BUG REPORT: Markers disappear

Forum|Forum|3 years ago
January 24, 2023
24 replies
547 views

Working in 12.1.1 I've had two instances of all my markers vanishing from timelines (different projects). One of them is a project I've been working on for 7 months and was a very long timeline with a tonne of information in the markers! Please investigate.

Editing and Playback

Kevin J. Monahan Jr.

Community Manager

Hello @FeedbackCommunityMember,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks, 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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GrahamWillcox

Participating Frequently

Same problem.
Sequence markers disappear when opening the same project in one machine vs another.

Trying to deduce rhyme or reason why. Clip markers seem unaffected (xmp ok, presumably? thus something wrong with project file?) Will experiment with project locking and media database stuff next. Extremely frustrating and concerning to not be able to rely on such a fundamental thing in Premiere.

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Lucy2475495544rh

Participant

I'm having the same problem. My markers for half of a sequence got erased randomly and I have no idea why.

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Moira5E13

Participant

How TF is this still a problem??? Just lost hours of work--markers disappeared, and when I've opened old auto saved versions of my project they are there for a split second and then gone.

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M999

Participant

Just had all my markers disappear - hundreds of them with - long transcriptions painstakingly pasted into each one. FCKD

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Alo Cooper

Participant

Hello we have this problem on adobe team, all markers are gone after re opening the projects....

Markers are key features for team project, can you please solve this ?

thank you

markmuirhead

Participant

I am using PPro ver 14.0 and have entered markers on 31 sequences which took a week. I exported the markers for each sequence to .csv files. When I reopen the project the markers have all disappeared. They aren't visible when I open a sequence in the Source monitor. Looking through the forums, this bug has been reported since 2018 which I find alarming. Can I import the markers to each sequence from the .csv files?

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Artisanal Television

Participating Frequently

@2355631 lauren I understand it may be too late, but if you can find a version of your project that still has the markers, the workaround that I've been using for the past year and a half is to open the relevant sequence in your source monitor (not program) and click around between markers, then hit save. I do this religiously for each sequence that has a marker in it that I need, and fingers crossed, I haven't lost any more markers since I first encountered the bug 18 months ago.

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Gutbucket62

Inspiring

This just completely ****** me finishing a feature. I will NEVER use PP again.