Skip to main content
Remote Index
Remote Index
Inspiring
January 18, 2023
Question

Disappearing Audio Channels (Multichannel Timeline, Adaptive Clips)

  • January 18, 2023
  • 2 replies
  • 329 views

Mac OS 12.6.2 PPro 23.1.0

 

Reposting in "Bugs" in addition to "Discussions". This is a follow up / clarification of previous post.

 

I have adaptive audio clips (4 mono, 1 clip) in a Multichannel timeline (6 channels). The clips are randomly having channels disappear - some clips still show up with all channels, others only 2 channels. I've no reliable predictor on which clips have channels disappear.

 

R.

    This topic has been closed for replies.

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 18, 2024

    Hello @Remote Index,

    Thanks for the message. Are you still having this issue? The team will need more info from you (media type, workflow, etc.) to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Remote Index
    Remote IndexAuthor
    Inspiring
    January 20, 2023

    original post here:

    Bugs Forum

    Discussion Forum

    (no response from adobe or other users)

     

    Mac OS 12.6.2 PPro 23.1.0

    - adaptive audio clips (4 mono, 1 clip) in a multichannel timeline (6 channels).

    - channels disappearing while working

     

    Support Material:

    This clip has 4 audio channels. Only 2 are displaying in timeline, and only 2 can be heard.

    Matchframe back to original clip in source monitor shows 4 channels:

    (no waveform on 3 & 4 - that's a typical issue - but sound is recorded and 4 channels playback in source monitor)

    ... So this 4 channel clip can be dragged back to the timeline under the original:

    The new 4 channel clip shows up under the original. (same clip, same media).

    This is what these 2 clips look like this in the effects control panel:

     

    (just a reminder, this is a 4 channel clip in a 6 channel timeline).

    This is what these 2 clips look like in the clip mixer:

    The problem is that the 2nd clip (the one I just dragged in fresh with 4 channels) will at some random point in the future start to appear and act as the 1st clip. This continues to happen in all my timelines.

     

    R.

     

    Remote Index
    Remote IndexAuthor
    Inspiring
    January 24, 2023

    No response or acknowledgement from Adobe on this.

     

    I am adding a screen cap of what the "Clip > Modify Audio" dialog pane looks like on these clips where channels are disappearing. Top is the problematic clips, bottom is what this dialog normally looks like. (Neither can be changed as these are clip instances in a sequence, nonetheless you have access to this dialog.)

     

    R.

     

     

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices