Skip to main content
Inspiring
Dec 10, 2019 3:24 PM UTC
Answered

Glitchy preview on a Macbook Pro 16" in Premiere 2020

Hi all,

 

Just like the AE GPU glitches that were happening Here and here and that were fixed 17.0.1

Premiere 2020 is experiencing the same glitch when zooming in on the program monitor.

 

 

Since this was just fixed for AE I hope a Premiere fix can be made easily. FYI, a temp fix is to disable GPU acceleration in the project settings.

 

Thanks,

Rog

This topic is closed to new replies. Start a new post to keep the conversation going.
johnm11376824Correct answer
Inspiring
Feb 26, 2020 2:57 PM UTC

Looks like the latest Premiere update finally fixed it!

19 replies

johnm11376824AuthorCorrect answer
Inspiring
Feb 26, 2020 2:57 PM UTC

Looks like the latest Premiere update finally fixed it!

Translate
Community Expert
Feb 26, 2020 8:29 PM UTC

Great to hear! Is this the new 14.0.3 update?

 

WM

Translate
-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
Participating Frequently
Sep 23, 2020 5:58 PM UTC

The update has not soolved it.  I am still experincing it.  I have also foudn that my exports play back with glitches in certain situations. I have the PPro 2020 14.4.0 build 38 and am running Catalina 10.15.6 on a 16" MBP

Translate
Participating Frequently
Feb 21, 2020 10:45 AM UTC

Same issue. It has rendered Premiere Pro unusable on one of the most common configurations for nearly 2 months. You'd think that the latest MacBook Pro would be a configuration you want to support with your software...

 

What is going on Adobe, have you totally lost it?

Translate
Participant
Feb 14, 2020 6:18 PM UTC

Hey Adobe!

Using this work around of using OPEN CL instead of METAL.

 

Is there a patch coming soon tho? This glitch is really rough for:

1) the crop tool

2) zooming in you program panel

3) scaling up footage

 

I'm experiencing this issue in both AE & Premiere since I've gotten my 16in macbook pro. 

 

Please help us with a patch! 😞

Translate
Participant
Feb 9, 2020 4:25 PM UTC

Got the same problem! Hope this is resolved soon, been waiting months already. Adobe dynamic link also doesn't work for me.

Translate
Participant
Feb 10, 2020 12:48 AM UTC
the band-aid solution right now is to switch your renderer in the project
settings to Open CL instead of Metal
Translate
Community Expert
Jan 29, 2020 6:20 AM UTC

Hi all--

Apple just released a new Catalina update (10.15.3). Does someone with the 16" MBP want to upgrade and see if there's a GPU fix for this issue?

 

WM

Translate
-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
Participant
Feb 4, 2020 3:59 PM UTC

Just updated my MBP 16" to 10.15.3 and nothing, it is still doing it.

 

***UPDATE*** changing the GPU acceleration (METAL) back to OPEN CL (Deprecated) In the project settings and it works fine. I am able to zoom in and out of my program monitor without glitching. Which is fine even when rendering I switch it to OPEN CL, METAL just really sucks right now it's slower and useless. 

Translate
Participating Frequently
Feb 4, 2020 5:14 PM UTC
My is also the same as it was.
Translate
Participant
Jan 23, 2020 12:41 AM UTC

Like the others, I'm on a 16" MacBook Pro.  The issue is easily reproducible when I zoom in on the canvas (Fit and 10% are ok, but at 4K 25% overflows the Preview window and the image scrambles into the lines).  Also an example is the Crop effect, I can crop one side, two sides, but when I bring in a third or sometimes the fourth edge, it scambles again.

Translate
nikom335787
Participant
Jan 23, 2020 11:43 PM UTC

Exactly the same for me...it's a bit embarassing...

Translate
vaneickelensebastian
Participating Frequently
Dec 14, 2019 11:30 AM UTC

Hello, ive got my MBP 16 and im currently experiencing the same glitch.

Premiere Pro 2020 Version 14.0.0

Translate
Kartika Rawat
Community Manager
Community Manager
Dec 16, 2019 1:50 PM UTC

Hi Sebastian!

Thank you for updating us. This issue is under investigation by our engineering team. 

Let us know if you have any other questions.

 

Best,

Kartika

 

Translate
Participant
Jan 14, 2020 7:05 PM UTC

Hi, have you got a solution yet?

 

I hope so... it's been nearly a month since this was first reported. Suffering with clients by my side. NOT COOL.

Translate
Kartika Rawat
Community Manager
Community Manager
Dec 11, 2019 4:07 PM UTC

Hi Rog,

 

Thank you for keeping us updated! We'll get the issue tested at our end. We need to check if the issue is reproducible.

Is there anything else you'd like to mention? Like if it happens with a specific media files or projects.

 

Let us know.

 

Thanks,

Kartika

 

 

Translate
Participating Frequently
Jan 21, 2020 2:06 PM UTC

I have the same issue too v14.0.1 and top spec 16" MBP :

Translate