Participant

Question

Large Projects don't work on updated versions !

Forum|Forum|9 years ago
November 21, 2016
3 replies
1466 views

I have a massive documentary which I've been working on for a year now. It's my BIGGEST project of the moment. the issue is, it wont work on the updated versions. I updated to 2017, and the stupid software has to go through the entire MEDIA LOADING bull%$# even though it's done it before. It takes forever and gets stuck ALL THE TIME !!! If you look at this screenshot, it got stuck at the last remaining file - WHY !!!!
Then i have to force quit the software, sometimes the whole computer too, IT IS RETARDED !!! I tried everything, reset NVRAM, Reset premiere preferences, delete all the cache everywhere on the computer. It's a nightmare and stopping professional like us from doing our job.

If anyone has a fix, i'm all hears for no one seems to know how to, i've contacted Adobe, they even took control of my computer to try and fix themselves, no chance. It's a lost cause. You guys will have to take out the PRO in your product's name cause it ain't built for large projects but family holidays films only !!!
I'm furious !

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Vidya Sagar

Participating Frequently

Hi Everyone,

I am checking with the Document team for a help article related to the Dynamiclink compatible versions. I will post the link as soon the article is published.

R Neil Haugen Thank you for marking me in the post.

Thanks,

Vidya Sagar.

R Neil Haugen

Legend

Thanks!

There are ways those of us with some experience do know how to 'find' the compatible versions. However ... those not experienced frequently have difficulty even following the instructions we try to give.

So yes ... a simple document, with the version-trail of linked programs listed together would be an immense help to the user-base!

Neil

Everyone's mileage always varies ...

Martin CarréAuthor

Participant

Hey Neil, you seem to be on most discussion hehe. Thanks for helping out. Unfortunately when I try to import the sequences into a new project, the whole thing keeps crashing. The old version of Premiere still works, the version on which i started the project. The new issue now is that I cannot have after effect that's compatible for the Dynamik Link, unless you know which AE works with premiere pro 2015.3 (10.3.0)...
Thanks in advance

R Neil Haugen

Legend

That's always been an issue in the CC versions ... figuring out the matching apps.

Vidya Sagar ... ProDesignTools ... can you help Martin? I don't have the PrPro/AE match list on my phone ...

Neil

Everyone's mileage always varies ...

Ann Bens

Community Expert

General advice has always been: dont update/upgrade when working on a large project or with a deadline.

Go back finish and start fresh in 2017.

If it get stuck on the last file which it looks like a mp3, remove that and try again.

Martin CarréAuthor

Participant

I've done that and it finds something else to get stuck on.

Adobe should warn people about that, it's not fair at all. I spent months of editing, and too much money on this software to be screwed over like this. Even the adobe people can't do anything and they're not replying anymore.

Peru Bob

Community Expert

General advice has always been: dont update/upgrade when working on a large project or with a deadline.

Ann's advice is applicable to any software and is standard professional practice.

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