Questions

Hi everybody,   I had to upgrade my Macbook to OS Catalina. Ever since I cannot use Elements 9 anymore as it the wrong bitversion. What are my options now? (I used the testversion of Elements 2021 but don't wanna buy another license...)   Thanks in advance and best regards!

I can't locate my serial numbers for PE 18 or PE 20.  I have serial numbers for PE 13 which I upgraded to PE 18 online and then PE 20 in May of 2020.  Importantly, I would like to install PE 20 on my new laptop, but I can't locate the S/N.  I thought Creative Cloud was supposed to indicate these purchases, but it doesn't.  Right now, I am using a trial version of PE 20 on new laptop, but I'm not too keen on having to buy it again.  Thanks, Jack

I  just opened my elements and have new BOO files that are doubles of my scanned pictures that I did YEARS ago and never had an issue such as this.  The picture is there on the organizer but when you click on them most of the BOO files are corrupted (grey square shows up when you click on the BOO picture).  I am not sure what I did to cause this.  My pictures have been on my computer with regular backups on external hard drive and cloud. Is there an easy way to get rid of these?  I likely have over 300 of these BOO pictures ugh!

Can Photoshop brushes be used in PSE 2021. Is there a reason why they may not be compatible for PSE? I see an offer from DesignCuts.com offering 80 Photoshop Grunge Brushes. I am afraid to buy if they will not work in PSE. Thank you for for your input. Cynthia

Hi, the photoshop elements 14 has stopped working properly on my macbook pro after updateing to BIG SUR 11.3.1I got a message saying to Reinstall Photoshop elements 14  BUT when i have tried the disk says it needs updating and to contact provider, when i have contacted them they said i need to come here to find a solution. All i want to do is repair all these old family photos and some family friends old photos. It is upsetting me as i am working on a photo that i wanted to finish either this week or next for my mother.Thank you Paul

So, elements 12 & camera raw wont open the files! Ive decided to install DNG but it will only work apparently if my camera raw is a minimum of 8.7 but mine is camera raw 8.5! Can anyone advise me exactly what and how to update my elements and camera raw versions to resolve the problem? I would prefer to continue using elements 12 and camera raw ro open the CR2 files from the 7D mark 2! I did , try to install a zipped file from a later plug in, i think it was 10 or 10.5 which i unzipped , but its not worked! Do i have to install the new verion of elements to go with it?

Hallo liebe Community, da ich eine NAS betreibe brauche ich weder bei einem PC-Wechsel noch bei der Datensicherung den Katalog inkl. der Bilder zu sichern. Ich möchte also lediglich die Datenbank ohne die Bilder in mein Backup packen, da ich sowieso nicht vorhabe, die Bilder über Adobe wiederherzustellen. Fragen:Wenn ich unter Windows 10, C:\ProgramData\Adobe\Elements Organizer\Catalogs meinen Katalog in die Datensicherung kopiere und sich an den Speicherorten der Bilder nichts ändert: Kann ich dann diesen Ordner wiederherstellen und mein Katalog funktionert wieder?Angenommen ich würde den Hauptspeicherort der Bilder ändern, z.B. F:\Fotoalbum => G:\Fotoalbum privat (aber die komplette Struktur darunter bleibt gleich), könnte ich dies dann irgendwo anpassen? Vielen Dank für Eure Hilfe schon im Voraus!

Hi! I purchased in 2017 a laptop from Dell with licence (product key) for Adobe Photoshop Elements 15 y Adobe Premier Elements 2015. Now I had to change the hard disc of my laptop, and trying to reinstall intead of asking me for the product key, it is compulsory to "log in" in de Adobe account linked to the product key. The thing is that I never created an adobe account with those product keys, or if I did, I cant remember because I have never had issues until now. Does anyone know how can I Re-install the products with the product keys?, or how can I find out the account user linked to them? Thanks!

Hi, I previously bought Photoshop Elements 19 and need to download it onto my replacement computer but cannot find it to download in my adobe account - there is no "orders page" Kind regardsMichael 

I am not sure how this has happened, but my catalog has a number of photos with icons in the top right corner which I took to mean stacks. But in using the Find/stacks command, I found I actually have none. They are version sets. Whatever that is. When I use Ctrl D to change the grid, I see a small arrow on the right hand side of the picture, about midway down. Clicking on the very first one on the list, it appears to be the same photo, with a different orientation. Some questions:1) is there some reason why I would need both orientations?2) are version sets limited to two versions for each photo? If not, how do I tell which photos are "versions" of the main one? (In my grid, Version set A seems to be parked right next to Version set B, so I am not sure where one stops and the other begins)3) if the photos are always identical (are they?), is there some single command that will remove the unnecessary versions? Will this affect the thumbnail links to the "main" or principal version

How do I get the PSE Editor (2021 version) to stop asking me if I want to save file to a version set?

Following the previous advice, my PSE 2021 in Windows 10 showed me 45 UNTAGGED ITEMS in my Folder 1. So, I went through each and every one of these 45 photos and tagged them with either People, Event, or Places. Then I used the following sequecnce of tasks:1. Show All Media2. Menu/ Find/ Untagged Items - showed me 3090 Untagged Items3. Selected my Folder 1 - now showed me 45 Untagged Items4. Reviwed eac of the 45 and tagged them with People, Place or Event or some combination tags.5. Show All Media again - still showed 3090 Untagged Items6. Selected my Folder 1 - still showed 45 Untagged Items!I am a bit puzzled. Why would it show me the same 45, that I had tagged, one at a time, as still being in Untagged stage?I sure can use your help and advice. Thank you so much.

I recently bought a Panasonic S5. WHen I previously bought a Panasonic G9 I had to update cAdobe Camera Raw to the newest version. It was so frustrating that I just updated to Elements 19. Now I'm faced with the same problem with the S5. I need Adobe Camera raw 13.1. I downloaded it and ran the execute program but Elements still won't open the S5 Raw files. The update says it's complete. What the hell is it updating. 

I recently update my Mac to MacOS Big Sur Version 11.2.1. I had Adobe Photoshop Elements 11 running just fine until I updated recently. The error message I am getting says the developer of this app needs to update it to work with this version of macOS. 

I have Photoshop elements organizer version 17.0.0.0 Windows 10, after I create an album on organizer; I cannot find it after searching for it. On organizer's folders I'm unable to make a folder. Should I use olympus instead?   Moved from Premiere Elements to Photoshop Elements... Moderator To ask in the forum for your program please start at https://community.adobe.com/      

Is it possible to move organiser from mac os to windows 10. Willing to upgrade to latest version of elements

How can I install actions in PSE 9 using Windows 10? (To work in the effects panel, not the actions player.) Just started using new computer and can't figure out how to reinstall these. Please help!!!

Good evening from France I know that this topic was already discussed during October 2020 with the title of '' Problem uploading images from PC to Iphone'' without final conclusion at the end by the conributor (You are not alone as I have spent the last couple of days trying to resolve the same frustration. I don't have a solution!)..As the problem is still existing and that i iunderstand that the software of Itunes will not be longuer updated by Apple (it's the case now since a couple of months), I come back with the same topic and the same trouble described as '' no more possibility to synchronize photos between a windows PC and an apple device (iphone or Ipad) by using the catalog of Photoschop elements 2021 from Itunes ''in the hope that there is now an existing solution or that someone has found one...Since my update did at the end of last year in PSE 2021 and also in the n+1 issue of Itunes, when I try to use Itunes to synchronise all my photos contained in my PSE album

we recently installed microsoft 10 soft wear to our computer ..  at first there was no problems printing from my adobe elements 2013  ..now one note has highjacked  the printing from photo shop and wont allow me to use my external printer to print my images has anybody else had this problem ???how did you fix it ??? tried deleting the program   and making my canon printer the default printer still not working

I used to be able to open a new file by selecting a transparent background and now every time I select to open a new file with a transparent background, the background is white. How can I reset it? I'm using Photoshop Elements 14. Thank you in advance

I am using PSE 2021 in Windows 10 Desktop environment. I have close to 40,000 Photos and using hundreds of folders; my FOLDER NAMES  are structured to help me identify the photos as to their DATE TAKEN and the PLACE ot Other type of identification.With All Media, when i use Menu/ Find. Untagged Items, PSE2021 locates 3000+ UNTAGGED ITEMS. It would be lot easier for me to tag these if I could work with one FOLDER at a time.So, I select a single folder, and then Select Menu/ Find/ Untagged Items, but unfortunately, it gives me the TOTAL number of Untagged photos in my ENTIRE Catalog, and NOT restrict to the Photos in that Folder!Can you please help me if there is a way for me to IDENTIFY UNTAGGED PHOTOS, FOR ONE FOLDER AT A TIME?Thank you so much.

When I try to open graphics I purchased with my photoshop elements they will not open as editable PNG transparent background type they should be. When hitting open on the PSD file photo shop opens and shows a box that says "This document uses an unsupported color mode..." and suggests "convert to RGB. When you convert it to RBG you cannot edit anything...The only other file types that came in the package that is supposed to be changed and editted using photoshop are .ai and .eps I am not sure what to do with them to get them to work. These are graphics for me website and to create a new logo for my business. I am working on a PC with Windows. Can someone please help me?

Hej, jag har installerat nyligen Photoshop Element 2021 på datoren. Jag har Windows 10. Det går inte att skriva rätt på Arabiska. Hur man kan skriva från Höger till Vänster? Tack för hjälpen. 

Hi, I am currently using Lightroom CC (the cloud version, where all my pics are stored online - not Lightroom CC Classic). Sometimes I need a pixel editor. The full photoshop, that you can use with Lightroom, is overkill for me and not worth the added subscription money. Does anyone know if it is possible to use Photoshop Elements with Lightroom CC?  

I recently upgraded to PSE 2020. I had to wait to use it while Dell made and shipped me my new XPS17 2TB, 32GB RAM, NVIDIA(R) GeForce RTX (TM) 2060 6GB, 10th gen i7-10875H. I bought the fasted laptop I could afford in hopes it would make running PSE manageable. My previous PSE9 and old laptop were very frustrating. I am not a pro but have a large catalog of photos that I had hoped PSE2020 could handle. All I'm trying to do is get all my photos in one place and do some minor editing. I can't perform any functions without PSE constantly crashing. Any tips appreciated. I am trying to back up the catalog so I can do a complete re-install but that isn't working. I think I may have to start from scratch! I have wasted several weeks on this install and catalog build. Anyone have other photo catalog/editing programs to suggest. I have lost all faith in Adobe. What a shame as this was my a very useful program many years ago. What a colossal waste of money (not just the software b