Skip to main content
R
Reg19871
Participant
August 29, 2023
Answered

Print to PDF Not Working

  • August 29, 2023
  • 1 reply
  • 514 views

Using Adobe PSE 2023 on Windows 11 and trying to print an image to PDF (either Adobe PDFor Microsoft PDF), I get the following advisory....."Unable to print. Either printer not found or could not communicate with the printer......"   The images print correctly to my Canon printer, just not to PDF.  Selecting "Share a PDF Slide Show" does work fine.  Just can not Print and save a PDF file.  Request advice please.....Thanks.....Ron

This topic has been closed for replies.
Correct answer Greg_S.

Printer issues like this are usually resolved by resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This step cannot be reversed, so you will have to change any of your preferences to the way you like them.

1 reply

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
August 29, 2023

Printer issues like this are usually resolved by resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This step cannot be reversed, so you will have to change any of your preferences to the way you like them.

R
Reg19871Author
Participant
August 30, 2023

That worked! Thanks.  I did have to do it again the next day.  But it worked again and so far it is still working........Ron

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices