 2022

One thing I would do is check all your drivers...
If you have a PC tower.... literally check all your drivers for each thing.

Make sure they are up to date.  Usually this is how I fix things. 
There was a driver issue with NVIDIA....  that was causing crashes.  Once I downloaded that my Photoshop 2022 stoppe d crashing.  My guess that could be the same issue with 2023. Since I am not experiencing it.

Give it a tray and let me know.

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
vinny dellay
Known Participant
November 9, 2022

Hello!

 

I appreciate your response, but that was one of the first things I tried.  Uninstalled and then reinstalled drives for my NVIDIA graphics card, my wacom tablet and then ultimately reinstalled the entire operating system.

 

It had zero effect..

KShinabery212
Community Expert
Community Expert
November 16, 2022

That is so strange. Usually updating my drivers makes things work perfectly.
I am wondering if there is anything else going on in your computer.
How old is the graphics card?

 

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
Participating Frequently
November 9, 2022

I've been having the same problems for days now... so annoying and so disrupting!.... Again!
But of course, Adobe keeps charging my subscription every month  just in time as if everything works flawlessly.

Participant
October 31, 2022

Here with RTX 3070 and 32GB Ram, Crashes and makes the whole system restart itself as the screen goes black just because of 2 Artboards (1080p artboards)

D Fosse
Community Expert
Community Expert
October 31, 2022

A system restart is always caused by a crashing driver or failing/overheating hardware. In modern operating systems, an application cannot bring the whole system down. The application can crash or freeze, but not restart the system. There are layers to insulate from that.

 

So in this case we can conclude that Photoshop is not the problem. It may trigger a latent problem, but not cause it.

Participant
October 31, 2022

Thanks for all the info, well it's not overheating for sure, I'm monitoring that, but CPU crashes and the graphics drivers aren't the problems, in Photoshop 2022 I had a problem where every start-up needed to wait 30 seconds until it starts working, now this issue is also caused by CPU as I can see.
My CPU is I59600K, is it too weak for photoshop, or is the actual reason?
in Photoshop 2021 there is no issue, I guess I have to upgrade.