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Reg19871
Participant
Aug 29, 2023 10:04 PM UTC
Answered

Print to PDF Not Working

Using Adobe PSE 2023 on Windows 11 and trying to print an image to PDF (either Adobe PDFor Microsoft PDF), I get the following advisory....."Unable to print. Either printer not found or could not communicate with the printer......"   The images print correctly to my Canon printer, just not to PDF.  Selecting "Share a PDF Slide Show" does work fine.  Just can not Print and save a PDF file.  Request advice please.....Thanks.....Ron

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Greg_S.
Greg_S.Correct answer
Community Expert
Aug 29, 2023 10:13 PM UTC

Printer issues like this are usually resolved by resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This step cannot be reversed, so you will have to change any of your preferences to the way you like them.

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2 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
Aug 29, 2023 10:13 PM UTC

Printer issues like this are usually resolved by resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This step cannot be reversed, so you will have to change any of your preferences to the way you like them.

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Reg19871Author
Participant
Aug 30, 2023 3:15 PM UTC

That worked! Thanks.  I did have to do it again the next day.  But it worked again and so far it is still working........Ron

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