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amyvegte
Inspiring
December 26, 2024
Question

Had two hard drives and one crashed losing those photos

  • December 26, 2024
  • 13 replies
  • 2261 views

Hello community, I'm needing some help. Years ago I had two dedicated hard drives for my photos. One of them crashed leaving the photos it held gone forever.  I have since upgraded my backup work flow.  I recently found an old shoe box that had a backup of my catalogs over the years and I believe some of my lost images will be found on these burned DVD's. Problem is, I don't know what to do to get them back. I use APE 2022. Do I go to "Restore Cataglog"? I don't want to loose what I currently have as it's been years of new photos being added to my catalog since the loss of that drive. I haven't found a good solution in the community discussions and hoping someone can help talk me through this.

13 replies

Greg_S.
Community Expert
Community Expert
December 27, 2024

I don't have any recommendations for a disk restoration service.  It has been many years since I used such a service.  I'm sure a Google search will retrieve many.

 

Yes, I think you are starting at the right place.

There is no need to create a new catalog for the restoration of your backup.  The backup will restore a copy of your old catalog in its condition at the time it was backed up.  However, it would be good idea to backup your current catalog in its present state.  It will be useful if something goes astray when you do the bulk import from the restored catalog.

 

Once you restore the backup, perhaps you will be able to tell which folders contain the missing files. For example, if you have your folders organized by date or some other scheme.  If so, it will be relatively easy to import the missing photos into your current catalog.  Let me know, and I will walk you through the process. 

amyvegte
amyvegteAuthor
Inspiring
December 27, 2024

I work on searching up a service, thank you.

 

Just to be sure, restoring this old DVD backup (it's probably 8 years old) into my existing 'My Catalog' of over 300k images isn't going to overwrite the work I've done over the past years or bring my current 'My Catalog' back to a state of 2015? I do organize by date. 

 

I will get a back up of my current catalog started.

Greg_S.
Community Expert
Community Expert
December 26, 2024

I don't know if this information is of any use to you, but if you still have the hard drive that crashed, there are a number of services that can probably retrieve the photos from the damaged drive. They can be expensive.  Twenty years ago, I had a drive that crashed during a power outage, and it contained my daughter's engagement and some wedding photos. The drive was probably only about 500GB and it cost a couple of hundred dollars to retrieve the photos.  But the service was successful.  Since then, I have made sure to have a UPS battery backup for my computer and backup copies of my photos on multiple internal and external drives.

 

Now, to deal with your current situation, you say that you have a full backup of your catalog (with photos).  You can restore this backup using the procedures found in this HelpX article.  You should probably use the third option listed (restore to new location with original folder structure).  If possible, you should restore to an external drive or to a different internal drive than your photos are currently stored on.  Then, once the photos are restored, you can bulk import them into your existing catalog.  Elements should not import duplicates of photos already in your catalog.

 

I hope your DVD backups are properly labeled (and still work).  It has been many years since I did an optical disc backup and restore, but I seem to recall a need to insert the discs in a proper order.

 

You should use your current version of Elements to perform the restoration of the catalog.  If the catalog was backed up on a prior version, it will be converted to the current version.

 

As for the My Catalog/My Catalog 1 issue, the second catalog was probably created as a copy of the first when you updated to a new version of Elements at some point in the past. Or it could have been created when you went from multiple catalogs to one.

 

One final thought about retrieving the lost photos:  If your old catalog contained the lost photos, you may be able to display the lost images in Single Image View and take a screenshot of the thumbnail preview.  It will be low resolution, but depending on the importance of the lost photos, it may be worth a shot.

 

 

amyvegte
amyvegteAuthor
Inspiring
December 26, 2024

Greg, I still have the crashed drive and would love to try a service to retrieve the photos. If you have any you could recommend, I would grately appreciate it.

 

Thank you for your reply! This give me hope! Would you recommend I create a new catalog before beginning this process? I would then have 3 catalogs which is fine but just checking if I should proceed with a fresh catalog? And to be sure I'm at the right stop, is the below image pointing to where I should begin?

 

If this works for me, my next step according to what you have above is to bulk import them into my existing catalog. Is there something online that takes me through this process?

 

If this all works, the second catalog will not be of importance to me. I've only kept it in case I can ever retrieve these files. I appreciate your final thoughts on if my old catalog contains thumbnail previews. I will certainly consider this! I am so hopeful! Thank you for your reply! 

Glenn 8675309
Legend
December 26, 2024

Unless you did a complete backup (pictures and catalogues) you are out of luck.   If you didn't do a complete backup all you would have are the catalogues which are 100% useless without the images. 

amyvegte
amyvegteAuthor
Inspiring
December 26, 2024

I did the complete backup.

amyvegte
amyvegteAuthor
Inspiring
December 26, 2024

I should also state that over the years I have upgraded to new versions of PSE, I have replaced my computer twice (thus a couple of hard drives later), and I have moved images from being stored on my C drive and external hard drives (that have failed and froze) over to a Disk Station where everything I have is now secure. Also, over the years I went from using multiple Catalogs to one catalog (called My Catalog). I do have another Catalog inside of PSE 2021 called 'My Catalog 1 old version'. I'm not sure if I did the full back up while using this Catalog or some other Catalog now no longer there. I feel confident working inside of 'My Catalog' but I don't know what to do with 'My Catalog 1 old version' and furthermore don't know if I should be trying to access the Full Catalog Restore DVD's that I believe might hold some of the images I lost years ago. Or maybe I need to create a new Catalog to restore these DVD's to? I don't know if that is even a possibility. I just don't want to mess anything up and I clearly don't understand the complexity of the PSE program I'm using. If anyone knows how to help me, I will really need a step by step of what I should do. Thank you to whoever might be able to help me.